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Accel Automotive

RepairPal Certified Shop
Accel Automotive
48 Verified Reviews
Accel Automotive
48 Verified Reviews
(781) 725-2840
97 Linden St.
Waltham, MA 02452 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • John Diianni, Owner
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 109 Years of Car Repair Experience

Accel Automotive Reviews

Overall Rating

48 Verified Reviews
5 stars
(39)
4 stars
(9)
3 stars
(0)
2 stars
(0)
1 star
(0)
by - Verified Customer January 25, 2018

Accel is the best auto mechanics shop I've ever known. Incredibly knowledgeable, honest, punctual, service-oriented. You won't find better.

by - Verified Customer January 23, 2018

It's unbelievable, very honest and everything.

by - Verified Customer January 22, 2018

had my oil changed

by - Verified Customer January 17, 2018

Great shop! Been trusting them for over 10 years.

by - Verified Customer January 15, 2018

Honest. Competent. A difficult to beat combination.

by - Verified Customer January 15, 2018

They got the job done in record time and without a problem.

by - Verified Customer January 14, 2018

It was good. It was fine. Good service.

by - Verified Customer January 11, 2018

Work was excellent and performed on time. Labor and parts all under warranty with no problem. Loaner car is greatly appreciated.

by - Verified Customer January 10, 2018

Second time at this shop and again happy with the quality of the work and the prices charged. Compared to dealers, these guys are awesome, fair and respectful!

by - Verified Customer January 10, 2018

It's well run, Brian is a great mechanic, he knows all the cars and he's an expert on hot rods and muscle cars and all that and that's why I went there.

by - Verified Customer January 09, 2018

The work is always competently done. The people are always friendly and accommodating.

by - Verified Customer January 08, 2018

First class in all respects

by - Verified Customer January 04, 2018

He changed the oil and everything and got me a sticker for the car in October.

by - Verified Customer January 02, 2018

John and his staff are very accommodating and professional. I always get immediate service at a very reasonable rate. (I also appreciate the loaner car!) Everyone does a great job!

by - Verified Customer January 02, 2018

They're just the most honest and down to Earth people. You do not feel taken advantage of.

1 verified customer did not leave comments but provided this rating:
by Angelo
by - Verified Customer December 28, 2017

great shop

by - Verified Customer December 26, 2017

Excellent.

by - Verified Customer December 21, 2017

Besides honest quality work love the loaner car option

by - Verified Customer December 14, 2017

Accel Automotive is the first place I go for all of my car's needs. I can trust the guys at Accel and they do great work.

by - Verified Customer December 11, 2017

It was very good. Excellent.

by - Verified Customer December 01, 2017

The guys at Accel are professional, accommodating and do good work. They always inform me what the situation is for me to make an informed decision. And they do good work.

by - Verified Customer November 30, 2017

I've had a very long and satisfying relationship with Accel Automotive. My car and cars require particular attention and they've handled all requests and requirements with precision. They are phenomenal, honest, competent, and especially talented.

by - Verified Customer November 28, 2017

Quick, easy, took none of my mind share for the day.

by - Verified Customer November 27, 2017

It was a nice experience. It's really good customer service.

by - Verified Customer November 21, 2017

Diagnosed the problem perfectly and saved me a lot of money for what I thought was the problem. Accel is as reliable as gravity when it comes to fixing weird old cars.

1 verified customer did not leave comments but provided this rating:
by Angelo
by - Verified Customer November 21, 2017

Accel Automotive is a wonderful repair shop. They complete work on time, explain thoughtfully and clearly what needs to be done, and offer a fair price for work completed. We highly recommend them!

by - Verified Customer November 20, 2017

Excellent experience - clearly explained, quality work, and done a bit earlier than expected.

by - Verified Customer November 16, 2017

I've been going to Accel for close to 20 years and have always been totally satisfied with their work. The prices are fair, I've been treated with the utmost respect, everything's been explained to me, and they've gone out of their way many times to hook me up with lifts to work or home (both places are nearby but other mechanics probably wouldn't have done the same thing. I've sent a number of people there and they've become regular customers, too. I'd recommend them without hesitation, no matter what you drive.

by - Verified Customer November 15, 2017

We are always satisfied with the excellent service.

by - Verified Customer November 15, 2017

They were quick, prompt, up to recommendations and helpful in our problems I am very impressed and very happy.

by - Verified Customer November 14, 2017

i can do it

by - Verified Customer November 13, 2017

John always explains any automotive problem with clarity and clearly explains any repair options for consideration. I highly recommend Accel Automotive. They do quality work at a good price and on time.

by - Verified Customer November 08, 2017

It was great, it was easy, I dropped it off and they worked on it and I picked it up. Thet lent me a vehicle for a day or two it was great.

by - Verified Customer November 08, 2017

I am always treated with the utmost respect. They are informative all the way through the interaction. They are prompt, reliable, honest and experts at their profession. Thank you again Accel!

by - Verified Customer November 07, 2017

They took me in right away with no warning and fixed it quickly. They are friendly, helpful, and reliable

1 verified customer did not leave comments but provided this rating:
by Angelo
by - Verified Customer November 01, 2017

I like that this shop explains what repairs are critical and what repairs I can defer. It helps me to budget. They are very skilled and can work on sophisticated cars.

by - Verified Customer October 26, 2017

Good people.

by - Verified Customer October 26, 2017

I love and trust Accel!

by - Verified Customer October 26, 2017

Knowledge

by - Verified Customer October 25, 2017

I have been coming to Accel for years and have recommended several others go as well because of the overall excellent customer service. Thank you!

by - Verified Customer October 19, 2017

Great work friendly staff and good quality work.

by - Verified Customer October 17, 2017

Always very helpful. I've been in many times with this car and prices are reasonable, they know what they're doing, they fix it right. It's always a pleasure to go there.

by - Verified Customer October 17, 2017

Love John and his team.

by - Verified Customer October 16, 2017

Accel is the best car repair shop I've ever been to. I have brought three cars there over twenty years.

by - Verified Customer October 05, 2017

I have been satisfied.

1 verified customer did not leave comments but provided this rating:
by Angelo
by - Verified Customer October 02, 2017

I would not trust my automobile in the hands of anyone else!

by - Verified Customer October 01, 2017

Great shop.

1 verified customer did not leave comments but provided this rating:
by Angelo
Schedule an Appointment with
Accel Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (781) 725-2840(781) 725-2840

RepairPal Scorecard
95
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Tehnical Ability
97
Tools & Equipment
90
Customer Service
97
Customer Amenities
93

Accel Automotive has been serving the community of Waltham and the surrounding area since 1994. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “honest”, “excellent”, “accommodating”, “professional”, and “knowledgeable”. This location features a team of very experienced automotive technicians whose commitment to ongoing training and investment in tools and equipment ranks with the best. This helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and s=computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • iATN

Map
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Schedule an Appointment with
Accel Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (781) 725-2840(781) 725-2840
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