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SAF-T Auto Centers

RepairPal Certified Shop in Wallingford

SAF-T Auto Centers

66 Verified Reviews
(203) 349-6473
121 N Plains Industrial Rd
Wallingford, CT 06492 USA
"Well, the work that they did for me was recommended by another shop. The work was very good, they told me what it would cost before hand, and didn't charge me more than what they said."
— Cordell, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Neil Bilodeau, Owner
  • Established 1993
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 35 Years of Car Repair Experience
SAF-T Auto Centers Reviews
66 Ratings
Displaying 1 - 15 of 54reviews
Bill
03/20/17
Verified Customer
I had a strong belief part of my car's starting difficulty was more to do with the starter than the battery. Saf-T replaced the battery but not the starter. Next day, after $1500+ of other repairs, car left me in a parking lot, not starting, and costing me $75 to have it towed back to Saf-T, hire Uber, etc. I was then charged another $400 to replace the starter. Saf-T does good work and is generally reasonable. However, I do believe on this large repair, I could have saved approx $200 had the starter been properly diagnosed ($400-$150 battery-$75 towing).
Gary
03/27/17
Verified Customer
No complaints whatsoever. First class and every way.
Lynette
03/27/17
Verified Customer
No appointment made, but took my car right in. Got it serviced in time frame promised.
Glenn
03/27/17
Verified Customer
Very happy.
Anna
03/27/17
Verified Customer
Mostly a great experience. Given exact info on how worn brakes and tires are. Am 'reminded' about an unnecessary shock replacement every time I visit, but am not pressured into having work done if I decline.
Christopher
02/15/17
Verified Customer
It was great.
Dave
03/14/17
Verified Customer
Took me in same day as I called knew exactly what had to be done. They fixed everything, knowledgeable staff, always friendly and helpful.
Bruce
03/12/17
Verified Customer
The Wallingford SAF-T Auto Center is the best repair facility in our area. I always get a thorough explanation of any work required. They are courteous and professional, the job is done right the first time and it's ready when promised. I know that my car is always well taken care of.
Kevin
03/08/17
Verified Customer
Service was quick and very professional.
Alyssa
02/27/17
Verified Customer
I only trust one person to fix my Audi properly, and that's Jorge at SAF-T auto. I ran two auto repair facilities. Out of the three shops, I've worked at over the years and had the displeasure of experiencing poor work performed on customer's cars from other garages I have to say the only place I trust is SAF-T auto. Jorge is the best, and most honest technician that I've ever worked with, and the owner Neil couldn't be more honest, straightforward, and nice to his customers. I have recommended SAF-T auto several times and will continue to do so. I can get my car fixed for less elsewhere, but as the new college student, I don't have money for Jorge to fix the mistakes made by other technicians.
Nancy
02/22/17
Verified Customer
Excellent.
Andy
03/05/17
Verified Customer
Good work, but thought the total price was high.
Mark
03/02/17
Verified Customer
Neil is knowledgeable, knows what needs to be done and his staff gets it done.
Jackie
02/26/17
Verified Customer
Excellent service.
Ernest
02/15/17
Verified Customer
My time at Saf-T Auto Centers was good.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
90
Customer Service
94
Customer Amenities
96
Our assessment of the SAF-T Auto Center in Wallingford revealed an excellent technician and service adviser team. Two of the three have been working together for 14 years and all are ASE certified! Their recent addition of an apprentice, ready to learn from this experienced duo, shows a noteworthy commitment to the long term stability of this shop. We found they have the tooling and specialized diagnostic equipment we would expect to find at one of our Certified shops. Convenience is also a priority of this shop. They offer a local shuttle service, or should you decide to wait while your vehicle is being serviced, WiFi is available in their comfortable waiting area.
Details
Message From the Shop
Established in 1978 SAF-T Auto Centers has been servicing the Wallingford community for over 20 years, owned and operated by the Bilodeau family. We offer shuttle service to local community. Specializing in all general automotive repair and maintenance including brakes, suspension, tune-ups, exhaust, heating and cooling systems, warning light diagnostics, electrical systems diagnostics, batteries, and Manufacturer Scheduled Maintenance. We can take care of all your automotive repair and maintenance needs. Call Today!!!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Questions Answered by SAF-T Auto Centers
Knocking In My Steering Wheel. Had Struts Changed But Knocking Still There. on 2012 Chrysler 200
Does it sound like the noise is coming from in or out of the vehicle? It could be something with the steering column. If you would like us to take a look at it, give us a call at 203-294-1555. Thanks, Neil
Squeak on 2004 Mazda Mazda6
Are you driving? Is it while applying the brakes, Is it happening while turning or while on bumpy roads? There are so many things that can create a squeaky noise. It is best to have a qualified automotive technician take a look. Good luck!
How Long Does It Take To Replace on 1997 Buick Regal
How long does it take to replace what?

SAF-T Auto Centers
Wallingford, CT
203-294-1555
Could Failing Water Pump Cause Metal Shavings In Oil Pan And Filter? on 1999 Dodge Intrepid
The failing water pump should not affect the lubrication system at all. The debris in the engine oil has to be coming from somewhere else in the engine but not from the cooling system.
Shaking on 1998 Mazda B2500
I would look to see if you have a secondary ignition issue or possible a mechanical (compression) issue.

Neil Bilodeau
SAF-T Auto Centers
Wallingford, CT 06492
www.saftauto.com
Maintenance on 2005 Cadillac CTS
By your manufacture's schedule the only thing that you needed to replace @ 60k miles was the air filter element and cabin air filter.
Is It Routine Maintenance To Have Power Steering Fluid Flushed? on 2000 Nissan Altima
The Motorist Assurance Program (MAP) has a recommendation based laboratory and field testing that shows most power steering fluids degrade measurably by 50,000 miles. Therefore, the revised steering and suspension UICS suggests a one-time exchange of power steering fluid at 50,000 miles, so long as a service interval is not included in the manufacturer's maintenance schedule. In addition, a vehicle's power steering fluid should be exchanged whenever a system component-pump, hose, rack & pinion unit-is replaced.

Neil Bilodeau
SAF-T Auto Centers
Wallingford, CT 06492
www.saftauto.com
How Do I Turn Off The Maintenance Recor Light Off on 2005 Toyota Avalon
Reset the system by the following procedure:

Turn the ignition key to the "OFF" position with the odometer reading shown.
Turn the ignition key to the "ON" position while holding down the trip meter reset knob. Hold down the knob for at least 5 seconds.

The odometer indicates "000000" and the light goes off.

If the system fails to reset, the light will continue flashing.

Neil Bilodeau
SAF-T Auto Centers
Wallingford, CT 06492
www.saftauto.com
Reset Oil Maintenance Light After Oil Change on 2007 Lexus LS460
1) Switch the display to trip meter A when the engine is running.
2) Turn the engine switch OFF.
3) While pressing the trip meter reset button, set the engine switch to the IG-ON mode (but do not start the engine, otherwise the reset mode will be canceled). Press and hold the button until the multi-information display indicates the the reset is complete.

Neil Bilodeau
SAF-T Auto Centers
Wallingford, CT 06492
www.saftauto.com
When Does The Timing Belt Need To Be Changed On A 2007 Rx350 Lexus on 2007 Lexus RX350
You have a timing chain, not a belt. Your timing chain does not have manufacture recommended maintenance.

Neil Bilodeau
SAF-T Auto Centers
Wallingford, CT 06492
www.saftauto.com
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What verified customers have to say about SAF-T Auto Centers
Would recommend to a friend
96%
Car was ready when promised
98%
Did not feel sales pressure
90%
Car was fixed correctly the first time
92%
Customer was treated respectfully
96%
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