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Cottman Transmission and Total Auto Care

RepairPal Certified Shop in Waldorf

Cottman Transmission and Total Auto Care
43 Verified Reviews
(301) 812-3304
11780 Holly Auto Center Lane
Waldorf, MD 20601 USA
"For being a transmission place they do everything. They can do it all there. The guy that worked there helped me out a lot. He told me a lot about Ford that I wouldn't have noticed. He is honest, and knowledge about the vehicle that I brought there."
— Christopher, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 12:00pm
Auto Repair Experience
  • Ken Barker, Owner
  • Established 2003
  • 4 Auto Repair Mechanics on Staff
  • 107 Years of Car Repair Experience
Cottman Transmission and Total Auto Care Reviews
43 Ratings
Displaying 1 - 15 of 40reviews
07/13/18
excellent
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, July 27, 2018

Thank you Trisha for taking the time to leave us a great review!

Gratefully,
Cottman of Waldorf

07/02/18
Upper control arms replaced and now car making loud noise when I hit a bump. Noise is noticeable and should have been heard on test drive after repairs. Now have to take additional time from work to bring vehicle back.
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, July 27, 2018

Carl,

We are sorry to hear that you are having issues after your repair. We do stand behind our work and the work performed is covered under warranty. Please contact the shop to schedule a convenient time.

Respectfully,

Cottman of Waldorf

05/31/18
I live close and wasn t offered a ride home when asked about public transportation. Jen stated he didn t know, when there previously gentleman with missing tooth stated they would ve taken and picked up after repairs complete, he was friendly and informative. Ken on most recent occasion to have another vehicle checked, thought cost was too high for radiator replacement received my debit card, examined it as if there was something wrong with it. Swiped the card through the machine and dropped it right near my hand on the counter. I continued there with my hand open on the counter and the other gentleman mentioned earlier noticed that the transaction didn t take. So, Ken swiped it again and I made the statement of placing it back in my hand where he got it from. Still looking for a reliability priced, respectful auto shop that doesn t try to get the most they can out of female auto owners. Other then Ken, quite pleased with the other friendly staff. Even one mechanic gave brief friendly conversation while waiting on coffee machine.
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, July 27, 2018

Theresa,

We are sorry that you felt that you weren't provided with courteous service. We try to treat each customer respectfully and courteously. Unfortunately, we are not able to provide customers a ride home. We do offer a customer waiting room with TV, coffee, and water. We would never try to get the most out of a female customer or any customer. We only recommend services that a vehicle needs. It is up to the customer to decide if they want to proceed with the repair. We appreciate every customer.

Respectfully,

Cottman of Waldorf

06/05/18
Good and friendly
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, July 27, 2018

Thank you for the great review, Cheryl! We want to provide each customer with great service and a friendly attitude.

Gratefully,
Cottman of Waldorf

05/19/18
The BEST service as always!!
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, July 27, 2018

Jose,

We were glad to provide you with great service! We strive to provide our customers with the Best service in Waldorf

Gratefully,
Cottman of Waldorf

04/30/18
Good service
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, July 27, 2018

We were happy to provide you with good service! Thank you for leaving us the great review!

Gratefully,

Cottman of Waldorf

05/04/18
We took our van to Cottmans in Waldorf because it was not shifting correctly. They did $1200 in 'repairs' and did not fix the problem. We returned in the next day. Then they told us it was the catalytic converter and starter and wanted to charge us an addition $1100 for that repair. We took our to a shop in Waldorf. They charged us $675 to replace to catalytic converter and we are well pleased with their work. Feel free to look at our account.
04/19/18
Great ! Well done ! Well pleased !
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, July 27, 2018

Thank you Kermit for leaving us a great review! We are happy that you are pleased.

Gratefully,

Cottman of Waldorf

04/04/18
My engine replacement for my Mitsubishi Montero Sport was completed ahead of schedule and at a lower cost, which was awesome! Everyone was friendly and informative about this extensive replacement. Great experience!
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, April 23, 2018

Thank you Djuana for taking the time to write us a great review! We are glad you had a great experience! We appreciate great customers like you!

Gratefully,
Cottman of Waldorf

02/27/18
As usual the staff went ABOVE AND BEYOND and had my car fixed the same day. This location is AWESOME!!!
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, March 31, 2018

Thank you Cheryl for the 5 star review! We appreciate you taking the time to write us a great review. We strive to give each customer great customer service.
Gratefully,
Cottman of Waldorf

01/23/18
Provided good customer service. At this point, my car is running okay so I am pleased.
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, February 19, 2018

Thank you for the great review. We strive for great customer service! Gratefully, Cottman of Waldorf.

01/12/18
Excellent service
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, February 19, 2018

Thank you, Jon for taking the time to leave a great review! We want each of our customer's to receive excellent service and repairs!
Gratefully,
Cottman of Waldorf

01/12/18
I definitely like the professionalism and customer service of this shop.
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, February 19, 2018

Thank you for the excellent review! We strive for great customer service with each and every customer.

Gratefully,
Cottman of Waldorf

12/08/17
Got an oil change
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, February 19, 2018

Thank you for leaving us a great star review! We appreciate your business!

Gratefully,
Cottman of Waldorf

10/25/17
Great service.
Reply from Cottman Transmission and Total Auto Care
by Cottman Auto of Waldorf, February 19, 2018

Thank you, Dennis for leaving us the great review! We were happy to provide you with great service!

Gratefully,
Cottman of Waldorf

Schedule an Appointment with Cottman Transmission and Total Auto Care
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Need an appointment for today? Call the shop directly at (301) 812-3304
Need an appointment for today? Call the shop directly at (301) 812-3304
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-milewarranty
Technical Ability
88
Tools & Equipment
83
Customer Service
87
Customer Amenities
93
Cottman Transmission and Total Car Care was established in 2003 and has been serving Waldorf and the surrounding community ever since. The staff at this facility is very experienced with the average technician having 23 years or more! This RepairPal Certified shop is a qualified transmission repair facility. Their technicians have taken many professional classes in advanced transmission diagnosis and repair. An investment has been made is some of the industries best automotive tools and computer diagnostic equipment available to ensure accurate professional repairs are make to your vehicle. These repairs range from transmission repairs to major and minor service and repairs. All work is backed by a 3 year / 36,000-mile warranty with some transmissions repairs offering a wider range of warranty options. In addition RepairPal's 24 month / 24,000 mile Nationwide Warranty.  For your convenience early bird drop off and a clean comfortable waiting area with wireless Internet is available. Cottman Transmission and Total Car Care would be happy to work with any USAA Insurance Customers and CarMax or Extended Warranty Customers as well! Give us a call to schedule an appointment today! 
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Se Habla Espanol
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
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