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Precision Tune Auto Care - 055-17

RepairPal Certified Shop in Wake Forest

Precision Tune Auto Care - 055-17

358 Verified Reviews
(919) 626-3997
3405 Rogers Road
Wake Forest, NC 27587 USA
"Friendly, honest service. "
— Kevin, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Al Pinyard, Manager
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience
Precision Tune Auto Care - 055-17 Reviews
358 Ratings
Displaying 1 - 15 of 338reviews
10/06/18
We take our cars here for everything. The power steering line was fixed fast and everything was explained that was being done. I was contacted via phone to have the work approved after they evaluated the car.
10/03/18
Jacob runs a great shop! Competitive prices, extremely fair and respectful! I m very happy that I ve found a shop that I can take my vehicles to get serviced with confidence!
10/03/18
Reasonable price for good quality service and work
10/05/18
Had more issues with the vehicle after repairs than I did before
10/01/18
Great experience!
09/29/18
I am a regular customer because each and every visit has been excellent.
09/25/18
My experience was a very good one as was my last visit to their shop.
09/21/18
Very good.
09/26/18
The staff was very accommodating, and helpful in the process.
09/22/18
The person that helped me and he Manager we re very helpful
09/21/18
I was told my front and rear struts need to be replaced due to my steering wheel shaking while driving. I went to get a 2nd opinion and was told I needed my front calipers are sticking causing my front wheel from moving.
Reply from Precision Tune Auto Care - 055-17
by JasonatPTAC, October 05, 2018

Kerry, we are sorry to hear about your experience during your visit to our Wake Forest, NC location. Customer satisfaction is very important to us at Precision Tune Auto Care. We would love the opportunity to work with you in resolving the current situation. At your earliest opportunity, please contact our customer service center at 919-469-2450 or 800-227-8863. You may also email us at customerservice@ptautocare.com if that is easier. It would be our pleasure to assist you to the best of our ability. Sincerely, Ronnie – Customer Service.

09/18/18
Jacob explained everything that needed to be done and things we have to do in the future. Jacob is a great representative for the company.
Reply from Precision Tune Auto Care - 055-17
by JasonatPTAC, October 05, 2018

Darren, Thanks for the great review! I have passed this on to our team in Wake Forest to let them know they are doing a good job taking care of your auto service needs. Thank you so much for being part of the Precision Tune Auto Care family! Sincerely, Ronnie – Customer Service

09/17/18
The service was professional and courteous.
Reply from Precision Tune Auto Care - 055-17
by JasonatPTAC, October 05, 2018

James, thanks for the review! It’s our pleasure to provide you with the best in auto repair and maintenance services. Thank you for choosing Precision Tune Auto Care in Wake Forest. Sincerely, Ronnie – Customer Service.

09/21/18
They took an hour and a half more than planned, fixed the wrong part and mistreated my car while test driving it.
Reply from Precision Tune Auto Care - 055-17
by JasonatPTAC, October 05, 2018

Joel, we are sorry to hear about your experience during your visit to our Wake Forest, NC location. Customer satisfaction is very important to us at Precision Tune Auto Care. We would love the opportunity to work with you in resolving the current situation. At your earliest opportunity, please contact our customer service center at 919-469-2450 or 800-227-8863. You may also email us at customerservice@ptautocare.com if that is easier. It would be our pleasure to assist you to the best of our ability. Sincerely, Ronnie – Customer Service.

08/21/18
Al and the guys always treat me well. Even though they are normally extremely busy, the work is completed in a timely manner.
Reply from Precision Tune Auto Care - 055-17
by JasonatPTAC, October 05, 2018

Nelson, thanks for the awesome review! I will let Al and the team know what a great job they are doing. Thank you for entrusting Precision Tune Auto Care for your auto service needs. Sincerely, Ronnie – Customer Service.

Schedule an Appointment with Precision Tune Auto Care - 055-17
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (919) 626-3997
Need an appointment for today? Call the shop directly at (919) 626-3997
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
91
Customer Amenities
94
The Rogers Road location of Precision Tune Auto Care was established in 2010 and has been providing Wake Forest and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience and ongoing training who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “prompt”, “friendly”, “professional”, “helpful”, and “honest”. Loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important. That is why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe and reliable on the road. Convenient, affordable, dependable, We are car experts, Tuned In To You.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Questions Answered by Precision Tune Auto Care - 055-17
What Type Of Transmission Fluid To Use In Car on 1992 Toyota Camry
DEXII OR DEXIII (DEXIII CAN BE USED FOR DEXII FYI) IF AUTOMATIC. 75W90 APL GL-3,4,5 IF MANUAL.
When I Put In Rev Or Drive Makes Loud Rattling Noise And Doesnt Move What Is It? on 2013 Hyundai Sonata
Hard to nail that one down just hearing the issue. I'd have it towd to a shop and have them inspect the driveshafts/CV axles its possible one may be loose and slipping on the turns. Just guessing. Is there a fluid leak (red) trans fluid? Do tow it just incase, and i hope this helps. Post what fixed it. The axles were more than likley removed and reinstalled when the engine was replaced.
Engine Light On After Putting In More Coolant on 2007 Ford Edge
It sounds like you had FREON for your A/C system put in and your having a COOLANT/ANTIFREEZE issue if the vehicle itself is running hot. Your A/C system will also not work if your vehicle is overheating. The "stumble" feeling may be the car bucking from the overheat. Agree with Dave don't guess you may actually be hurting the engine. Overheating can cause costly repairs. Have it looked at. May not want to drive it depending on how quickly it overheats. Hope this saves you some dough.
I Just Had The Inverter Replaced And Now My Ac Isn’t Working on 2006 Lexus RX400h
Agree possible cooling fan issue. Could be fan, control module, relay, or just a fuse. Could also be low freon or a weak compressor. With repairs on your problem being 20 to 800 dollars I'd reccomend a diagnostic to be sure. Most shops can do this work. A/C diagnostics are usually cheaper than regular diagnostics and you could be looking at a 20 30 dollar relay.
What Could Be The Problem, When Seeing Flickering Oil Light Sign From The Dashboard? on 2007 Audi A3
Have a shop check the oil pressure switch via the computer and perform a visual inspection if possible for leaks. It is typical of the sensor to send an off reading if leaking. If the vehicle is actually driving poorly I would advise diagnostics including a live oil pressure test to make sure everything inside the engine is working properly. Good luck to you. Hope this helps.
My 2006 Civic Hybrid Has Been Having Some Strange Transmission Issues on 2006 Honda Civic
I would take the vehicle to a shop for diagnostics before buying a transmission! Figure transmission internals are either broken (all the time cause its broke) or not broken, not ususally going to fix itself and drive fine for months and months. Sensors and Solenoids could fail intermittantly and maybe the transmission doesent know it's supposed to be in drive or a specific gear. Without looking at the car I'd be thinking neutral safety switch or something of that nature. Most shops should be able to monitor the computer to see if those parts are at fault. Go somewhere good avoid the "$Cha Ching$" look in peoples eyes when you say theres a trans issue. Diagnostic is even cheaper than a transmission flush. Good luck to you. Post what fixed it.
Replaced Water Pump, Now Car Cranks But Won't Run on 1995 Buick Park Avenue
I would either take the vehicle to a trusted mechanic for diagnostic. Spending any more money just replacing random parts is not the answer. You are now a crank sensor and an ignition control module into a water pump job and it still does not run. Finding an answer from mechanics without being able to look at or test anything will have you running in circles. I still think you have a security issue. But that being said I have no way to prove it or test it. Diagnostics run around 100.00 at most shops. A Mobile Locksmith with a computer to relearn/reprogram keys is around 100.00 if your shop can't. I would try one of those two options before buying any more parts. Sorry this isn't that helpful for the do it you self kinda guy with much respect for trying, but if you cant relearn the security or get into the PCM to pull a fault code you will be out more money without resolution. Good luck and keep posting. I want to know what fixes this car now lol. I'll keep answering questions to the best of my knowledge.
Replaced Water Pump, Now Car Cranks But Won't Run on 1995 Buick Park Avenue
If you have checked the sensors already. Is there a chipped key or is the security lamp flashing. It may be the security system keeping it from firing.
1992 Toyota Tercel 1.5 Liter 3e Engine Firing Cold May Start May Not on 1992 Toyota Tercel
Tough to make out what the actual problem is by the description. I'd be looking into a possible distributor issue. May not be much help but that's where i'd be looking even if it's new or newer.
Acadia 2015 Air Compresser Cut Engine Off on 2015 GMC Acadia
Sounds like there could be a compressor issue. 2015 Depending on the mileage I would check with the dealership for warranty repair or at least the diagnostic if not covered for a baseline price tag before shopping around.
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Need an appointment for today? Call the shop directly at (919) 626-3997
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