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Lex Brodie's Tire, Brake & Service - Waipahu

RepairPal Certified Shop in Waipahu

Lex Brodie's Tire, Brake & Service - Waipahu

140 Verified Reviews
(808) 425-9965
94-169 Farrington Hwy
Waipahu, HI 96797 USA
"I have been buying all my tires from them for the last 15 years. I have never been disappointed by their service."
— Keith, a Verified Customer
Hours
Su
9:00am to 4:00pm
M-F
7:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • John Kelly, Manager
  • Established 1972
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 53 Years of Car Repair Experience
Lex Brodie's Tire, Brake & Service - Waipahu Reviews
140 Ratings
Displaying 1 - 15 of 138reviews
Diana
07/19/17
Verified Customer
Customer service was absolutely awesome!!!!
Bella
07/16/17
Verified Customer
Explained everything in detail.
Nancy
07/09/17
Verified Customer
Nice.
Wayne
06/22/17
Verified Customer
The service itself was up to the usual high standards I've come to expect of Lex Brodie's. But the actions of my servicing agent was not.
Jeffery
06/30/17
Verified Customer
Folks were very helpful and polite. I was not sold a bunch of bogus parts, which I love. Thank you.
Barry
07/30/17
Verified Customer
Took me in early and kept me posted along the way! Very pleased!
Brian
07/06/17
Verified Customer
Good service.
Tami
07/18/17
Verified Customer
I went in to replace my two rear tires. I was told it would take three hours because someone was bringing tires from the Kalihi shop. After waiting almost four hours, I asked the front desk if they were done yet. I was told- oops, she hasn't even come to the shop yet. She either forgot or never came. They offered to do enterprise and give me a rental, which I accepted. Almost an hour later, I asked the front desk. Enterprise forgot to come and pick me up. I continued to wait, and was told the car is almost finished so I checked out and paid. She said it was just on the line and it'd be coming out soon. Another forty five minutes went by, and I went back to the front desk to ask where my car was. It was just airing out front and no one told me it was ready. By the end of this entire day, I had spent SIX hours waiting for two tires to be replaced. Hands down, It was the worst experience I had ever had at a mechanic, EVER. They even told me they would send me a coupon because they felt so bad about my experience... it's been a few weeks since this and I have yet to receive anything from them. This was my first and last time I will ever go to Lex Brody's.
Jory
07/15/17
Verified Customer
Excellent service.
Gary
07/01/17
Verified Customer
Very good. I received new tire since it was still under warranty. But took over two hours to replace/rotate tires and still did not have time to do alignment, cuz I had to leave already.
Mel
07/19/17
Verified Customer
Excellent service ....
Erick
07/14/17
Verified Customer
Very fast and friendly staff.
Dan
07/25/17
Verified Customer
Da best!
Deborah
07/19/17
Verified Customer
I have total confidence that my car was in the best hands. I trust Lex Brodie to give me the best repair at the best price.
Mike
07/09/17
Verified Customer
Very friendly and quick.
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
90
Customer Service
92
Customer Amenities
88
The Waipahu location of Lex Brodie's Tire Company strives to stay on top of the latest technologies and to be a leader in the local community. Recent customers describe this team as "friendly", “professional”, “accommodating”, “reliable”, and “awesome”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Weekend business hours, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Aloha! Please consider Lex Brodie's for your tire, brake repair and auto service & repairs needs. We have "Lex Appeal!". "Lex Appeal" is the confidence you receive by allowing us to serve you today as well as standing behind our services and products in the future. Lex Brodie's received the very first International BBB Award for "Excellence in Customer Care" which was open to all businesses in USA and Canada (a fortune 100 company came in 2nd behind Lex Brodie's!). Founded in Hawaii in 1961, we are Hawaii's tire experts with over 53 years of experience serving Hawaii drivers. We are also more than Tires! We are "Like Your Family Dr for Your Car" and "Your Alternative to the Dealer for Most of your Cars Service Needs." We have been voted Honolulu's Best for Auto Repair 5 year in a row. Lex Brodie's offers a Fixed Forever Warranty on most of their auto repair services and provides a Lifetime Tire Service Package on tires purchased and installed with us.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Coffee
  • Extended/Evening Hours
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
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