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Speedy Auto Service - Virginia Beach

(757) 320-5619
149 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

5225 Indian River Rd
Ste D
Virginia Beach, VA 23464 USA

AUTO REPAIR EXPERIENCE

  • Cameron Dortch, Manager
  • Established 1988
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 43 Years of Car Repair Experience

Speedy Auto Service - Virginia Beach Reviews

OVERALL RATING

149 Verified Reviews
5 stars
(111)
4 stars
(27)
3 stars
(5)
2 stars
(1)
1 star
(5)
by - Verified Customer December 01, 2017

Good comunication.

by - Verified Customer December 01, 2017

Awesome... you are better than the rest

by - Verified Customer November 30, 2017

Exceptional quality matched with strong integrity! An A list shop in my eyes! I will always return for work

by - Verified Customer November 19, 2017

Outstanding

by - Verified Customer November 17, 2017

I've come to trust these guys and go to them with all my repairs.

by - Verified Customer November 14, 2017

Very good

by - Verified Customer November 14, 2017

They really do not know what they are doing..SO unsatisfied!!

by - Verified Customer November 12, 2017

Excellent service, even took the time to show me the repair

by - Verified Customer November 08, 2017

I went

by - Verified Customer November 05, 2017

We always get our state inspection done here. There was a fairly demanding customer ahead of line with me and the technician handled that customer with patience and respect.

by - Verified Customer November 03, 2017

Fast, friendly service, with face to face discussions with the mechanics. Very satisfied.

by - Verified Customer November 03, 2017

Good service and knowledgeable. Did not feel I was being taken advantage of. Will definitely return.

by - Verified Customer November 03, 2017

the exhaust welds look great and doesn't leak. Sounds great

by - Verified Customer November 02, 2017

Very courteous staff. Just went in for inspection, will go there again next year.

by - Verified Customer November 01, 2017

Feel like they were honest and very good customer service, ,Cameron was the best

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer November 01, 2017

I have brought all my cars to this location for either repair or inspection and never had a problem and will continue to do so. I noticed than they have the price for each repair on a monitor and that it can not be any more convenient.

by - Verified Customer October 29, 2017

The staff at Speedy are professional and kind and wonderful,and it's always a pleasure to see them for automotive needs or to just say hello.

by - Verified Customer October 29, 2017

Everything was good with the work requested, except, I asked to have my tires filled with air, and they were still soft, and also, my check engine light was still on, after I requested it be reset, no information for either thing was on my receipt. being disabled, it was important to me that these services were completed, so am a bit disappointed, especially, since the office manager, and owqner were both there, and very nice to me..

by - Verified Customer October 27, 2017

Great

by - Verified Customer October 26, 2017

Overall great experience.

by - Verified Customer October 26, 2017

Great service

by - Verified Customer October 20, 2017

I never feel pressured to get unnecessary work done. The staff is friendly group of people, and do a great job explaining the work that needs to be done.

by - Verified Customer October 16, 2017

I'm pleased with their work.

by - Verified Customer October 13, 2017

Safety inspection. Customer service was great.

by - Verified Customer October 03, 2017

Satisfied.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer October 01, 2017

The low referral was due to length of time my vehicle was at the shop. I dropped off at 9 and it wasn t finished until around 3:30. I was told about 3 hrs. Other than that it was a good visit.

by - Verified Customer October 01, 2017

Great mechanics, you can't beat them. My blazer runs like new. I'm a very happy camper thanks to your head mechanic, my man!

by - Verified Customer September 29, 2017

This was my last visit because it is my 3rd experience with excess costs for a State Inspection ($30) for plugging (2) tires and ($40) for a pair of wiper blades is extremely excessive, and questionably required.

by - Verified Customer September 29, 2017

I'm always happy when I bring my vehicle in. They show me pictures and make full explanations for necessary repairs. The price for labor is very fair. I'll continue to use Speedy as long as I live here.

by - Verified Customer September 28, 2017

So happy I found Speedy Auto Service. I will definitely be using them if I have any future needs for my aging van. They were so helpful and honest!! that's very important to an older woman such as myself!!!

by - Verified Customer September 27, 2017

This was my very first time at Speedy Auto Repair. Was greeted right away by Cameron and asked how they could help me. Gave me a time frame and actually had everything completed under that time. Everyone was knowledgeable, friendly and courteous.(A very distinctive, handsome grey haired gentleman also came out to let me know they were working on my car right away.) Thank you.

by - Verified Customer September 25, 2017

I always take my cars to Speedy Auto, since my warranty has expired on my cars. Good bunch of guys.

by - Verified Customer September 24, 2017

the shop did amazing Cameron and Wayne diagnosed my car to perfection.

by - Verified Customer September 22, 2017

Found my problem and got it done the same day.

by - Verified Customer September 22, 2017

Awesome shop, great work, great staff

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer September 21, 2017

Excellent

by - Verified Customer September 20, 2017

I had my car inspected for the Virginia State Inspection. The headlight covers were very yellowed & they needed to be bugged out to be clear again. When I picked up my car there was buffing compound splattered all over the hood, front bumper, roof, etc. There was even some inside the drivers side interior from the window being down (them, not me). When I took the car from the back lot they just pointed to it from a distance. When I drove it around & pointed it out they had me park in the garage & they fixed everything quickly & thoroughly with a great attitude.

by - Verified Customer September 17, 2017

A+ .

by - Verified Customer September 14, 2017

My only complaint is shortly after having my front 2 tires replaced I noticed that the center cap to one of my rims was missing. Its not a big deal and wont keep me from coming back.

by - Verified Customer September 14, 2017

Great service! Thank you.

by - Verified Customer September 11, 2017

The shop manager was very professional and very clear on what repairs were conducted.

by - Verified Customer September 10, 2017

Love this shop

by - Verified Customer September 10, 2017

See you next time!

by - Verified Customer September 10, 2017

Have used this shop many times in the last few years. Have always been satisfied with their work.

by - Verified Customer September 07, 2017

The mechanics working at Speedy Auto Service went above and beyond to help me resolve the issues with my vehicle. They treated me and my vehicle with professionalism and expert care.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer September 05, 2017

Overall good experience. Initially had some discrepancies from price of my estimate to the price out the door having extra parts not needed, however it was corrected by a different mechanic with accurate part and labor entered. It was supposed to be a 3 to 4 hour job, but went to 2 day due to some complications. The business was very helpful in communicating issues and giving an updated timeline which was met. Additionally, military discount was honored. I would plan on continuing my business to this company.

by - Verified Customer September 03, 2017

nice Job

by - Verified Customer September 01, 2017

fast and easy the first place i ever went to that didn't try to get me to buy lights or some crap for inspection. thanks for the respect.

by - Verified Customer August 31, 2017

Rick is the reason I go to Speedy Auto. I can trust the quality of work, and appreciate the no pressure service recommendations.

by - Verified Customer August 31, 2017

Always great

by - Verified Customer August 29, 2017

Very professional. Thank you.

by - Verified Customer August 27, 2017

We got our 2004 Chevy Tahoe inspected and three things needed to be done but we decided to go with another mechanic who was able to do it for a lower price but we did take it back to them to get it reinspected.

by - Verified Customer August 18, 2017

They were very friendly and professional.

by - Verified Customer August 11, 2017

Very good shop from my experience so far and reasonable prices. Great customer service and friendly environment. Highly recommended.

by - Verified Customer August 04, 2017

Always get good service from Rick and his crew.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer August 04, 2017

Good job!

by - Verified Customer August 02, 2017

Great service !

by - Verified Customer August 01, 2017

We continue to come back time and time again to this place, my family loves it! They always treat us with respect and take care of our car quickly and efficiently.

by - Verified Customer August 01, 2017

I have had work done on multiple cars in my household and feel like that they do quality work, for a fair price.

by - Verified Customer July 28, 2017

Very satisfied.

by - Verified Customer July 25, 2017

Second year coming for inspection, probably going to be my go to place from now on.

by - Verified Customer July 23, 2017

When I use this shop for auto work I never feel pressured to have unneeded work done but I do feel informed as to what to expect when and if repairs are needed in the future. I have recommended this shop to many co-workers and they all feel the same way about the management and employees associated with this facility. Honest, trustworthy and thorough.

by - Verified Customer July 21, 2017

Excellent

by - Verified Customer July 20, 2017

work was fine

by - Verified Customer July 19, 2017

When I first moved to this area I tried a lot of Car repair shops and this one proved to be the most trustworthy and fair priced.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer July 17, 2017

Excellent service.

by - Verified Customer July 14, 2017

Excellent service and professional.

by - Verified Customer July 14, 2017

Very fast and courteous service, my car was ready before the quoted time. Also inexpensive.

by - Verified Customer July 11, 2017

Fair priced but took way too long for state inspection.

by - Verified Customer July 05, 2017

I have been to Speedy Auto service twice. Both times were walk-ins for small issues (tire leak and tail light replacement), and I could not have been more pleased with the service I received. The manager was extremely friendly and prompt with handling my needs even though I was not scheduled as an appointment, and the repair was staff was thorough and efficient in their repairs. I have been looking for a reliable and honest mechanic shop for a while, and I am looking forward to using Speedy for all of my auto needs in the future.

by - Verified Customer July 03, 2017

I have been coming here for years and the service always been great!

by - Verified Customer June 30, 2017

Love this place. Good, honest employees.

by - Verified Customer June 29, 2017

Needed new brakes, rotors and a state inspection. Expected a two day turn around because it was the end of the month, but Rick got it taken care of before closing on the first day.

by - Verified Customer June 25, 2017

Very knowledgeable and helpful.

by - Verified Customer June 21, 2017

Awsome.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer June 16, 2017

Rick and his staff are the best. They take care of all our 3 vehicles especially my 2001 Grand Am. She is still going like she is new. I trust them 110%

by - Verified Customer June 12, 2017

Excellent service, staff very friendly and informative, would highly recommend.

by - Verified Customer June 12, 2017

Everything went well as it always has.

by - Verified Customer June 11, 2017

Glad to have found this shop. We will be going back.

by - Verified Customer June 09, 2017

Vehicle inspection performed.

by - Verified Customer June 09, 2017

Honest, excellent service.

by - Verified Customer June 08, 2017

SPEEDY. Folks are always competent, courteous and trustworthy. My experience as a long-time customer has always been good.

by - Verified Customer June 08, 2017

I have used the shop many times and the work is always explained to me and done completely.

by - Verified Customer June 08, 2017

I only go to Speedys because any other place I get car inspections I am failed for silly reasons in order to get more money. Speedys is honest about my vehicle and does not trump up things for extra services I don't need.

by - Verified Customer June 05, 2017

Great service, even when busy and nobody was at the counter. A mechanic took the time to stop and let me know they saw me and someone would help me soon enough.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer June 04, 2017

Very good.

by - Verified Customer June 04, 2017

I thought the price for the job was extremely reasonable. When I was told to return in a week to make sure that everything was still working properly, I was most impressed.

by - Verified Customer June 04, 2017

I had a repair a while ago replacing the resistor on the A/C fan switch. The resistor failed again and Speedy took care of it without any cost to me.

by - Verified Customer June 02, 2017

Rick is great at leading and working at the shop!!! I will not go anywhere else!!! Thanks for Everything Rick and Staff!!!!

by - Verified Customer May 31, 2017

Won't take my vehicles anywhere else.

by - Verified Customer May 25, 2017

Thank you for your quick service!

by - Verified Customer May 23, 2017

Excellent Customer Service Always with Rick!

by - Verified Customer May 22, 2017

Quick and efficient state inspection provided, courteous staff, good communications throughout the process.

by - Verified Customer May 14, 2017

Thanks always get great service josh was great as always keep up the great work.

by - Verified Customer May 12, 2017

Everyone was very nice and I would highly recommend this place.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer May 07, 2017

Excellent shop from all respects!

by - Verified Customer May 05, 2017

They did the job well.

by - Verified Customer May 05, 2017

Very nice shop and positive experience. Would come back.

by - Verified Customer May 01, 2017

Great Job. I'll be back

by - Verified Customer April 30, 2017

They listen then provide a reasonable solution.

by - Verified Customer April 28, 2017

GREAT SERVICE

by - Verified Customer April 28, 2017

Great Service The Mechanic Are Very Friendly And Honest

by - Verified Customer April 25, 2017

I've been using Speedy Auto Service for the past 15 years and I can't imagine using anyone else. They got my truck in shape for a cross country move and did a full check to make sure everything was good to go. With an AC repair, oil change, and radiator flush, I had no problems making it cross country or keeping cool along the way.

by - Verified Customer April 18, 2017

Rick the Mgr has always been fair and just honest with me about my 4 cars. Competitive price so I keep going back for his advice.

by - Verified Customer April 17, 2017

Very good at setting expectations. Fair labor and price. Very good quality and exceeded expectations.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer April 16, 2017

I gave my car for routine maintenance and they asked me to get the brake done which I agreed. When I picked my car I realizes the brake were not working and was lucky enough not to have accident that day while driving had to use hand brake to stop the car.

Reply from Speedy Auto Service - Virginia Beach – by Speedy Auto Service Norfolk May 17, 2017

We did a brake flush and test drove with no issues. When customer picked up his wheel cylinder started leaking which was an unforeseen coincidence. We replaced at no charge to customer.

by - Verified Customer April 13, 2017

Very informative and courteous.

by - Verified Customer April 13, 2017

I trust this shop and don't take my vehicle anywhere else! Staff is knowledgeable and will take time to entertain my questions and concerns; and they do great work work!

by - Verified Customer April 13, 2017

Very happy with the service!

by - Verified Customer April 12, 2017

Cameron was great. Told me everything that was going on and was very helpful.

by - Verified Customer April 11, 2017

It's where I go for auto and truck repair, plain and simple they treat me right. Front row services.

by - Verified Customer April 09, 2017

First timer. Very pleased. Expected a bill in the thousands and it was only in the hundreds for what I needed to get done. Very good and kept me informed the whole time. Will be a REPEAT customer.

by - Verified Customer April 06, 2017

Good customer service.

by - Verified Customer March 30, 2017

Josh made sure to show me everything in the engine he was working on and explained everything he was doing. Rick also took care of me on the money side. I would recommend Josh to anyone to have their vehicle worked on and taken care of.

by - Verified Customer March 30, 2017

The staff at speed was informative, professional and honest. I never have to stress about taking my truck in for maintenance.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer March 28, 2017

....

by - Verified Customer March 27, 2017

To any one needing help to repair or keep their vehicle healthy. This is the place to go! The BEST SERVICE I've ever received! Don't go anywhere else! I'll miss having them there to take care of my vehicle as I am moving again. They are the BEST period.

by - Verified Customer March 27, 2017

Outstanding service. Josh and Rick tell you like it is. No fluff.

by - Verified Customer March 23, 2017

Very good!

by - Verified Customer March 21, 2017

Did what they said on time on budget and did it well.

by - Verified Customer March 17, 2017

I am always treated very nicely.

by - Verified Customer March 13, 2017

Great friendly and knowledgeable at take-in and pick-up.

by - Verified Customer March 12, 2017

Service was excellent, work was done in a timely fashion.

by - Verified Customer March 09, 2017

Came in for an inspection. The man at the counter was extremely helpful and friendly. I was told that it would be about 3 hours since there were cars ahead of me. Got a call back in about an hour and a half.

by - Verified Customer March 07, 2017

Great customer service, fast and friendly staff. Very knowledgeable.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer March 06, 2017

Great & quick service.

by - Verified Customer March 02, 2017

Great place! I trust them.

by - Verified Customer February 20, 2017

Very efficient and detailed.

by - Verified Customer February 14, 2017

It was fine - long wait not very comfortable waiting area.

by - Verified Customer February 14, 2017

Had my car inspected an it was completed in a timely manner.

by - Verified Customer February 09, 2017

Great service.

by - Verified Customer January 31, 2017

Identified the problem and fixed it in a very timely manner as always.

by - Verified Customer January 30, 2017

I used to feel very confident in this shop and always have work done there, but my confidence is starting to wane.

by - Verified Customer January 23, 2017

Always a great place to bring our cars for whatever service needed. Job is always done right and the service staff is great! Always a pleasure to do business with Rick.

by - Verified Customer January 23, 2017

They get you in and out best as they can. Nice friendly staff.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer January 19, 2017

Very busy shop but had me in and out in a timely manner.

by - Verified Customer January 13, 2017

The technicians were extremely knowledgeable with finding the issue with my vehicle and showed that they genuinely care about what they do.

by - Verified Customer January 11, 2017

Very fast and everyone was so nice.

by - Verified Customer January 04, 2017

Very professional, knowledgeable, and courteous.

by - Verified Customer December 30, 2016

Sometimes good service, sometimes not so good.

by - Verified Customer December 22, 2016

Excellent.

by - Verified Customer December 20, 2016

Quality work at a fair price. They take time to do a thorough inspection and review with you what repairs are recommended.

by - Verified Customer November 20, 2016

Employees are always friendly and offer the best service imaginable. I am very satisfied with Speedy Auto Service.

by - Verified Customer November 04, 2016

Rick, (manager) is very professional & an overall nice man. As a woman whose spouse travels for work it is wonderful to go to a place where I feel respected, taken care of and not taken advantage of. I started going to Speedy's back in 2012. They have always done right by me!

by - Verified Customer November 04, 2016

Excellent.

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland
by - Verified Customer November 02, 2016

I think they were rude and unprofessional !!!

3 verified customers did not leave comments but provided these ratings:
by Mary, James
by Rowland

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
98

The Virginia Beach location of Speedy Auto Service has been serving the local community since 1988. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “helpful”, “friendly”, “professional”, “knowledgeable”, and “excellent”. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASE Blue Seal
  • NAPA

MESSAGE FROM THE SHOP

We are a full service automotive repair facility and Virginia certified state inspection station. We are locally owned and operated with two locations serving Norfolk and Virginia Beach since 1988. Our services are backed by a nationwide 24 month/24,000 mile Napa "peace of mind" warranty.

Visit us on Facebook at www.facebook.com/speedyindianriver

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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