Olender's Inc. - Vernon

RepairPal Certified Shop in Vernon Rockville

Olender's Inc. - Vernon

144 Verified Reviews
(860) 606-4605
704 Talcottville Rd
Vernon Rockville, CT 06066 USA
"Have used them for many years."
— Joe, a Verified Customer
8:00am to 5:00pm
Auto Repair Experience
  • Ken Zagorski, Manager
  • Established 1960
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience
Olender's Inc. - Vernon Reviews
144 Ratings
Displaying 1 - 15 of 143reviews
Verified Customer
We've used Olender's for 15 years and would not even consider going anywhere else.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, May 10, 2019

Thank you Serena for trusting us over all these years. We appreciate your patronage, hope all is well with you and the family!

Verified Customer
The staff was extremely friendly, responsive and overly communicative with regards as to what to expect.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, May 07, 2019

Thank you so much, Matthew! We feel that we should always communicate with you as to what is going on with your repairs. The more you know and understand about what is happening with your vehicle the better we feel that you know what is happening and have a better understanding as to why these things transpire. Looking forward to working with you again!

Verified Customer
Olenders Vernon has always treated us well. Work is always done on time and correctly the first time. No pressure to do any additional work.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, April 29, 2019

Robert, thank you so much for the review. We greatly appreciate doing business with you and look forward to seeing you again. We also take pride in given as close to accurate time completion and making sure our work is always performed properly, we also never want to pressure you into performing something that can wait. So thank you again for allowing us to know that!

Verified Customer
Staff is very nice. The workmanship seems good. Repair parts and labor costs are too high. In my case, parts at the auto store cost $90 and they quoted me $268 and 2+ hours of labor at $109 per hours. It took me less than an hour to complete the repair myself.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, April 24, 2019

We appreciate the review. There is a difference between the brands that we chose for your vehicle, we also make our quotes based upon a labor book guide. All of our repairs do come with a 2-year, 24,000-mile warranty. We apologize for the inconvenience and hope to still work on your vehicle in the future.

Verified Customer
Great experience as always!
Reply from Olender's Inc. - Vernon
by Brittany Nealy, April 05, 2019

Glad that we're always meeting your expectations

Verified Customer
Very friendly and communicative
Reply from Olender's Inc. - Vernon
by Brittany Nealy, March 25, 2019

Thank you so much for the review! See you next time!

Verified Customer
Very friendly staff who are always happy to help and keep you informed.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, March 25, 2019

Always a pleasure to know that we show our happiness and share it with our customers =D!

Verified Customer
Organized, fair price, fast service. Minor gripe is their wifi wasn't so good (possibly having a bad day :).
Reply from Olender's Inc. - Vernon
by Brittany Nealy, March 25, 2019

Sorry for the wifi issues, we have been trying to have that fixed. We are thankful for your appreciation of our competitive pricing and service standards.

Verified Customer
Oil change and safety inspection. Service done quickly and thoroughly explained.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, March 25, 2019

Thank you for coming in for an oil change, we are glad you enjoyed our thoroughness and time efficiency.

Verified Customer
Very professional and customer friendly. Not looking to rip you off.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, March 11, 2019

Glad you enjoyed your service, we appreciate your appreciation for the way we always do business. See you again!

Verified Customer
Hands down the best repair auto repair shop in my area or CT.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, February 25, 2019

Thank you Adam for your review. We will continue to give only the best service we possibly can!

Verified Customer
All around great experience.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, February 18, 2019

Thank you for your valued service!

Robert Elaine
Verified Customer
I had s window drop out of the track in my door, and it was 5 degrees outside. I called Ken, and he had me come right in to the shop. The crew put a temp fix in place so I could drive with the window up, then had the smarts to repair the following morning. Immediate response to my need, and fixed completely within 24 hours. I couldnt be happier with the excellent service.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, February 13, 2019

Thank you very much for the review, we are happy that we were able to fix your vehicle in a very timely fashion to meet your needs. We look forward to meeting each one of your service needs with excellence!

Verified Customer
Reply from Olender's Inc. - Vernon
by Brittany Nealy, February 13, 2019

Thank you for your review!

Verified Customer
The quality of the work performed at Olender's is outstanding. I always feel completely at ease that they are telling me the truth when diagnosing a problem with my vehicle.
Reply from Olender's Inc. - Vernon
by Brittany Nealy, February 07, 2019

We commit ourselves to always be honest with each customer no matter what the issue a customer is having. We appreciate you letting us know that you see us doing that with your visits here. Thank you!

RepairPal Scorecard
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
Tools & Equipment
Customer Service
Customer Amenities
Olender's Inc was established in 1939. It made a successful transition to its third generation in 2000. The Vernon location offers a team of technicians with an excellent mix of experience, ongoing training, and ASE certifications, They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by an industry leading 24-month / 24,000 mileage warranty. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “excellent”, “awesome”, “knowledgeable”, “friendly”, and "trustworthy". A local shuttle service, Enterprise rental cars onsite, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Message From the Shop
We are Olenders Inc, serving the Vernon Ct area since 1939. WE ARE A NAPA AUTOCARE CENTER AND ALL REPAIRS CARRY A NATIONWIDE WARRANTY.
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • AAA Member Discount
  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • NAPA
Questions Answered by Olender's Inc. - Vernon
I Have Replaced The Crankshaft Sensor 3 Times In 2 Week For The Same Check Engin on 2005 Nissan Sentra
did you use a Nissan part? may be an inferior part or you may have a wiring issue to the sensor, may need to take vehicle to a certified Repairpal shop for proper diagnosis
What Is My Radio Code My VIN # Is 4 Jgab57 E95 A536228 on 2004 Mercedes-Benz ML350
You will need to call the Mercedes dealer to get the radio code
Computer Error Code Is P0560 When Tested For Showing Check Engine Light On D Brd on 2013 Toyota Camry
P0560 code is for an interruption in the engine control module back up power supply, that code could be cleared and if it will not clear or comes back then there may be an issue with the back up power supply to the ecm and would need to diagnose that problem
My Anti Theft Shut Engine Down. When I Turn The Ignition All U Hear Is A Click on 1997 Lincoln Continental
When you turn the key on does the theft light flash or is it on solid, if it is solid the theft system is working normally and the vehicle should start, if it is flashing there may be a theft/ security issue, also try another key, may be a faulty key. Possible if you are just hearing a click noise the starter motor may be faulty.
2006 Hyndai Tucson. Sub Frame Rotted Out. Any Warranty Or Recall Mileage 11500 on 2006 Hyundai Tucson
Have not found any recalls for this problem, recommend to check with Hyundai for this concern.
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What verified customers have to say about Olender's Inc. - Vernon
Would recommend to a friend
Car was ready when promised
Did not feel sales pressure
Car was fixed correctly the first time
Customer was treated respectfully
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