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Dependable Car Care

RepairPal Certified Shop in Ventura

Dependable Car Care

143 Verified Reviews
(805) 920-8036
1561 Los Angeles Ave
Ventura, CA 93004 USA
"They are knowledgeable, efficient & trustworthy."
— Bill, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Daniel Winter, Owner
  • Established 2001
  • 1 ASE Master Auto Technician
  • 2 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience
Dependable Car Care Reviews
143 Ratings
Displaying 1 - 15 of 143reviews
Lance
11/19/18
Verified Customer
Dan Winter treated me with respect and serviced my car in a timely manner. Everything was done on time and completely.
Robert
11/14/18
Verified Customer
Brakes still squeak after work
Savannah
11/12/18
Verified Customer
Work was done in a timely matter. But service was a bit pricey.
Vince
10/26/18
Verified Customer
The guys at dependable are very good at what they do. Very professional to get the best results.
Jesse
11/02/18
Verified Customer
The guys behind the counter at the shop were very helpful and friendly. They explained everything very thoroughly and insured I knew what was being done and needed to be done on my car. The mechanics did an amazing job and were very quick on their feet to complete the work needed to be done on my vehicle.
Chris
10/26/18
Verified Customer
Mike was great. Customer service an A+
Jim
10/03/18
Verified Customer
I reinstalled the original Mass Airflow sensor. You fixed the vacuum leak and the car runs good.
Ryan
09/24/18
Verified Customer
I don't like how I can't schedule my own appointments for service...it might make me look into a diffrent service.
Reply from Dependable Car Care
by dependcar, November 20, 2018

We have online appointment scheduling available to all of our customers. Just go to DependableCarCare.com and sign up. If you have any difficulties, please call us at 805-659-2957

Ken
08/14/18
Verified Customer
What was supposed to take two hours, took four hours. I had an appointment, there was no reason for this. The fluids were not filled up. I was given a price on flushing the transmission and it came out $140 over that price. I was told the serpentine belt needed to be replaced because it has cracks, I looked at it and it's in good shape, there are no cracks.
Kimberly
08/08/18
Verified Customer
Great customer service and the repair was done properly and in a timely manner. I'll be doing business with you again!
Reply from Dependable Car Care
by dependcar, September 27, 2018

Thanks Kimberly, look forward to seeing you again.
Mike

Mike
07/31/18
Verified Customer
Good place to take your vehicle
Debbie
07/25/18
Verified Customer
Dan Mike Louis Are the best!
Reply from Dependable Car Care
by dependcar, September 27, 2018

Than you Debbie!!!

Karen
07/20/18
Verified Customer
Didn't do what they said they would do and wanted to charge me full price. For the 1st time, I felt like they were trying to take advantage of me.
Reply from Dependable Car Care
by dependcar, September 27, 2018

Hi Karen, we originally recommended replacing the window regulator. You requested a lower cost fix of securing the window in the raised position. We explained at the time that this was a temporary fix. It lasted about 15 months. This time, it was so damaged that it could not be raised completely, so it required replacement. The only way to determine that was to disassemble the door assembly. That is what the charge was for, and was authorized before the repair was started. I would be happy to apply that charge towards a proper repair, so you will once again have a functional window.

Marc
06/29/18
Verified Customer
Excellent service!
Reply from Dependable Car Care
by dependcar, September 27, 2018

Thank you Mark!!!

Ray
06/28/18
Verified Customer
Not my first experience at Dependable Car Care, but as previous experience l am very satisfied at the service
Reply from Dependable Car Care
by dependcar, September 27, 2018

Thanks for the trust you continue to place in us!!!!

Schedule an Appointment with Dependable Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (805) 920-8036
Need an appointment for today? Call the shop directly at (805) 920-8036
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
Dependable Car Care is a two person operation that was established in 2001. Over the years they have established a reputation for providing service that is professional, honest, friendly, and knowledgeable. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team has an excellent mix of experience, ongoing training, and ASE certifications. This knowledgeable, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from tires and wheel alignment, to check engine diagnoses and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental cars, early bird vehicle drop off, and a waiting area with WiFi access are also available for your convenience. ***We offer Military Discount***
Details
Message From the Shop
Dependable Car Care is a full-service preventive maintenance and auto repair center that has been performing high quality, guaranteed automotive repairs in the Ventura area since 2002. We service and repair all makes and models of domestic and import vehicles. Worried about the factory warranty on your new car? Don't be! We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new vehicle while maintaining your warranty. We are the preferred alternative to the dealership for all scheduled maintenance of your personal car or truck, as well as your fleet vehicle.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to Dependable Car Care
Schedule an Appointment with Dependable Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (805) 920-8036
Need an appointment for today? Call the shop directly at (805) 920-8036
What verified customers have to say about Dependable Car Care
Would recommend to a friend
85%
Car was ready when promised
88%
Did not feel sales pressure
88%
Car was fixed correctly the first time
85%
Customer was treated respectfully
97%
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