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Dependable Car Care

RepairPal Certified Shop in Ventura

Dependable Car Care

135 Verified Reviews
(805) 920-8036
1561 Los Angeles Ave
Ventura, CA 93004 USA
"They are knowledgeable, efficient & trustworthy."
— Bill, a Verified Customer
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Daniel Winter, Owner
  • Established 2001
  • 1 ASE Master Auto Technician
  • 2 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience
Dependable Car Care Reviews
135 Ratings
Displaying 1 - 15 of 135reviews
08/14/18
What was supposed to take two hours, took four hours. I had an appointment, there was no reason for this. The fluids were not filled up. I was given a price on flushing the transmission and it came out $140 over that price. I was told the serpentine belt needed to be replaced because it has cracks, I looked at it and it's in good shape, there are no cracks.
08/08/18
Great customer service and the repair was done properly and in a timely manner. I'll be doing business with you again!
Reply from Dependable Car Care
by dependcar, September 27, 2018

Thanks Kimberly, look forward to seeing you again.
Mike

07/31/18
Good place to take your vehicle
07/25/18
Dan Mike Louis Are the best!
Reply from Dependable Car Care
by dependcar, September 27, 2018

Than you Debbie!!!

07/20/18
Didn't do what they said they would do and wanted to charge me full price. For the 1st time, I felt like they were trying to take advantage of me.
Reply from Dependable Car Care
by dependcar, September 27, 2018

Hi Karen, we originally recommended replacing the window regulator. You requested a lower cost fix of securing the window in the raised position. We explained at the time that this was a temporary fix. It lasted about 15 months. This time, it was so damaged that it could not be raised completely, so it required replacement. The only way to determine that was to disassemble the door assembly. That is what the charge was for, and was authorized before the repair was started. I would be happy to apply that charge towards a proper repair, so you will once again have a functional window.

06/29/18
Excellent service!
Reply from Dependable Car Care
by dependcar, September 27, 2018

Thank you Mark!!!

06/28/18
Not my first experience at Dependable Car Care, but as previous experience l am very satisfied at the service
Reply from Dependable Car Care
by dependcar, September 27, 2018

Thanks for the trust you continue to place in us!!!!

06/25/18
Disappointed, mice in cab problem not addressed.
Reply from Dependable Car Care
by dependcar, September 27, 2018

Hi Rick, I looked your FJ over with the techs, and none of us could see an entry point for the mice. Very sorry that we couldn't handle this problem to your sastisfaction

06/18/18
Very disappointed.
Reply from Dependable Car Care
by dependcar, September 27, 2018

Keri, I tried every phone # I had for you, left messages and sent e-mails. I don't know what happened, and would love the opportunity to make it right. I am always available.
Dan

06/12/18
Great service and quick!
Reply from Dependable Car Care
by dependcar, September 27, 2018

Thanks Ryan

05/10/18
It's nice to have a reliable repair shop. Dan and Mike took time to explain and give me alternatives for my situation.
04/18/18
Excellent service Employees professional Long time customer for our entire family
04/18/18
I just believe is just unfair that I paid $400 that I worked for and the problem is still not fixed I do believe that there should be some justice made or half my money back because I do not feel any difference in my vehicle
04/16/18
Mike the Service Advisor is awesome! He is courteous, professional and very thorough. He respected my time and was spot on with everything. I ll definitely be back and will recommend friends and family!
04/03/18
I trust the work the shop does and trust them with my car. Even though I ve moved I still use this shop because of the quality work, fair prices and excellent service.
Schedule an Appointment with Dependable Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (805) 920-8036
Need an appointment for today? Call the shop directly at (805) 920-8036
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
Dependable Car Care is a two person operation that was established in 2001. Over the years they have established a reputation for providing service that is professional, honest, friendly, and knowledgeable. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team has an excellent mix of experience, ongoing training, and ASE certifications. This knowledgeable, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from tires and wheel alignment, to check engine diagnoses and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental cars, early bird vehicle drop off, and a waiting area with WiFi access are also available for your convenience. ***We offer Military Discount***
Details
Message From the Shop
Dependable Car Care is a full-service preventive maintenance and auto repair center that has been performing high quality, guaranteed automotive repairs in the Ventura area since 2002. We service and repair all makes and models of domestic and import vehicles. Worried about the factory warranty on your new car? Don't be! We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new vehicle while maintaining your warranty. We are the preferred alternative to the dealership for all scheduled maintenance of your personal car or truck, as well as your fleet vehicle.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to Dependable Car Care
Schedule an Appointment with Dependable Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (805) 920-8036
Need an appointment for today? Call the shop directly at (805) 920-8036
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