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Premier Automotive Service

(515) 329-3185
287 Verified Reviews
chad@premierautomotiveservice.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

6815 Hickman Rd
Urbandale, IA 50322 USA

AUTO REPAIR EXPERIENCE

  • Chad Tigges, Owner
  • Established 2002
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 98 Years of Car Repair Experience

Premier Automotive Service Reviews

OVERALL RATING

287 Verified Reviews
5 stars
(220)
4 stars
(53)
3 stars
(8)
2 stars
(1)
1 star
(5)
by - Verified Customer December 05, 2017

My first time there. Was referred by a co-worker. Only had an oil change. Called and was able to get quick appointment. Very friendly staff. I was very pleased and will go back

by - Verified Customer December 04, 2017

Great shop!

by - Verified Customer December 04, 2017

Friendly, respectful, listened well to my car problem, suggested possible options to solve, double checked with another mechanic to find best answer, followed up with correct parts on a timely fashion. Very happy with the work and the attitude.

by - Verified Customer December 03, 2017

Great service

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by - Verified Customer November 26, 2017

They were helpful and speedy as always.

by - Verified Customer November 24, 2017

Always great service and pricing

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by - Verified Customer November 24, 2017

I thought I had a problem, but when they put the car back on the lift they showed me everything was fine.

by - Verified Customer November 24, 2017

First of all, you did not call me to fix 2 things I did not request - the air filter and my wipers. I requested to have someone look at the power steering fluid which could not have been done because I took my car to a shop 2 days after leaving yours and they not only told me the motor mounts were broke but the power steering fluid was dangerously low.

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by - Verified Customer November 20, 2017

Very professional

by - Verified Customer November 19, 2017

Good.

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by - Verified Customer November 16, 2017

The do a good job.

by - Verified Customer November 15, 2017

Nate is very helpful and explains things well. Premier is a great shop and we will continue to use them to make any needed repairs to our vehicles.

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by - Verified Customer November 13, 2017

I take all three of my vehicles to Premier Automotive. They do excellent work for a fair price. I highly recommend them.

by - Verified Customer November 13, 2017

A fantastic experience - will use this shop for all automotive needs.

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by - Verified Customer November 10, 2017

Car wasn't ready on time, but he explained that since it was the first time I'd brought the car in, they were going over it carefully to check that everything worked. Had a great conversation with the guy at the front desk--very helpful information. Will be bringing in our other car soon!!

by - Verified Customer November 08, 2017

great place

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by - Verified Customer November 08, 2017

Excellent service. Love that I could go in and they understood what problems I was having even though I may not speak car talk. They gave me a loaner to use for the hour my car was being worked on and it was done when they promised.

by - Verified Customer November 06, 2017

If there s ever a problem with their work they will own up to it and make it right.

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by - Verified Customer November 06, 2017

Friendly, curteous staff. The only issue was I told them to call me at my work number and instead attempted to call my cell but dialed the wrong number and didnt attempt my work number at all.

by - Verified Customer November 03, 2017

I have a Saturn and always took it to the dealership because I felt like they wouldn't try to jerk me around since I am a woman. My Dad found this place and feels comfortable that they will do right by me and not overcharge for work done on my car. Chad is an amazing manager.

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by - Verified Customer November 01, 2017

Ok service got my car done within a few hours

by - Verified Customer October 31, 2017

Picked up my car and a block down the road realized one of the problems still remained, took it right back. They explained it must have been a defective part, got my car right back in and within the hour was back on the road. No problems since. Highly recommend Premier Auto!

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by - Verified Customer October 24, 2017

Everything went as scheduled and was the first time not using a dealer in a number of years. Could hot get in during our available time at dealer so used the the service that our son uses.

by - Verified Customer October 19, 2017

Good job

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by - Verified Customer October 17, 2017

Great honest people to work with. Would recommend them to anyone.

by - Verified Customer October 17, 2017

Job well done!

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by - Verified Customer October 17, 2017

Easy location, great dudes, treat you like family. Love this place!

by - Verified Customer October 16, 2017

Wasn't Premier's fault my Jeep wasn't done on time.

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by - Verified Customer October 13, 2017

I love Premier Auto they always get my cars in right away & are friendly & professional.

by - Verified Customer October 12, 2017

Helpful, fair priced, will bring other cars here

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by - Verified Customer October 09, 2017

Great service fair price

by - Verified Customer October 06, 2017

Excellent experience, as always. Chad, Tim and their team are friendly, honest, skilled and reliable. Won't take my vehicle anywhere else! Thanks again for the personal service. Thanks Tim! ;0)

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by - Verified Customer October 06, 2017

These guys always do great work!! They are the best in town!!

by - Verified Customer October 06, 2017

It was clear from the first call that they took service, and communicating expectations clearly plus they are very good mechanics.

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by - Verified Customer October 04, 2017

Very experenced workers

by - Verified Customer October 02, 2017

work done in an expeditious and satisfactory manner.

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by - Verified Customer October 01, 2017

Awesome Job

by - Verified Customer September 29, 2017

Very friendly, knowledgeable and customer service oriented. Treated me like a friend.

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by - Verified Customer September 29, 2017

Excellent

by - Verified Customer September 27, 2017

My car runs like a dream!

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by - Verified Customer September 21, 2017

Tim figured out the problem very quickly and Chad got the work finished sooner than expected.! Great team work.

by - Verified Customer September 21, 2017

The guys are great and were able to work my repair into a busy schedule. I truly appreciate their honesty and hard work.

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by - Verified Customer September 21, 2017

Each time I visit the shop, the employees are respectful and honest. I do not feel as if I'm being manipulated or pressured,it is a dependable shop!

by - Verified Customer September 17, 2017

GREAT WORK - CAR IS QUIET AND PURRS NOW - TIM EVEN BROUGHT THE CAR TO ME SINCE MY RIDE WAS NOT AVAILABLE - OVER AND BEYOND THE EXPECTED

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by - Verified Customer September 11, 2017

Long time customer. Always treated well. They know what they are doing!

by - Verified Customer September 07, 2017

Thanks!

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by - Verified Customer September 04, 2017

We trust Premier. If they suggest additional work, we know it is in our best interest.

by - Verified Customer August 31, 2017

They always do a great job!

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by - Verified Customer August 31, 2017

We had car trouble while driving across the country. I'm so grateful that we needed the repairs done when we did, because Premier Automotive was the best thing that could have happened to us. If we lived in the area, you would be our go-to shop forever. Thank you for being so kind, helpful (even recommended a lunch stop while we waited, and it was delicious!), and did great work on our car. Thank you!!

by - Verified Customer August 31, 2017

Great servie.

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by - Verified Customer August 30, 2017

Tire repaired while I waited.

by - Verified Customer August 29, 2017

My regular oil change, I need to be in and out of the shop quickly, as I had other appointments. They accommodated my need for a rapid turnaround, which I appreciate it very much.

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by - Verified Customer August 29, 2017

Great

by - Verified Customer August 29, 2017

Felt they were honest. Great to deal with a local shop over some of the chain stores

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by - Verified Customer August 28, 2017

I had a scheduled oil change. Overall the experience was fine. Slightly pricier than other garages, but the work completed was done well. It did take longer than I expected.

by - Verified Customer August 27, 2017

I am happy with the work done.

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by - Verified Customer August 24, 2017

Had a great experience, thank you.

by - Verified Customer August 24, 2017

Very quick

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by - Verified Customer August 20, 2017

Good Service

by - Verified Customer August 16, 2017

The shop recommended additional work NOT be done because I hope to sell it in the near future and it would cost too much compared to the car's value.

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by - Verified Customer August 15, 2017

When i took it in something else would go wrong within a day.

by - Verified Customer August 10, 2017

Tim is awesome!

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by - Verified Customer August 10, 2017

never disappointed. Never feel like I'm being taken advantage of. Very happy to have found them and will continue using them. Great service.

by - Verified Customer August 09, 2017

Always excellent service.

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by - Verified Customer August 08, 2017

Friendly staff + professional work = my favorite shop!

by - Verified Customer August 07, 2017

it is nice to have a shop this close that does great work

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by - Verified Customer August 07, 2017

Great

by - Verified Customer August 02, 2017

Great service!

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by - Verified Customer July 31, 2017

I am always happy with the service I get at Premier Auto.

by - Verified Customer July 30, 2017

This shop is the best!

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by - Verified Customer July 28, 2017

good job

by - Verified Customer July 27, 2017

Excellent customer service. I have confidence in the work that was done

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by - Verified Customer July 27, 2017

Have gotten great, TRUSTWORTHY service on all my cars for over 10 years. These guys tell you everything that COULD be fixed, and the things that MUST be fixed. I drive cars/vans with 75K or more miles on them. These guys take care of what MUST be done and don't push you into optional repairs. Would recommend them to anybody (even Grandma!)

by - Verified Customer July 27, 2017

Premier has the best customer service! They are like a 'small' town shop! They know your name, care about you as a customer and they definitely don't pressure to have work done. They are very honest, telling me what needs to be done, but what can wait. I appreciate that and another reason why I go to them and recommend them to others! Thanks PAS Team!

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by - Verified Customer July 26, 2017

Went there 3 times for check engine light. 1st time asked for EGR,had to pay for scan & diagnostic then claimed ignition coil I had already replaced was faulty, 2nd time put in new EGR, finally got bad #5 wire replaced.

by - Verified Customer July 26, 2017

I got several repairs done and maintenance issues serviced for at least $400 less than the dealership quoted me. They provided me a loaner which was so helpful and had my vehicle ready on time.

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by - Verified Customer July 25, 2017

I've always had good experiences with the people at Premier Auto. I've recommended Premier to a number of people who have had the same type of experiences.

by - Verified Customer July 23, 2017

Good service -

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by - Verified Customer July 21, 2017

Outside of the fact they received a bad part and had to do the work twice, it was very good service.

by - Verified Customer July 21, 2017

did what I needed done

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by - Verified Customer July 20, 2017

Great.

by - Verified Customer July 19, 2017

A little expensive but I know the work is done right and they always get my vehicle fixed quickly as it is for my small business.

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by - Verified Customer July 18, 2017

everything was great

by - Verified Customer July 18, 2017

I was treated very well and the work was done quickly even though I didn't have an appointment and just drove in being referred by my daughter.

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by - Verified Customer July 18, 2017

honest shop good people

by - Verified Customer July 17, 2017

Service was OK

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by - Verified Customer July 17, 2017

I had taken my car to the shop before a couple of times and was told that the car was fine then took it back and turned out there was things wrong and I had to pay a hefty fee to get my car fixed.

by - Verified Customer July 16, 2017

Very pleased with overall service and courtesy of personnel.

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by - Verified Customer July 13, 2017

just need to get credit card reader to work properly each&every time!

by - Verified Customer July 10, 2017

A pleasure to work with.

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by - Verified Customer July 09, 2017

Everything met my expectations. Will return again.

by - Verified Customer July 07, 2017

Thank you

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by - Verified Customer July 07, 2017

Good.

by - Verified Customer July 04, 2017

Long time customer. Always helpful and pleasant.

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by - Verified Customer July 04, 2017

Thank you for the prompt service.

by - Verified Customer July 04, 2017

I had an excellent experience with Premier Auto. I would go back and recommend their services to everyone.

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by - Verified Customer June 30, 2017

Oil change

by - Verified Customer June 30, 2017

As always, it was a great experience.

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by - Verified Customer June 29, 2017

always honest and professional.

by - Verified Customer June 28, 2017

I have been impressed with Premier as they tell you what needs to be done, but explain what is most urgent for those on a budget.

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by - Verified Customer June 28, 2017

These guys are great. They do not try to fix something that's not broke, they're honest and fair would highly recommend them.

by - Verified Customer June 27, 2017

Excellent Service. No pressure. Honest diagnosis. 5 star work. Best shop in DSM hands down.

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by - Verified Customer June 23, 2017

Great experience.

by - Verified Customer June 23, 2017

I was treated with respect in a professional manner. My car receives good care. This has been my experience the past two years of being their customer.

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by - Verified Customer June 22, 2017

good service

by - Verified Customer June 19, 2017

My car battery was completely dead, and they got me in immediately, replaced my battery AND changed my oil (was needed) within about an hour. I did not have an appointment or anything, and they took great care of me in a very timely manner.

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by - Verified Customer June 19, 2017

good

by - Verified Customer June 19, 2017

Decent place.

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by - Verified Customer June 15, 2017

Great service, friendly, funny and honest.

by - Verified Customer June 12, 2017

Premier Automotive is the only place I will go to for car repairs. Excellent service and quality repairs!

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by - Verified Customer June 09, 2017

Excellent service!

by - Verified Customer June 08, 2017

Excellent service as always !

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by - Verified Customer June 04, 2017

The staff is very professional and friendly. Did as I asked for service!! Will defiantly use Premier Automotive again in the future!

by - Verified Customer June 02, 2017

Thorough and honest. Explained things in a way I could understand. I will definitely be coming here for all my car care needs!

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by - Verified Customer June 02, 2017

Just an oil change. Very helpful friendy service. Able to fit me in with late notice. Recommended new tires soon and provided quotes, but not pushy at all. My favorite shop, I recommend whenever possible.

by - Verified Customer June 01, 2017

Very satisfied with the work done on the car and the way I was treated by the employees of the shop.

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by - Verified Customer June 01, 2017

Good honest people. Great service. I take all 3 of my cars there when service is needed. Always been satisfied.

by - Verified Customer June 01, 2017

Great service!

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by - Verified Customer May 31, 2017

I took my car in for lube, oil, filter and waited in their wait room. I arrived before my appointment time and they took my car right away. The car was ready to go before I expected.
These guys are pros.

by - Verified Customer May 30, 2017

No issues.

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by - Verified Customer May 29, 2017

Friendly, competent service personnel.

by - Verified Customer May 25, 2017

Always a good experience

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by - Verified Customer May 25, 2017

Excellent customer service!! Love the loaner car option. Would like oil change reminder sticker.

by - Verified Customer May 24, 2017

great, fun staff!

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by - Verified Customer May 23, 2017

I brought the car in for an oil change, but it was explained very clearly what was needed for additional repairs and maintenance - I will be back in the near future.

by - Verified Customer May 19, 2017

Have gone for years and referred several people. Best place in town to service your car.

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by - Verified Customer May 18, 2017

What can I say? ...The experience was good.

by - Verified Customer May 18, 2017

Friendly & courteous service. Explanations clear & concise. Would not hesitate to recommend to anyone.

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by - Verified Customer May 15, 2017

Great customer service!

by - Verified Customer May 15, 2017

The guys at Premier are always very helpful and respectful. I've been taking my cars to them for 10+ years and I know I can rely on them, to be honest with me and only recommend service that actually needs to be done on my car.

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by - Verified Customer May 14, 2017

Great people, always helpful and can get my car fixed in a timely manner!

by - Verified Customer May 10, 2017

I have been going to this shop for a long time and I know they really great people and honest people who work there.

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by - Verified Customer May 07, 2017

Brakes went out. Premier told me brakes, gas line, and the leaky fuel tank was not worth fixing on a 20-year-old car.

by - Verified Customer May 03, 2017

Excellent honest service.

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by - Verified Customer May 02, 2017

I am a loyal customer because I get the service I want at a fair price from friendly competent people.

by - Verified Customer May 01, 2017

The noises that I mention ( thumping, knocking ) to the shop end up from the rear brake pad badly worn out; but the shop was mistaken it was caused from the bushing which is needed to repair in other time in the future . not as this time!

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by - Verified Customer April 25, 2017

Positive experience. I will use them again.

by - Verified Customer April 24, 2017

I will return to this store. They are so much better than the competition in this area.

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by - Verified Customer April 23, 2017

Great people and excellent service!

by - Verified Customer April 20, 2017

I had a good experience at this shop.

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by - Verified Customer April 19, 2017

Love the honesty.

by - Verified Customer April 19, 2017

Tim and the employees are always very courteous. If I don't understand something, I get a full explanation and don't feel stupid afterward.

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by - Verified Customer April 17, 2017

Great place!

by - Verified Customer April 17, 2017

Always good service at a fair price.

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by - Verified Customer April 16, 2017

Knowledgeable and friendly; highly recommend.

by - Verified Customer April 13, 2017

Good job!

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by - Verified Customer April 12, 2017

I am very happy with Superior and will take my vehicle to them in future.

by - Verified Customer April 12, 2017

These guys are excellent. I have some knowledge of cars and they explained things to me and did not make me feel belittled.

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by - Verified Customer April 11, 2017

Thank you so much for the great work!

by - Verified Customer April 05, 2017

A great experience!

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by - Verified Customer April 04, 2017

They did a great job, our car looks great!

by - Verified Customer April 04, 2017

Always very satisfied with service and find Premier to be very customer focused!

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by - Verified Customer March 31, 2017

Always receive expert service!!!

by - Verified Customer March 31, 2017

pleasant experience.

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by - Verified Customer March 30, 2017

I'm always satisfied whenever I take my vehicle to Premier Automotive whether it's for routine maintenance or for a repair.

by - Verified Customer March 28, 2017

Best auto repair shop in the area!

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by - Verified Customer March 26, 2017

You guys are awesome!!

by - Verified Customer March 26, 2017

Good work, on time.

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by - Verified Customer March 24, 2017

I was quoted a price of over $500 to replace a fan assembly on a 97 Dodge Intrepid. I acquired the part myself for $90 and replaced it in 45 minutes. I can only imagine what 'Good Works' charges for parts and labor. I believe the 'Good Works' name is very misleading and the company is taking advantage of it.

by - Verified Customer March 23, 2017

Thanks for taking care of my car!

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by - Verified Customer March 21, 2017

Fast, quality service at a fair price. Everyone is genuinely nice and respectful and I love that they provide a loaner vehicle if necessary!

by - Verified Customer March 21, 2017

I have found Premier Automotive to be courteous and fair over the years. They have always done a great job on all my cars. I would recommend them to friends and family, and do! They are awe

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by - Verified Customer March 19, 2017

Very trustworthy.

by - Verified Customer March 19, 2017

Everyone was great.

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by - Verified Customer March 16, 2017

We are always happy with the service at Premier!

by - Verified Customer March 10, 2017

Always good.

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by - Verified Customer March 10, 2017

I live all the way in Ankeny and I will always take my car here. They are honest, they do not pressure you into spending more than you need to. It is rare to find a shop like this.

by - Verified Customer March 09, 2017

Great people work here!

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by - Verified Customer March 08, 2017

We appreciate having Premier to depend on and trust. Been with them many years.

by - Verified Customer March 07, 2017

I was told I needed work done. Since I have no experience in car repair, I need to rely on what the mechanics tell me is true.

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by - Verified Customer March 05, 2017

Very good!

by - Verified Customer March 05, 2017

Great auto shop. Appreciate their honest upfront approach.

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by - Verified Customer March 03, 2017

Excellent!

by - Verified Customer February 28, 2017

Also pleasant, work is done on time, truly honest.

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by - Verified Customer February 28, 2017

My car's alternator or belts still have a buzzing sound. It just started about a month ago and they said (and I agree) I needed a new battery. Tried to sell a way overpriced battery at first and this car is old and not a Cadillac. It's a 2000 Nissan Ultima on its last legs.

by - Verified Customer February 24, 2017

i just needed new tires, but Tim updated me that I also needed new brakes and was very accommodating to my time expectation with the additional work that needed to be done - well-done guys!

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by - Verified Customer February 20, 2017

Was a simple bulb replacement this time. Very quick.

by - Verified Customer February 19, 2017

Very professional shop.

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by - Verified Customer February 19, 2017

The people who work at this establishment were very helpful; they explained what they found wrong with my car 'before' making any changes as I had asked. I got my car back in 'very good timing'; better than I expected. I always get treated with professional care and a smiling face when I arrive & 'let us know if we can be of further help in the future' and a smile again as I leave. More businesses need people like this 'Premier location'. Wish there was a location 'closer to my side of town'.

by - Verified Customer February 19, 2017

Great!

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by - Verified Customer February 16, 2017

Nice job!

by - Verified Customer February 15, 2017

I like all of the people I have dealt with at the service. I feel I have had excellent service and would and have recommended them to friends.

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by - Verified Customer February 15, 2017

I learned of Premier through an employee of mine. We had extensive work done on a Silverado and I was satisfied with the work. I would use the shop again.

by - Verified Customer February 15, 2017

Always kind, efficient, and great quality work.

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by - Verified Customer February 14, 2017

Well run shop with experienced service department.
Polite and always ready to explain and recommend any problems to be aware of.

by - Verified Customer February 13, 2017

Good, always satisfied.

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by - Verified Customer February 13, 2017

I love this shop and, if possible, will never go elsewhere. The guys who work here know their stuff and do their best ever visit. They never try to oversell me and are always super polite.

by - Verified Customer February 12, 2017

I am thrilled that the gang at my old repair shop sent me your direction once they closed. You guys are all awesome plus I trust you.
Thanks, Tim, Chad, and All!

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by - Verified Customer February 12, 2017

Know I'll always leave satisfied.

by - Verified Customer February 10, 2017

The work was done on time and done correctly.

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by - Verified Customer February 10, 2017

They got the car in quickly and did the maintenance requested. They did find something else that needed to be fixed but there was no pressure to get it done with them. Price was reasonable too.

by - Verified Customer February 08, 2017

Excellent.

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by - Verified Customer February 08, 2017

Excellent as usual.

by - Verified Customer February 07, 2017

Always trustworthy.

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by - Verified Customer February 07, 2017

The shop treated me very well. My only complaint is that my bill was about $10 over the estimate. But I will go back due to the very good service I received at the shop.

by - Verified Customer February 07, 2017

I was most impressed in that I was not pushed to fix things that didn't need it. They even listed other items that might need repair eventually, but given the age of the car recommended not doing the work till the parts actually started to fail. Good place to deal with!!

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by - Verified Customer February 06, 2017

The repair was done quickly and in a friendly atmosphere.

by - Verified Customer February 05, 2017

Car was repaired in timely fashion.

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by - Verified Customer February 05, 2017

I feel I was given all the information I needed to make decisions on the necessary repairs. The estimate was especially helpful as it prioritized repairs so I had the ability to create a timeline that worked for me.

by - Verified Customer February 02, 2017

Thorough analysis of my problem, clear advice on my options and carefully and diligently performed automobile repair.

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by - Verified Customer February 01, 2017

Wouldn't go anywhere else!!!

by - Verified Customer January 31, 2017

One of the car modules has gone bad. The team went above and beyond in researching what steps must be taken to facilitate the repair. I now have a good choice for deciding how to proceed. Thanks!

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by - Verified Customer January 31, 2017

My husband and I were both extremely satisfied with the work that was done to our truck.

by - Verified Customer January 30, 2017

I actually told the mechanic that I appreciated the fair treatment I received. They could have said I needed all kinds of things I didn't and I would not have known but they never once said I needed anything more than what I asked them to do. I work in real estate so I know a lot of people and I have already spread the word that this is a reputable company.

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by - Verified Customer January 29, 2017

Good job.

by - Verified Customer January 29, 2017

I have taken my car for service at Premier for several years, and would never go anywhere else. I urge others to go there also.

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by - Verified Customer January 27, 2017

Great service always.

by - Verified Customer January 27, 2017

I had to call 2 hrs after my appt time to inquire when the vehicle would be done; was told it's done now, we forgot to call you. Sorry.

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by - Verified Customer January 27, 2017

Work done right.

by - Verified Customer January 23, 2017

Excellent service!!

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by - Verified Customer January 22, 2017

Got me in and out the same day, and called me with updates.

by - Verified Customer January 22, 2017

I so appreciate Premier, for many years!

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by - Verified Customer January 19, 2017

Thanks.

by - Verified Customer January 19, 2017

Estimate provided. When my car was being worked on, they called and asked if I wanted 'everything' done, I agreed. However, they did not explain that would cost an additional $700 to the estimate. Would HIGHLY recommend you restate estimate cost to customers.

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by - Verified Customer January 19, 2017

Very friendly. Kept me informed with me on what work was performed.

by - Verified Customer January 18, 2017

Excellent.

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by - Verified Customer January 18, 2017

I have always been happy with the work and service. One thing that disappoints me is that you no longer have a coupon on cash register receipts. You send out a coupon by email right after I gave been there and it expires in such a short time when I don't need it yet.

by - Verified Customer January 16, 2017

I love this shop (and have already recommended it to all my friends) because they do not pressure you into buying anything that is not needed. The manager is very talkative and will give you straight answers instead of beating around the bush. Very happy with their service.

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by - Verified Customer January 13, 2017

Best repair shop I have ever been to! Thier service advisor was great!

by - Verified Customer January 13, 2017

A week prior while I had my car in for an oil change, they showed me some significant uneven wear on rear tires. I authorized the work and returned the next week to have it performed.

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by - Verified Customer January 13, 2017

I waited for the car, and it was ready very quickly. Tim always treats me well and we are very pleased!

by - Verified Customer January 12, 2017

They are great. They explain exactly what you need done, don't tell you to have things done that you don't need done, and are just very honest. It was very icy the day my truck got fixed, so I asked if I could leave it there for another day or two and they said it was no problem. I highly recommend them.

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by - Verified Customer January 12, 2017

Get treated like a king there, and they even fix the problem on my cars, yep one class A shop the boys at Premier will take good care of you and whatever they work on...the best!

by - Verified Customer January 12, 2017

Tim is a real pro! His team is great and always delivers what they promise. I urge my kids to trade here, and that the best recommendation I can give!

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by - Verified Customer January 11, 2017

I always get great service from Premier Auto. They are thorough, explain the situation well and make sure my car is in good shape for hitting the road.

by - Verified Customer January 10, 2017

I am always pleased with this shop and trust that they are very fair to me.

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by - Verified Customer January 09, 2017

The repair was fine.

by - Verified Customer January 06, 2017

Always receive excellent service at Premier!

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by - Verified Customer January 04, 2017

My car had its water pump go out and they got it done in an amazing amount a time. The guy at the front desk was extremely nice and helpful. Great experience!

by - Verified Customer January 03, 2017

Though it wasn't completely solved the first time, they got me in right away the second time and got it fixed with out an additional charge and persisted until they knew the true cause of the problem.

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by - Verified Customer January 02, 2017

Trusted service with a smile!

by - Verified Customer January 02, 2017

As always I received top notch service on schedule.

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by - Verified Customer December 29, 2016

I so appreciate Premier, for many years!

by - Verified Customer December 28, 2016

Fantastic repair. Driving difference is night to day.. A1. I would recommend Premiere to anyone.

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by - Verified Customer December 28, 2016

Great service, friendly staff and owners. Wouldn't go anywhere else.

by - Verified Customer December 28, 2016

Car was completed when promised as have most of our appointments with Premier.

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by - Verified Customer December 27, 2016

Loved the honesty and expediency of this vendor, they clearly take pride in their work. Everyone can use them with confidence!

by - Verified Customer December 27, 2016

I am a long term customer and have work on all my cars. They are awesome.

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by - Verified Customer December 26, 2016

Perfect!

by - Verified Customer December 26, 2016

Always good!

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by - Verified Customer December 26, 2016

Excellent customer service.

by - Verified Customer November 15, 2015

I have brought my cars to this shop for years and have always had courteous, friendly service. I have always been treated with respect, even when I had silly questions to ask.

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by - Verified Customer November 10, 2015

They are prompt and the prices are fair.

by - Verified Customer November 08, 2015

I like the personalized attention, honest and competent mechanics.

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by - Verified Customer November 08, 2015

Great service and personal attention.

by - Verified Customer November 08, 2015

I feel Premiere Automotive has always been honest and fair with their service.

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by - Verified Customer October 29, 2015

They always work me in when I need service. And do a great job. Great communication skills.

by October 27, 2015

Always easy to do business with.

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by - Verified Customer October 26, 2015

Tim is a great and knowledgeable guy.

by - Verified Customer October 22, 2015

Easy to talk with and interact with staff.

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by - Verified Customer October 22, 2015

Awesome down to earth staff. Make suggestions for you and don't just say you have to have everything done. They really know their stuff.

by - Verified Customer October 14, 2015

I feel they are trustworthy.

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by - Verified Customer October 14, 2015

They are very honest and don't try to get me to spend extra money on unneeded services!

by - Verified Customer October 01, 2015

Good customer service, good honest work.

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by - Verified Customer October 01, 2015

Everything was perfect.

by September 28, 2015

Great service and people.

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by - Verified Customer September 21, 2015

Less than positive service the last several times I have been there.

by - Verified Customer September 02, 2015

Honest service by the staff, no pressure to make unnecessary repairs.

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by - Verified Customer August 30, 2015

I like Tim and all the technicians. I feel they are honest with me and that is very important since I'm a single woman and don't know anything about cars. I trust Tim and feel he would not recommend service I didn't need

by - Verified Customer August 24, 2015

The guys are honest and never try to sell you something you don't need. They fix it right the first time or make it right if its not fixed.

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by - Verified Customer August 06, 2015

Friendly and honest service at a fair price.

by - Verified Customer August 03, 2015

This shop provides excellent customer service and display fantastic technical skills. I only go to Premier for all of my auto needs.

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by July 29, 2015

Very professional and fairly priced.

by - Verified Customer July 29, 2015

They seem to do it right.

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by - Verified Customer July 15, 2015

They are very courteous, helpful and willing to work with you. They keep track of what my car needs for service to keep it running smoothly for a long time. Definitely cheaper than buying a new one.

by - Verified Customer July 13, 2015

The staff there is very friendly and recommend the best solution to repairing your car. You come first as their customer.

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by - Verified Customer July 02, 2015

They always treat us right and have become our family mechanics.

by - Verified Customer June 04, 2015

They are thorough, reasonable and honest.

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RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
95

Premier Automotive Service was established in 2002 and has proudly been serving the local community and surrounding ever since. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "honest”, “professional”, “friendly”, “courteous” and "knowledgeable". The technicians at this location are very experienced, well trained and led by an ASE Certified Master. Their state of the art tools and diagnostic equipment help make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, to tires and wheel alignment, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Premier Automotive Service
Air always works but thru defrost only. St...
The air door actuators are controlled by the HVAC programmer. The programmer is located under the dash on the passenger side behind glove box. I would recommend having diagnostic's performed.

Chad
Premier Automotive

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