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Alonso's Auto Repair

RepairPal Certified Shop in Upland

Alonso's Auto Repair

300 Verified Reviews
(909) 341-4822
1820 W 11th St
#E & F
Upland, CA 91786 USA
"They are knowledgeable and straight forward. "
— Pat, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 12:00pm
Auto Repair Experience
  • Freddy Alonso, Manager
  • Established 1998
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 68 Years of Car Repair Experience
Alonso's Auto Repair Reviews
300 Ratings
Displaying 1 - 15 of 288reviews
Gabriel
01/08/19
Verified Customer
Great customer service
Carol
12/27/18
Verified Customer
I wish they would understand that a 2018 car should be like new
Martin
12/30/18
Verified Customer
The people I met were friendly and professional
Reply from Alonso's Auto Repair
by Alon, January 14, 2019

Thank you for your review Martin, we appreciate your feedback.

-Team Alonso's

Mark
12/28/18
Verified Customer
Fast, prompt service and great price on the labor performed! Will keep them as my mechanic and recommend to friends and family.
Reply from Alonso's Auto Repair
by Alon, January 14, 2019

Mark, Thank you for your review & kind words. We will see you for any future repairs:)

- Team Alonso's

Foxy
12/20/18
Verified Customer
Friendly helpful staff. Advised prior to doing any thing on the vehicle. No hassle vehicle repair. I've found my new mechanic.
Reply from Alonso's Auto Repair
by Alon, January 14, 2019

Thank you for your review Foxy! We are glad you found your new Auto repair shop. We strive to satisfy all our customers. We Look forward seeing you soon:)

-Team Alonso's

Jesse
12/06/18
Verified Customer
Service was timely and fairly priced
Reply from Alonso's Auto Repair
by Alon, January 14, 2019

Thank you for your review Jesse:) We appreciate it!

-Team Alonso's

Emily
12/11/18
Verified Customer
Recommended by a friend. Quick service, friendly staff, and competent mechanics.
Reply from Alonso's Auto Repair
by Alon, January 14, 2019

Emily, Thank you for taking the time to review your experience with us. We appreciate your kind words:)

-Team Alonso's

Baylen
12/10/18
Verified Customer
I got my alignment then they had to redo it while I waited 20 minutes... Should have been correct the first time
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Baylen, In December you came in stating front right wheel is out of place on your 2009 Mazda 5 Sport. Found front right rim bent. Recommend repairing rim & performing an alignment, job was completed. Advised front right tire was needed, you mention tire were under warranty with another shop. After tire was replaced you came back stating alignment was off ( because tire shop advised, but you didn't see anything wrong with alignment). My technician performed a road test and inspect alignment and everything was okay! You were out of the shop in less than 20 min.

-Team Alonso's

David
12/09/18
Verified Customer
Good work. Friendly staff. Car took 4 days to repair. Luckily under warranty.
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Thank you for your review, David! We are glad we were able to help you out :)

- Team Alonso's

Sandra
11/29/18
Verified Customer
Staff was very friendly and helpful. My car was having trouble starting and they fixed it quickly after just a walk in!
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Sandra, Thank you for taking the time to review your experience with us. It was our pleasure taking care of your vehicles needs! Customer satisfaction is a priority here at Alonso's.

- Team Alonso's

Jacob
11/30/18
Verified Customer
Very professional and easy very understanding. Great customer service and great repair service.
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Jacob, Thank You for sharing your experience! We appreciate your business and your kind words:)

-Team Alonso's

Peter
11/09/18
Verified Customer
Nice and friendly staff. When we called about noise coming from break repair, staff was helpful to take us in and fix at no cost.
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Thank you for your kind words Peter! We do our best to satisfy our customers.

-Team Alonso's

Letisia
11/08/18
Verified Customer
I thought my car needed a new starter, but after the inspection of the shop found out it was the battery that needed to be replaced. I was relieved to say the least and so grateful this shop took care of the problem.
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Letisia, Thank you for your great review!

- Team Alonso's

Sara
11/01/18
Verified Customer
The front desk lady was really friendly and helpful
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Angie & Zuyen appreciate your kind words. Thank you for your review Sara:)

- Team Alonso's

Aubrey
10/30/18
Verified Customer
This is a great shop. Great service starts when you check in. The service is very friendly
Reply from Alonso's Auto Repair
by Alon, January 15, 2019

Thank you for leaving us a review Aubrey! We appreciate your kind words & business :)

-Team Alonso's

Schedule an Appointment with Alonso's Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (909) 341-4822
Need an appointment for today? Call the shop directly at (909) 341-4822
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
87
Customer Service
89
Customer Amenities
95
Alonso's Auto Repair was established in 1998. This RepairPal Certified shop has been providing the Upland area with quality auto repairs since it's inception. They feature a team with an excellent mix of experience, ongoing training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “excellent”, “friendly”, “honest”, and “reliable”. A local shuttle service, Early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At Alonso's Auto Repair, we specialize in auto maintenance including: timing belts, tune-ups, brakes, suspension, transmission services, complete engine diagnostics, troubleshooting, and repairs. We also specialize in auto electrical diagnostics and repairs. Above all, we value quality. We use only the best parts available when servicing your car and our warranty program covers most parts and labor for 24 months or 24,000 miles.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Open Saturday
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Alonso's Auto Repair
Schedule an Appointment with Alonso's Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (909) 341-4822
Need an appointment for today? Call the shop directly at (909) 341-4822
What verified customers have to say about Alonso's Auto Repair
Would recommend to a friend
95%
Car was ready when promised
95%
Did not feel sales pressure
96%
Car was fixed correctly the first time
93%
Customer was treated respectfully
99%
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