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Honest-1 Auto Care - Tyler

RepairPal Certified Shop in Tyler

Honest-1 Auto Care - Tyler

51 Verified Reviews
(844) 311-9072
2425 W SW Loop 323
Tyler, TX 75701 USA
"Honest-1 Auto Care in Tyler is the ONLY place I'll take my Prius for repairs!!!"
— Debora, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 2:00pm
Auto Repair Experience
  • Ralph Tipple, Owner
  • Established 2017
  • 4 Auto Repair Mechanics on Staff
  • 57 Years of Car Repair Experience
Honest-1 Auto Care - Tyler Reviews
51 Ratings
Displaying 1 - 15 of 48reviews
Brenda
12/17/18
Verified Customer
Will definitely visit again. Staff very courteous and professional. Greatest customer service ever. Felt very comfortable and satisfied with staff's knowledge.
Wes
12/20/18
Verified Customer
I looked up a mechanic on Google and looked at their ratings as I have lost my mechanic due to his retiring. I needed to replace spark plugs that have a tendency to break off and I felt like I couldn't do the job and I spoke to Luke at Honest 1. Heat-treated me respectfully and explained this would take several hours so I needed to drop my truck off and come back when they called. I don't trust mechanics that I don't know but I felt like they did a fine job and I would recommend them to others. I feel secure enough to use them in the future if I need a mechanic again.
Bill
12/13/18
Verified Customer
Excellent staff put together by Ralph Tipple.
Deborah
12/10/18
Verified Customer
I had a great first experience at Honest 1 Tyler. The staff is friendly and professional. The facility is clean. I will definitely use this establishment again.
Matthew
12/09/18
Verified Customer
Awesome service
Rory
12/09/18
Verified Customer
Outstanding customer service from start to finish! Gail did an amazing job checking me in for service, advising me on the progress of the service and checking me out when I picked my car up.
Jeffrey
12/09/18
Verified Customer
Very good service, good group of people,good work, will come back again.
Derek
12/04/18
Verified Customer
Great job as always by Ralph and his superior staff! We love Honest-1!
Henrietta
11/29/18
Verified Customer
Everyone is amazing as always. Great service, impeccable work, clean environment, friendly staff, and the owner is a magnificent person .
Rhonda
12/07/18
Verified Customer
Awesome place. Awesome people. My new place to go. And I have told many many people.. .thank you yall so much
Keith
12/07/18
Verified Customer
High quality work and as the saying goes you get what you pay for and you will pay for it here but very nice staff who really care about their customer.
Cheryl
12/06/18
Verified Customer
Friendly staff, quick service, nice surprise cookie and note in cup holder when I got into my car.
Yolanda
12/02/18
Verified Customer
Luk was great and very professional. He informed me about some repairs and I didn't feel like he was trying to dupe me.
Danny
11/27/18
Verified Customer
Best experience ever at an auto repair shop also the cleanest and best-kept shop I have ever seen.
Greg
11/23/18
Verified Customer
Great
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
89
Tools & Equipment
93
Customer Service
93
Customer Amenities
97
Honest-1 Auto Care of Tyler has been serving the community and surrounding area since 2017. During this time they have developed a loyal following of satisfied customers who described this shop to us as "wonderful”, “friendly”, “honest”, “professional” and "excellent". This location features a team of automotive technicians whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We pride ourselves on truly comprehensive service. Our experienced mechanics are happy to help you with any job, from oil changes to transmission overhauls and everything in between. We have mechanics who are highly qualified to work on any make or model of car. We also offer NAPA Synchrony Financing to help you get your car back on the road! So whatever your car repair or service needs are, Honest-1 Auto Care in Tyler, Texas, can help with our signature prompt, honest, and affordable service.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Honest-1 Auto Care - Tyler
Would recommend to a friend
95%
Car was ready when promised
96%
Did not feel sales pressure
94%
Car was fixed correctly the first time
94%
Customer was treated respectfully
98%
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