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East Texas Automotive

RepairPal Certified Shop in Tyler

East Texas Automotive

26 Verified Reviews
(903) 804-4057
12342 State Hwy 64 W
Tyler, TX 75704 USA
"They did a very good job, very thorough, and I was very much satisfied."
— Robert, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Brandon Hogue, Manager
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 95 Years of Car Repair Experience
East Texas Automotive Reviews
26 Ratings
Displaying 1 - 15 of 25reviews
09/13/18
It took over six week to diagnose the problem (needed new ac compressor for $1100 which I declined.) There was a lack of communication on there part. I was given three calls on progress. I had to call them for any other update and even went to see them on one occasion. I was given generic answers. At the end it cost me $1150 for work unrelated to the ac (coil pack and a short) which probably needed to to be fixed, but that's not the point. 2004 Jetta
01/18/18
friendly and prompt service
Reply from East Texas Automotive
by Ashley Hogue, July 26, 2018

Thank you so much for the positive review. We look forward to a continued relationship with you and your vehicles.

01/07/18
They did what they said they would do and it runs good. They didn't insist on getting things done. I like that. They told me that it can be done later and I said that I'll have it brought back in there.
12/10/17
Great service. It's a timely process and very quick. Great response. Great service.
12/11/17
It was a good experience, they were very nice and got my problem taken care of and it turned out to be exactly what they said it would be and the dollar amount too.
11/14/17
They did a very good job, very thorough, and I was very much satisfied.
07/18/17
They were very congenial and nice. It was just that they couldn't find out what was wrong with the truck. I don't think it was their fault. They tried over and over again to find out what was wrong. They did their best, but we never came to a conclusion.
08/01/17
They were just very thorough and quick.
10/29/17
They did great work on my head gasket getting replaced but now there is coolant leaking.
07/19/17
They're friendly, affordable, and honest.
08/14/17
It was excellent, professional, and I was very pleased.
01/03/18
I had a good experience.
07/23/17
They were very nice and fair on the prices.
08/07/17
They're excellent. They're always excellent. Fast, efficient, and answer all of my questions. They make it so I can understand it.
11/20/17
Great service and timing.
Schedule an Appointment with East Texas Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (903) 804-4057
Need an appointment for today? Call the shop directly at (903) 804-4057
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
89
Tools & Equipment
100
Customer Service
85
Customer Amenities
93
East Texas Automotive was established in 2013 and has been providing Tyler and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “friendly”, “professional”, “awesome”, and “wonderful”. Rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Welcome to East Texas Automotive, where we are working hard to be your number one choice in automotive repair and maintenance. We have been proudly serving East Texas communities for more than 30, originally as a part of Ray Engine, now as East Texas Automotive. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volvo
Map
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Schedule an Appointment with East Texas Automotive
Select a date and time
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Need an appointment for today? Call the shop directly at (903) 804-4057
Need an appointment for today? Call the shop directly at (903) 804-4057
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