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Purrfect Auto Service - Edinger Ave

RepairPal Certified Shop in Tustin

Purrfect Auto Service - Edinger Ave

241 Verified Reviews
(949) 565-4618
3075 Edinger Ave
Tustin, CA 92780 USA
"Very kind, very helpful. More than willing to explain to you all your options to try and get you the best deal while also keeping your automobile up and running smoothly."
— Rylee, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • David Henderson, Owner
  • Established 2008
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 73 Years of Car Repair Experience
Purrfect Auto Service - Edinger Ave Reviews
241 Ratings
Displaying 1 - 15 of 236reviews
10/01/18
Experience was fast and timely. I was told what to expect and walked through the process.
09/29/18
Everyone was super nice and explained what was going on in a way I could understand
09/28/18
Very good with expertise and courteous service
09/28/18
Great experience and price for a smog check
09/22/18
They were very professional, respectful, and quick. I will continue to bring my new car here. Thank you
09/13/18
Replacement engine was installed and seems to be working just fine. The shop did a good job. Unfortunately, now the air conditioner is not pumping cold air. Whether this is a result of replacing the car's engine or not, I'm not certain, but I will need to bring the car back in for an evaluation.
09/13/18
Extremely nice and delivered as promised.
09/12/18
Don't think the guy saw my face the whole time he was talking to me. But car was ready on time and I had no issues.
09/08/18
Owner promised estimate then the bill was different. Was rude.
09/05/18
Got a new radiator and brake pads.
09/01/18
I got an oil change, battery replacement, and general inspection on my car. Everything was great except for the two incorrect time estimates they gave me. At first they advised it would take about an hour, then when I called an hour later they said it would take an additional hour. They never called me when it was done so I went to the shop after an hour and a half and my car was ready. I'm assuming my experience was so delayed because it was Labor Day weekend, but I would have liked to be kept updated better.
08/31/18
busy, small store front
08/25/18
I knew what the problem was, they identified the same thing. I had already checked the average price for the service and they quoted me well within the range I expected. Upon picking up my vehicle, I was charged even less (not much but still a surprise) which was nice. The owner even texted me the following week checking in, which was a first as I've been coming here for years. So all in all, I had a pleasant experience.
08/29/18
I have good experience with this shop previously. I am completely satisfy with this visit.
08/14/18
Purrfect Auto always does a great job for me.
Schedule an Appointment with Purrfect Auto Service - Edinger Ave
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (949) 565-4618
Need an appointment for today? Call the shop directly at (949) 565-4618
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
94
Customer Amenities
95
The Tustin location of Purrfect Auto Service has been serving the local community since 2008. This RepairPal Certified shop features an experienced and well-trained team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, To state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “professional”, “friendly”, "reliable", and “helpful”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a family owned auto repair & service facility serving the local community in Tustin and Irvine for over 16 years. Our team of professionals features 2 ASE-certified master technicians plus ASE certified mechanics so you can be confident that the person working on your car is familiar with the most current diagnostic equipment and knows how to do the job right the first time. We are so confident in the quality of our work that we offer a 24month/24,000 mile warranty on just about all of our repairs. Our focus is on you, our customer. We will always take the time to explain what is wrong with your car in terms you can understand. We won't recommend any repairs your car doesn't need and we maintain strict vehicle service history reports so we can monitor changes in your car to be better prepared to explain to you when and why certain repairs need to be made. Purrfect Auto of Tustin is an AAA Auto Approved Repair shop and has an 'A' rating with the Better Business Bureau.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • WORLDPAC
Map
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Schedule an Appointment with Purrfect Auto Service - Edinger Ave
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (949) 565-4618
Need an appointment for today? Call the shop directly at (949) 565-4618
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