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OOROO Auto at Vistoso

RepairPal Certified Shop in Tucson

OOROO Auto at Vistoso

13 Verified Reviews
(520) 595-3843
12945 N Oracle Rd
Tucson, AZ 85739 USA
"The service was great and I had a good experience."
— Chibuya, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Jeffrey Artzi, Owner
  • Geoff Wilson, Manager
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 88 Years of Car Repair Experience
OOROO Auto at Vistoso Reviews
13 Ratings
5
(7)
4
(4)
3
(2)
2
(0)
1
(0)
John
10/29/18
Verified Customer
It was a very positive experience. There were a number of issues with the car, there was a special tool that they had to order and there was a special part that had to be ordered. As the car was in there the bill had gone up from $900 to $1800 and they worked diligently to find ways, with discounts and finding parts to get that down to $1300.
Juliana
10/25/18
Verified Customer
It's really comfortable to wait there. Everybody is really friendly and they always remember me. I trust them which is a big deal since I don't know anything about cars, so I would be easy to take advantage of.
Rich
10/26/18
Verified Customer
The customer service is good, it took me two trips to get it fixed but it eventually got fixed.
Chibuya
10/23/18
Verified Customer
The service was great and I had a good experience.
Ron
10/29/18
Verified Customer
It was excellent, they kept me informed throughout the process. I had a brake job done and the final price was what I expected.
Larry
10/26/18
Verified Customer
They did a pretty good job I think I trust them. They were detailed in what they checked and what they thought needed to be done and they explained it thoroughly and I liked that.
Doreen
10/23/18
Verified Customer
Very helpful and quick.
Ken
10/26/18
Verified Customer
Completely satisfied, good service and courteous.
Gary
10/23/18
Verified Customer
I have been in about three times in the last few months and they replaced my air compressor on my suburban and I was very surprised at the bill. It was a lot lower than I had expected. They were very upfront on the estimate and there were no add-ons when I showed up to pick it up. They people down there are always friendly and courteous.
Jeanette
10/24/18
Verified Customer
They did what they were supposed to do.
Nancy
10/25/18
Verified Customer
Brad is one of the mechanics that was hired recently. Ricky is also very nice to work with, he works the front, and he has good PR.
John
10/26/18
Verified Customer
It was good. They did what we asked.
Bob
10/26/18
Verified Customer
I got an oil change, it was good experience. I had two previous experiences with them. I needed my A/C fixed and about two days after it was there it wouldn't blow any cold air and apparently no one put in a part that was needed. They fixed it after I brought it back in and now it is working fine, just an unnecessary visit.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
93
Customer Service
91
Customer Amenities
93
Vistoso Automotive has been serving the community of Tucson and the surrounding area since 2014. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this shop as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, to state smog inspections,  as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
It’s a simple formula: exceptional and friendly customer service combined with honest, transparent pricing and highly trained and experienced automotive technicians in state-of-the-art automotive repair facilities. To us, there’s absolutely no better way to grow a business. With the best customer care program around, you can rely on us to be transparent about what your car needs (and what it doesn’t) and what it will cost. Plus, we promise to communicate with you every step of the way.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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