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Gibb's Automotive Service

RepairPal Certified Shop
Gibb's Automotive Service
38 Verified Reviews
Gibb's Automotive Service
38 Verified Reviews
(520) 263-8143
1132 N Belvedere Ave
Tucson, AZ 85712 USA
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Mike Sams, Owner
  • Established 1974
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 16 Years of Car Repair Experience

Gibb's Automotive Service Reviews
(38 Ratings)
5
(33)
4
(4)
3
(1)
2
(0)
1
(0)
Displaying 1 - 5 of 38 reviews
07/05/18

Gibbs Automotive is truly a great repair shop, for probably any vehicle you need help with!

I found them on the web - which was a very lengthy process - mostly due to service and repairs needed on my Mercedes, as I totally refuse to go back to Mercedes of Tucson, the only Mercedes Dealership in Tucson! This was the very first time I allowed anyone but a Mercedes dealership to work on my car, which I have to say was so hard for me,- as every service was always done by only Mercedes. Every time I had it in for anything at Mercedes of Tucson, even just regular service, I always got it back with problems such as dents, dings, missing items, more repairs needed that I didn't have when I brought it in! I could go on and on, but seriously I want all to know that it was every single time - no exceptions!!!

I selected Gibbs, totally due to reading all of the customer surveys, such as this! Immediately with my first call, Dede made me feel like I definitely made the right choice. After I left my Mercedes with them, Dede filled me in as to their findings and progress with so much care, I felt like I had a new Best Friend! As I try to keep this as short as I can, I want to tell you, I never had as much care and good feelings from any Service or repair shop in my life, and that's a whole lot, as I'm a 64-year-old car nut, currently owning 3 vehicles and a motorcycle!

My cars are my prize possessions- especially my Mercedes!!! This is the bottom line, Gibbs did the work needed on my Mercedes perfectly, without any problem, without a single scratch. They made me comfortable through the whole process, and then shocked me with my final bill, which was hundreds less than what they had quoted me!!! I must explain, this was a fairly big job, as my air conditioner quit working, and this happened immediately when I picked it up from my last service at Mercedes of Tucson. Just as I stated earlier about my decision, that I would never take it back the Mercedes Dealership of Tucson. Anyway Gibbs had the opportunity to charge me more, for additional possible items needed with replacing my air conditioning compressor and other linked possible items. I was and am totally impressed with Gibbs Automotive!
I immediately gave them my Ram 4x4 to Service and repair several things needed. Again- they surpassed my expectations!

I have to also mention, Gibbs included a complete inspection of my vehicles, which showed, and stated current condition and needs, and also listed future service recommendations, and any other future possible problems. Their inspection was impressive and very nice to have!

Lastly, I want to say, everyone I met and or talked with at Gibbs, were so nice, uplifting, and felt sincere! That was just a nice topping on the cake- as many would say! As a result, I will continue to use Gibbs for any of my service and repair needs, for all my vehicles!
I'm an extremely satisfied customer, and I will always refer my friends to Gibbs! Excellent choice, I'm so glad I found!

05/07/18

Fantastic customer service. Great work performed. Friendly and courteous staff. Will definitely continue to use Gibbs Automotive for all my car repairs.

05/04/18

I was very happy with first experience at Gibbs and plan to bring my vehicle in next time service is

04/09/18

Excellent folks! Incredibly clear communication, fast work, super respectful. I recommend them to all of my f

04/18/18

By far, the best general automotive repair shop in the region. The office staff are very friendly and have experience/automotive knowledge when it comes to repairs, time, and admin work. The mechanics are highly skilled and can work on any auto from low to high end vehicles including high end imports. Will continue to let them service all of my vehicles. Say goodbye to Mercedes, Lexus, Jaguar, Volvo, BMW, Toyota, Honda, Chevy, Ford, Mazda, Chrysler, Dodge, service departments (others too) that charge excessive prices and low quality work and say Hello to Gibbs Automotive Repair. You will be highly satisfied and save money at the same time. Feeling blessed that I found this shop. The owner is a really down to earth good guy too!!! A unique and special shop. Go no where else!!!

Schedule an Appointment with
Gibb's Automotive Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (520) 263-8143(520) 263-8143

RepairPal Scorecard
94
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
98
Tools & Equipment
83
Customer Service
96
Customer Amenities
96

Gibb's Automotive Service was established back in 1974 and has been proudly serving Tucson and the surrounding area ever since. This RepairPal Certified shop features experienced and well-trained team who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “professional”, “honest”, “polite”, “knowledgeable”, and "helpful". A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Coffee
  • Early Bird Dropoff
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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Gibb's Automotive Service
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Need an appointment for today? Call the shop directly at (520) 263-8143(520) 263-8143
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