Close

Brown Automotive

(205) 928-8918
43 Verified Reviews
brownautoandfleet@gmail.com

HOURS
08:00
18:30
http://purl.org/goodrelations/v1#Monday
08:00
18:30
http://purl.org/goodrelations/v1#Tuesday
08:00
18:30
http://purl.org/goodrelations/v1#Wednesday
08:00
18:30
http://purl.org/goodrelations/v1#Thursday
08:00
18:30
http://purl.org/goodrelations/v1#Friday
08:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:30pm
S
8:00am to 12:00pm

ADDRESS

84 Cedar Ln
Ste 104
Trussville, AL 35173 USA

AUTO REPAIR EXPERIENCE

  • Brian Brown, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff

Brown Automotive Reviews

OVERALL RATING

43 Verified Reviews
5 stars
(30)
4 stars
(8)
3 stars
(0)
2 stars
(3)
1 star
(2)
by - Verified Customer November 07, 2017

A great shop. Well-managed and all the guys are young but mannerable, thorough, and courteous. They do good work, too!

by - Verified Customer October 02, 2017

I like Brian and Brown Automotive's work and prices seem to be fair, but getting someone to answer the phone or call you back is their downfall. My car Sat in their parking lot for four days bc no one called me back to tell me it was ready. An estimate took a week (estimate only, no work). I had to go by there after vehicle was there for two days, they knew what was wrong, but no prices at that point...that was a Wed, got the estimate the following Wed.
If they could get someone to answer the phone and give timely info and updates, I would continue using them, even recommend them, but not sure if I will again? It is frustrating to have car problems in the first place, but leaving me hanging just adds to my frustration.

by - Verified Customer September 25, 2017

I thought it was ridiculous and the situation left me wondering about their competence.

by - Verified Customer August 30, 2017

Brown Automotive did an outstanding job repairing my vehicle. Brian and his crew are knowledgeable and fixed my truck right the first time. I will definitely be using Brown Automotive in the future.

by - Verified Customer August 29, 2017

Excellent

by - Verified Customer October 20, 2016

We have used this company for many repairs service and work has been excellent.

by - Verified Customer October 18, 2016

Brian was timely, clean and thorough.

by - Verified Customer October 17, 2016

Friendly, knowledgeable, fair prices.

by - Verified Customer October 15, 2016

He was great.

by - Verified Customer October 14, 2016

They are very helpful, easy to get an appointment with, and are very accommodating.

by - Verified Customer October 11, 2016

He was very friendly and reassuring. Pricing was reasonable.

by - Verified Customer October 10, 2016

Very good.

by - Verified Customer October 09, 2016

It was excellent. They did what they said they were going to do. They gave me a decent price. It is a very nice company with nice people.

by October 07, 2016

Had my car in his shop 3 weeks.

by - Verified Customer October 05, 2016

He got me right in, determined the problem, and had it foxed before I finished lunch. It went great!

by - Verified Customer October 02, 2016

Excellent service.

by - Verified Customer September 30, 2016

Brian is very efficient, very friendly, and does a great job.

by - Verified Customer September 21, 2016

Quick service and friendly.

by - Verified Customer September 17, 2016

It was good. It was very quick. It was done right.

by September 16, 2016

Good clean job and professional shop.

by September 01, 2016

It took a little bit longer than expected to get my vehicle back.

by - Verified Customer August 31, 2016

Very, very good. Very professional and he takes care of people.

by - Verified Customer August 25, 2016

Very helpful and he is very good with working with women which are hard to find in the automotive industry.

by - Verified Customer August 21, 2016

Well, they did what I needed them do and in a timely manner. I was very satisfied.

by - Verified Customer August 19, 2016

Completely satisfied!

by - Verified Customer August 18, 2016

They did good service for me. Real good service. They got it done, got it back to me pretty quickly, and it was fixed.

by - Verified Customer August 14, 2016

Good work and good prices.

by - Verified Customer August 11, 2016

I had no issues. He repaired everything that I needed. He did what I asked him to do.

by - Verified Customer August 10, 2016

I called on a Friday afternoon, and he made time to look at my car. He fixed the problem quickly and his prices are always affordable and more than fair.

by - Verified Customer August 09, 2016

I was happy with the service and it was fixed in a timely manner.

by - Verified Customer August 08, 2016

Great work and staff was professional and friendly.

by - Verified Customer August 07, 2016

Good friendly service.

by - Verified Customer July 24, 2016

He did a good job. I was pleased with everything that he did. I would go back to them.

by - Verified Customer July 22, 2016

I know him. They were very personable. He does a good job.

by - Verified Customer July 14, 2016

He was extremely polite. The price was extremely reasonable. He went above and beyond to get me my car back in a timely manner.

by July 11, 2016

Great service.

by - Verified Customer July 01, 2016

Great service and great prices.

by - Verified Customer June 29, 2016

Excellent service.

by - Verified Customer June 26, 2016

Awesome service!

by - Verified Customer June 22, 2016

Extremely professional. The car was done in a timely manner. Didn't try to sell me parts I didn't need.

by - Verified Customer June 14, 2016

Brown Automotive is very reliable and dependable. I took them my vehicle and it was diagnosed and repaired in 2 days. Great service.

by - Verified Customer June 11, 2016

The work was very good. The timing was off a little bit on his commitment but he did a good job. I did have an issue with an area of work he did and he fixed it under warranty.

by - Verified Customer June 02, 2016

After having my auto air conditioner fixed, had to immediately return because it would cut off and not work. Waited 2 weeks then picked up the car. Stopped working again. Called 4 times without a return call. Have decided to take to another shop. The most unprofessional person I have ever dealt with.


RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
88
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
93

Brown Automotive has been serving the community of Trussville and the surrounding area since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "dependable”, “personable”, “Awesome”, “knowledgeable” and "professional". This location features a team of automotive professionals whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

AMENITIES

  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • TECH-NET

MESSAGE FROM THE SHOP

Brown Automotive is a full service repair facility. We offer service on both gasoline and diesel vehicles. We carry a full line of accessories. We carry all major brands of tires.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Brown Automotive