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Precision Automotive

RepairPal Certified Shop in The Dalles

Precision Automotive

217 Verified Reviews
(541) 576-8749
825 E 2nd St
The Dalles, OR 97058 USA
"Service was friendly, quick and accurate."
— Roland, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Dave Wallace, Owner
  • Established 1989
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 72 Years of Car Repair Experience
Precision Automotive Reviews
217 Ratings
Displaying 1 - 15 of 211reviews
Archie
04/11/19
Verified Customer
The only problem we encountered was having to wait an extra hour when the work could have been done on one of the 3 days before we returned with the rental car we had to rent for 4 days after the service was unexpectedly required on out trip.
Jack
04/08/19
Verified Customer
Great job. Looking forward to getting more work done to the Jeep!
Frank
04/04/19
Verified Customer
Very professional and knowledgeable.
John
04/04/19
Verified Customer
Precision Auto has been doing our repair work on all our vehicles for over 10 years. Always have done a great work.
Jim
03/28/19
Verified Customer
Nice people pro looking shop
Gene
03/14/19
Verified Customer
Our car quit on the freeway over 100 miles from home, so we called AAA. Needing to find a local repair shop, they referred us to Precision. Even though they were booked for the day, they made room for us so we wouldn t be stuck over the weekend. Henry and James treated us with above and beyond customer service while the mechanics made a difficult and accurate diagnosis. The repair was done professionally and we were on our way again. Thank you, Precision!
Josh
03/21/19
Verified Customer
Great team and I will definitely bring my vehicles here again, exclusively.
Candy
12/27/18
Verified Customer
They were very courteous and friendly! The repair was made quickly once the belt arrived! I found out my aunt and uncle and cousin highly recommend them!
Ashlie
12/06/18
Verified Customer
I was on my way to school for finals week when my car starting making a terrible noise. I stopped into Precision Automotive almost in tears because I was still 4 hours away from my destination and had to be there on time. The manager immediately got my car into the shop and found the solution. I am sooo thankful for him and the mechanics that worked on my car!! I made it just in time for finals!!
Nathan
12/20/18
Verified Customer
Wanted the power locks to work correctly, paid a lot of money and the locks still do not work properly
Robert
12/13/18
Verified Customer
Perfect!
Ann
12/13/18
Verified Customer
Courteous staff. Excellent service.
Cynthia
11/13/18
Verified Customer
Most was very good, except that the mechanic forgot to put one bolt back and we had clicking when steering. The car had to be brought back to remedy the problem.
Thomas
11/08/18
Verified Customer
Great experience
Zachary
11/12/18
Verified Customer
It was good.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
92
Customer Service
94
Customer Amenities
93
Precision Automotive was established back in 1989 and has been proudly serving The Dalles and the surrounding area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 18-month / 18,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “helpful”, “friendly”, “accommodating”, and "reliable". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Precision Auto is a team of trained and experienced technicians with the expertise to meet all of your auto service needs. We place our customer’s needs above all else. That’s what you’ll find when you visit the team at Precision Auto in The Dalles. Our experts go above and beyond in every service, and customer satisfaction is always guaranteed. We stand behind all of our repairs with an industry-leading warranty, and provide you worry-free auto service. Now that you’ve found an auto repair team that you can trust, you should hold on tight. Keep us in your back pocket for quick retrieval whenever you need a quality mechanic. We love meeting our customers’ repair needs and making sure their auto is well-taken care of. That’s why our customers keep coming back to us. Our repair facility is equipped to handle all automotive repair needs. Any questions or concerns that you have about your automobile can come straight to us.Feel free to ask us any questions you may have, our friendly team will always walk you through the answers. The highly-trained and knowledgeable technicians at Precision Auto will show off their automotive expertise before they even touch your vehicle. Our customers are loyal and we’ve built that trust by adhering to the highest standards in customer service and auto service efficiency. Our years of experience have equipped us to handle any repair problem you bring our way. Schedule an appointment today! At Precision Auto, we establish new relationships and maintain old ones by continually exceeding our customers’ expectations. We look forward to meeting you, and serving all your auto service needs.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • Bosch Service Network
  • NAPA
  • iATN
Map
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What verified customers have to say about Precision Automotive
Would recommend to a friend
96%
Car was ready when promised
93%
Did not feel sales pressure
99%
Car was fixed correctly the first time
91%
Customer was treated respectfully
98%
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