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Precision Automotive

(541) 236-9135
159 Verified Reviews
dave@precisionautotd.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed

ADDRESS

825 E 2nd St
The Dalles, OR 97058 USA

AUTO REPAIR EXPERIENCE

  • Dave Wallace, Owner
  • Established 1989
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 72 Years of Car Repair Experience

Precision Automotive Reviews

OVERALL RATING

159 Verified Reviews
5 stars
(106)
4 stars
(38)
3 stars
(8)
2 stars
(3)
1 star
(4)
by - Verified Customer November 15, 2017

Great experience, felt very comfortable and well taken care of. Very happy to find a shop I can trust locally. Will certainly be back.

by - Verified Customer November 15, 2017

Great job

by - Verified Customer November 09, 2017

I was very thankful I got my car in the same day I called. Everyone was helpful and friendly- I wish I lived closer so I could come here every time!

by - Verified Customer November 02, 2017

I will recommend this team to anyone needing professional, courteous and fair automotive work performed.

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by - Verified Customer October 30, 2017

Vehicle is still not complete. My speedometer is wrong after transmission replacement and they have not called back to fix the issue.

by - Verified Customer October 24, 2017

Job well done.

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by - Verified Customer October 24, 2017

Knowledgable about how to handle codes,

by - Verified Customer October 01, 2017

Awesome Job!

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by - Verified Customer September 26, 2017

It was fabulous! They were quick, more than fair, very nice. It was the best I have ever experienced at an auto shop!

by - Verified Customer September 21, 2017

Precision Auto seems to be a really good repair shop and I intend to call on them the next time I need help with my car.

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by - Verified Customer September 18, 2017

They listened to my observations, clearly stated what was needed, and estimate of how much it would cost. Explained work when completed, within quote.

by - Verified Customer September 17, 2017

I have nothing but praise for this shop. The staff was courteous and prompt. The mechanics were thorough and very professional. My car is running great! I highly recommend this shop to anyone!

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by - Verified Customer September 14, 2017

Very satisfied people at shop very nice to work with

by - Verified Customer September 11, 2017

I was impressed with the price and how nice the employees were.

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by - Verified Customer September 10, 2017

Appreciate the professionalism and getting my car back sooner than expected.

by - Verified Customer September 05, 2017

I have always been happy with Precision's work.

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by - Verified Customer August 30, 2017

Extremely satisfied.Problem checked out competently and resolved.
All staff courteous and knowledgeable.Repair pricing fair because I am confident there will not be repeat visits on the same issue.Done right the first time.
Thank you.

by - Verified Customer August 29, 2017

First time. We only live in the area during the summer.

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by - Verified Customer August 29, 2017

Did good.

by - Verified Customer August 21, 2017

Very good experience on a very busy after eclipse day.

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by - Verified Customer August 15, 2017

Precision always does great work!

by - Verified Customer August 10, 2017

The repair job was expertly done but I thought they charged too much. I would have liked to have seen the parts bill. I feel like I was over charged for both parts and labor. They also messed with my clock on the dash... and it's kind of hard to set. (and no, they didn't have to disconnect the battery so that isn't the reason my clock was messed up).

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by - Verified Customer August 07, 2017

Replaced fuel pump. It promptly failed. Within 24 hours new pump was installed and Precision staff followed up 'just in case'! They are awesome!!!

by - Verified Customer August 02, 2017

I love Precision Auto. Dave is very responsive, honest, and courteous and helpful.

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by - Verified Customer August 01, 2017

Precision has the equipment to diagnose the problem and work on my Hyundai, without having to wait several days, and they seem genuinely interested in helping find the problem. I appreciate that.

by - Verified Customer July 25, 2017

Fantastic Service and Quality!

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by - Verified Customer July 24, 2017

This shop really performed great, they got. me right in on short notice, recharged my air conditioner on a 100+ degree day when I really needed it. Great people, trustworthy

by - Verified Customer July 20, 2017

I had to call to see if car was available. Also picked up in giant pick up. I could barely climb in.

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by - Verified Customer July 17, 2017

Great diagnostics, found an problems that I had given up on explaining. Work took longer and had to return. Even after 2nd visit now have a leak that wasn't there before.

by - Verified Customer July 13, 2017

Very professional.

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by - Verified Customer July 12, 2017

I took advantage of the service you guys provide to MCMC employees for oil changes. You came and picked up my car while I was working, changed the oil, etc, and returned it far before my work day was done. What a great service this is! Saves me a lot of hassle on the weekends! Thank you!

by - Verified Customer July 09, 2017

We were traveling and our AC quit working. It was late afternoon and they still fit us in their busy schedule and got us back on the road. We were impressed with their professionalism and the way they treated all customers as we were in the waiting room.

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by - Verified Customer July 06, 2017

Friendly and helpful

by - Verified Customer June 14, 2017

Straight answers to questions, work done as required, not to generate more income. Will definitely come back.

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by - Verified Customer June 12, 2017

Great shop/service/response/help to educate on how the car works, etc.
Great place! Thanks Rick

by - Verified Customer June 11, 2017

They got my car fixed quickly and got me back on the road to make it home to Portland before I had work that day.

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by - Verified Customer June 01, 2017

People were courteous, punctual and it appears to be fixed correctly the first time.
A very comfortable experience.

by - Verified Customer May 31, 2017

It is a good shop.

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by - Verified Customer May 25, 2017

we are from out of town and Dave and his crew were outstanding

by - Verified Customer May 24, 2017

PA did a great job. They found and fixed the problem the same day. The part had to come from 90 miles away and they still got it done same day.

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by - Verified Customer May 21, 2017

Great

by - Verified Customer May 18, 2017

Have been going to precision auto for years and Dave and his staff did a great job of diagnosing and repairing my vehicle.

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by - Verified Customer May 16, 2017

We brought a vehicle in for a pre-purchase and were pleased with the service enough that we recommended the vehicle's owner to bring it to the shop for further diagnosis on some issues that needed addressing.

by - Verified Customer May 07, 2017

A pleasurable customer service experience with an honest company!

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by - Verified Customer May 07, 2017

Great service all around.

by - Verified Customer April 10, 2017

This shop always goes above & beyond. Awesome job to the entire staff!!!

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by - Verified Customer April 09, 2017

Thank you for offering trustworthy service.

by - Verified Customer April 05, 2017

Job well done

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by - Verified Customer April 04, 2017

Our car was towed in and was repaired within hours. This was not the first time they have done repairs when it was an emergency. We can always depend on this shop.

by - Verified Customer April 02, 2017

Went in for battery charging issue. Was sold alternator and a week later the same issue. Was originally told this was a power draw issue, then later told it was just the battery. Now I feel we wasted money on the alternator when it could have been just the battery for a quarter of the price. Also not guaranteed this is the fix.

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by - Verified Customer March 30, 2017

Took awhile, but great advice!

by - Verified Customer March 30, 2017

Good job

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by - Verified Customer March 13, 2017

I needed my truck fixed by the next day. They fit me into their schedule and finished it very quickly and well.

by - Verified Customer March 12, 2017

I was traveling through and needed immediate attention and got it. Staff were helpful and friendly and made special efforts to get me back on the road.

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by - Verified Customer February 21, 2017

Professional, quality service in a timely manner.

by - Verified Customer February 19, 2017

Excellent customer service and my car was ready before promised!

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by - Verified Customer February 12, 2017

Always friendly and courteous.

by - Verified Customer February 06, 2017

great..

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by - Verified Customer January 29, 2017

Quality work, knowledgeable employees. I wil always return here for car repairs

by - Verified Customer January 23, 2017

Very happy with the service.

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by - Verified Customer January 23, 2017

Honest. Saves customer money when possible.

by - Verified Customer January 15, 2017

I would definitely use their services again.

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by - Verified Customer January 12, 2017

Quick and fast!

by - Verified Customer January 08, 2017

Weather was extremely cold and hazardous driving. I just needed a new battery but they checked the electrical system to rule out other problems. Service was fast and much appreciated as I live in another town and travel 40 miles each way to work. Thank you for assuring safe travel.

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by - Verified Customer January 04, 2017

Great.

by - Verified Customer December 27, 2016

My wife and I broke down on the side of the road driving back to Washington after Christmas. We got towed to precision automotive and got there after hours. We were greeted with a handshake and were told our car would be taken care of first thing in the morning to get us back on the road. That is exactly what happened and my wife and I were back on the road by noon the following day! Great work and great service!

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by - Verified Customer December 26, 2016

The service was exactly as he promised. Prompt, thorough, top quality and reasonably priced.

by - Verified Customer December 26, 2016

Mechanics also alerted me to a tire problem I had not noticed, in time for me to avoid a flat.

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by - Verified Customer December 26, 2016

Friendly and fast.

by - Verified Customer December 11, 2016

Very timely and courteous.

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by - Verified Customer December 06, 2016

The guys got right to the repairs, it was ready quickly, and came in under the estimate. I was really happy with the work.

by - Verified Customer December 04, 2016

Your staff is FABULOUS!!!!!!

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by - Verified Customer December 01, 2016

Very Professional and courteous.

by - Verified Customer November 29, 2016

Work was performed on time and as requested.

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by - Verified Customer November 21, 2016

Everything went well very professional. I did have to tighten the battery cables when I returned home a couple days later. Nothing extreme they were just a little loose.

by - Verified Customer November 13, 2016

My truck broke down on I-84 and I took it to precision for repairs. They figured out what was needed, ordered parts, fixed it and the next day I was on the road. Good service, reasonable prices.

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by - Verified Customer November 03, 2016

Customer service is outstanding!

by - Verified Customer October 27, 2016

Honest and on time.

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by - Verified Customer October 25, 2016

Good job, friendly and professional staff. Thanks!

by - Verified Customer September 29, 2016

They are very dependable and helpful. They communicate well.

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by - Verified Customer September 28, 2016

Got the requested repairs in a timely manner.

by September 22, 2016

All good.

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by - Verified Customer September 22, 2016

The staff were very friendly and helped me when my clutch went out on the highway.

by - Verified Customer September 12, 2016

Great service paid less than was quoted.

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by - Verified Customer September 08, 2016

Very cordial, professional.

by - Verified Customer July 06, 2016

I was considering purchase of a vehicle from a local dealership and employed Precision to perform a mechanic's evaluation.

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by July 06, 2016

Totally disappointed

by - Verified Customer July 04, 2016

Friendly, responsive, efficient and skilled service.

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by - Verified Customer June 26, 2016

I was on a road trip and they got me in quickly to make the repair. Really appreciated it.

by - Verified Customer June 26, 2016

More expensive than dealerships

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by - Verified Customer June 21, 2016

Great customer service, great repair shop

by June 19, 2016

My car broke down outside of my hometown and the staff did a great job getting it repaired so I could get home that same day.

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by - Verified Customer June 06, 2016

Rick takes great care with the vehicle and the folks at the shop went above any beyond with my regular maintenance check up. They even washed the car for me.

by - Verified Customer June 05, 2016

Prompt, friendly service.

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by - Verified Customer May 30, 2016

Quick, honest service. Great communication. No surprises. All work done as expected.

by - Verified Customer May 24, 2016

Extremely courteous, thorough, understanding about situation.

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by - Verified Customer May 15, 2016

Very easy in and out. Quickly done. Priced right.

by - Verified Customer May 15, 2016

I needed some desperate repairs on my Jeep Wrangler. The staff was helpful and very quick to get us in. The repairs were done and when some follow up warranty work was needed it, it was done quickly and efficiently.

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by - Verified Customer May 11, 2016

They were very helpful, we were from out of town and they did their best to get us back on the road.

by - Verified Customer May 11, 2016

I broke down while passing through town in my 2007 Volvo. My 1-800 Volvo roadside assistance wanted to tow me to a dealer in Portland for $560. I hung up and called my insurance company. They suggested Precision and luckily, they were around the corner. The got me in right away even though it was late in the afternoon. They diagnosed the problem and got parts ordered within 1/2 and hour. The repair was done by noon the following day and I was on my way. Couldn't be happier.

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by - Verified Customer May 01, 2016

Good, reliable repair work done in a professional, timely manner with a guarantee on work performed - you can't beat that!

by - Verified Customer May 01, 2016

The personnel are very knowledgeable and efficient. Pricing seems to be very fair and competitive with other vendors in town. Service is prompt and reliable.

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by - Verified Customer April 28, 2016

The service was excellent - got me in on short notice and did exactly what they said. I'll definitely be back.

by - Verified Customer April 27, 2016

Customer service was great and we were amazed at how quickly our van was diagnosed and repaired! Will definitely be back for future service!

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by - Verified Customer April 24, 2016

Precision did a tune up and changed the calipers on my 74 vette. As always they did a great job, always letting me know ahead of time what the cost would be.

by April 03, 2016

They got me back in the road but I found that I got charged for a job not top notch.

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by March 31, 2016

Quick and accurate service!

by - Verified Customer March 30, 2016

They are up front about cost, can provide a car, are friendly and guarantee the work.

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by - Verified Customer March 28, 2016

People there were very informative and helpful. Great customer service.

by - Verified Customer March 14, 2016

They work well on all types of cars.

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by - Verified Customer March 14, 2016

I am having to pay for another service bill when I was told it was fixed the last time I brought it in. (tail, brake lights)

by - Verified Customer March 03, 2016

Rick is amazing! He listens to my problem, accommodating and pleasant with EVERY encounter.

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by - Verified Customer March 02, 2016

PA staff was extremely friendly and accommodating. They got my car in on short notice and the car was returned the same day.

by - Verified Customer February 28, 2016

They are always prompt and honest.

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by - Verified Customer February 23, 2016

All personnel were very helpful in explaining what was going on with my car and fixing the problem.

by - Verified Customer February 23, 2016

Friendly, helpful staff. They find the problem, give me a reasonable estimate, and get the work done quickly. The shop is clean, easy to access and modern.

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by - Verified Customer February 22, 2016

Precision has gone beyond the level of service offered by regional competitors, accommodating personal needs to make my experience less stressful. Precision also went out of its way to accommodate the needs of my son related to two costly mishaps that occurred.

by - Verified Customer February 21, 2016

Spectacular service - employees are all very helpful and assisted me with every issue.

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by - Verified Customer February 21, 2016

Fast, friendly service.

by - Verified Customer February 17, 2016

I have been a customer from a long time ago, I was pleased then and more so now.

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by - Verified Customer February 16, 2016

Fast and good service.

by - Verified Customer February 14, 2016

PRECISION HAS WORKED ON MY CARS FOR YEARS AND i HAVE HAD NO COMPLAINTS AND HAVE RECOMMENDED TO FRIENDS AND FAMILY.

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by - Verified Customer February 14, 2016

Service was done as expected, pleasantly, and professionally.

by - Verified Customer February 10, 2016

TOP NOTCH SHOP, CLEAN, COURTEOUS, PROFESSIONAL, ACCURATE QUOTES, TIMELY AND GOOD WORKMANSHIP.

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by - Verified Customer February 07, 2016

I enjoy doing business with you. you were fast, prompt, pleasant, and very helpful.

by - Verified Customer January 25, 2016

Everything required by the service schedule was performed well and within the time frame they gave me.

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by January 24, 2016

Very easy to work with. Work completed as and when promised.

by - Verified Customer October 14, 2015

They completely went over my car and check for every possible thing that could go wrong and didn't find anything.

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by - Verified Customer October 08, 2015

The man I interacted with, Rick, was highly compassionate toward my situation. He had a loaner car available and waiting. He also stayed open past business hours to accommodate my needs.

by - Verified Customer September 13, 2015

Good work.

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by - Verified Customer August 24, 2015

They had my car and had it done in a timely manner. they quoted me a price and that's what they charged. i would have work done there again!!

by - Verified Customer August 19, 2015

Service was friendly, quick and accurate.

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by - Verified Customer August 10, 2015

They were super accommodating to us. We were traveling through town, and they helped us out. They even suggested a hotel and a restaurant and gave us rides to/from the hotel. They did an excellent job at diagnosing the problem and had us on our way the following morning.

by - Verified Customer August 06, 2015

They worked me into the schedule and were very accommodating.

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by August 06, 2015

The service was good.

by - Verified Customer June 28, 2015

Good quick service.

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by - Verified Customer June 03, 2015

I was told I needed a new radiator. After I bought and installed one I found that it was not the radiator at all but the compression head. I had the vehicle repaired elsewhere since I knew Precision would be to expensive.

by - Verified Customer January 22, 2015

Good service, accurate diagnosis, timely repairs and flexible to our schedule.

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by - Verified Customer December 15, 2014

The service was great.

by November 24, 2014

I got an appointment when I needed it, the work was done well and quickly, employees are friendly and helpful.

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by - Verified Customer November 19, 2014

Always excellent customer service. Quality work!!

by - Verified Customer September 17, 2014

Precision Auto has always been honest and fairly priced. My father recommended them to me. They always do good work.

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by - Verified Customer June 01, 2014

We have been going to Precision Automotive for 20+ years and have had great luck fixing our vehicles at a fair price.

by March 25, 2014

They have provided us with great service in a timely manner, and we have recommended them in the past.

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by - Verified Customer March 12, 2014

They have serviced my truck since it was new with no issues.

by - Verified Customer January 21, 2014

Cost effective and friendly, reliable service.

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by - Verified Customer January 19, 2014

I have had really good experiences with staff, my family also had good experiences with them... The work has been done in a timely manner.

by January 06, 2014

They do good work and the staff is very friendly and helpful.

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by - Verified Customer December 22, 2013

I have had great service from them for many years!

by - Verified Customer December 01, 2013

They are always helpful, explain what needs to be done, and are friendly.

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by - Verified Customer November 20, 2013

They are thorough and explain in detail work needed and why.

by - Verified Customer November 03, 2013

The service we receive is always quality.

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by - Verified Customer October 30, 2013

Good service by good people.

by - Verified Customer October 30, 2013

I have had some complicated work done. They are also able to work on my car, a Volvo.

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by - Verified Customer October 27, 2013

We have had worked done there a few times, it has been useful, well organized, good explanations and done in a timely fashion.

4 verified customers did not leave comments but provided these ratings:
by Marsha
by Nathan
by Jay
by Linda

RepairPal Scorecard
93
OVERALL QUALITY SCORE

18
month
Nationwide
warranty
18
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Precision Automotive was established back in 1989 and has been proudly serving The Dalles and the surrounding area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 18-month / 18,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “helpful”, “friendly”, “accommodating”, and "reliable". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • ASA
  • ASE Blue Seal
  • Bosch Service Network
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Precision Auto is a team of trained and experienced technicians with the expertise to meet all of your auto service needs. We place our customer’s needs above all else. That’s what you’ll find when you visit the team at Precision Auto in The Dalles. Our experts go above and beyond in every service, and customer satisfaction is always guaranteed. We stand behind all of our repairs with an industry-leading warranty, and provide you worry-free auto service. Now that you’ve found an auto repair team that you can trust, you should hold on tight. Keep us in your back pocket for quick retrieval whenever you need a quality mechanic. We love meeting our customers’ repair needs and making sure their auto is well-taken care of. That’s why our customers keep coming back to us.

Our repair facility is equipped to handle all automotive repair needs. Any questions or concerns that you have about your automobile can come straight to us.Feel free to ask us any questions you may have, our friendly team will always walk you through the answers. The highly-trained and knowledgeable technicians at Precision Auto will show off their automotive expertise before they even touch your vehicle. Our customers are loyal and we’ve built that trust by adhering to the highest standards in customer service and auto service efficiency. Our years of experience have equipped us to handle any repair problem you bring our way. Schedule an appointment today! At Precision Auto, we establish new relationships and maintain old ones by continually exceeding our customers’ expectations. We look forward to meeting you, and serving all your auto service needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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