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Precision Automotive

RepairPal Certified Shop
Precision Automotive
180 Verified Reviews
Precision Automotive
180 Verified Reviews
(541) 236-9135
825 E 2nd St
The Dalles, OR 97058 USA
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Dave Wallace, Owner
  • Established 1989
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 72 Years of Car Repair Experience

Precision Automotive Reviews
(175 Ratings)
5
(119)
4
(40)
3
(7)
2
(5)
1
(4)
Displaying 1 - 5 of 175 reviews
06/15/18

I cannot express how grateful I am for the consideration and efficient work that was done when I came in under unexpected and dire circumstances while traveling with my son. James Carlson, especially, and everyone at the shop were extremely helpful. I will be singing their praises on Yelp, Angie's list etc.

06/15/18

Just an oil change. A bit pricey but I trust a full inspection was performed. I appreciated being fit in on short notice and having my car held for me a couple days until I could retrieve it.

06/13/18

Friendly, really good at listening to understand the issue and circumstances, and they do excellent work!

05/21/18

Precision Automotive always meets or exceeds my expectations.

05/04/18

First off, I want to point out the things that Precision did right: Dave was very understanding about my situation when we went in to talk to him. I am a broke millennial and the repair I needed done came out of the blue (car had been working perfectly normal up until the day it stopped working). He towed my car for free from my house to the shop and shopped around for a decently priced used transmission to replace mine, which I really appreciated. However, it took them 2 days to pick up the car to even get it in the shop to look at it, after he had told me he'd probably be able to pick it up the same afternoon we had talked to him about it. (I work in Hood River and live in The Dalles, so I really needed my car ASAP in order to get to back and forth to work). Then he told me it would be ready by Tuesday or Wednesday of the following week. However, each time I called or stopped by it was 'almost ready, should be done by the end of the day'. (For about three days straight). Finally they told me the car was finished, but that there was a part they still needed to replace, so I would have to bring it back in. No big deal, things happen, I wasn't that upset about it. So, the following week they gave me a call and told me the part they had been waiting for was there. I asked the receptionist over the phone how long it would take and he told me it would only take a couple of hours and that if I brought it in mid morning I would have it done by the end of the day. I dropped the car off at about 11:30 and confirmed one more time while I was there that it would only take a couple of hours and it would be done by 4pm, because I had plans at 4:30 and needed the car back. He told me it would for sure be done by then. I arrived to pick the car up at 4:15, and he had completely forgotten about me, saying he would 'go take care of it now'. I was very frustrated because not only was this the exact experience I had had last week when they kept telling me it was 'almost done', but I also now was stranded at the mechanics with somewhere I needed to be! Thankfully the woman at the desk (I cannot remember her name, I'm so sorry, I really wanted to give her a shout out! She was awesome!) jumped right in and solved the issue, giving me a loaner car and telling me they'd get the car done by the end of the day and would leave the keys so I could pick it up after business hours. So, in short, I may do business with them again, they were fair in price and I didn't feel like they tried to sell me anything extra or were dishonest about the work they'd done, but I DEFINITELY will not use them if I need my car back anytime soon.

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Precision Automotive
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Please provide date and time
Need an appointment for today? Call the shop directly at (541) 236-9135(541) 236-9135

RepairPal Scorecard
94
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
94
Tools & Equipment
92
Customer Service
94
Customer Amenities
93

Precision Automotive was established back in 1989 and has been proudly serving The Dalles and the surrounding area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 18-month / 18,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “helpful”, “friendly”, “accommodating”, and "reliable". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details
Message From the Shop

Precision Auto is a team of trained and experienced technicians with the expertise to meet all of your auto service needs. We place our customer’s needs above all else. That’s what you’ll find when you visit the team at Precision Auto in The Dalles. Our experts go above and beyond in every service, and customer satisfaction is always guaranteed. We stand behind all of our repairs with an industry-leading warranty, and provide you worry-free auto service. Now that you’ve found an auto repair team that you can trust, you should hold on tight. Keep us in your back pocket for quick retrieval whenever you need a quality mechanic. We love meeting our customers’ repair needs and making sure their auto is well-taken care of. That’s why our customers keep coming back to us.

Our repair facility is equipped to handle all automotive repair needs. Any questions or concerns that you have about your automobile can come straight to us.Feel free to ask us any questions you may have, our friendly team will always walk you through the answers. The highly-trained and knowledgeable technicians at Precision Auto will show off their automotive expertise before they even touch your vehicle. Our customers are loyal and we’ve built that trust by adhering to the highest standards in customer service and auto service efficiency. Our years of experience have equipped us to handle any repair problem you bring our way. Schedule an appointment today! At Precision Auto, we establish new relationships and maintain old ones by continually exceeding our customers’ expectations. We look forward to meeting you, and serving all your auto service needs.

Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • ASE Blue Seal
  • Bosch Service Network
  • NAPA
  • iATN

Map
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Schedule an Appointment with
Precision Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (541) 236-9135(541) 236-9135
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