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Christian Brothers Automotive - Westchase

RepairPal Certified Shop in Tampa

Christian Brothers Automotive - Westchase

268 Verified Reviews
(813) 358-5722
12949 Race Track Rd
Tampa, FL 33626 USA
"Fast, friendly and effective."
— Len, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Justin Vinson, Manager
  • Established 2012
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 100 Years of Car Repair Experience
Christian Brothers Automotive - Westchase Reviews
268 Ratings
Displaying 1 - 15 of 261reviews
Stephanie
05/28/19
Verified Customer
Very professional staff. Justin was very helpful. He explained all of the issues with my car and helped me prioritize them. He explained which one is critical. Excellent customer service.
Joshua
05/21/19
Verified Customer
Did a great job. Completed the work sooner than expected. Excellent communication and follow up to ensure everything was good. Prices are a little higher than most but may be worth the cost to get it done right the first time.
Brian
05/23/19
Verified Customer
Very friendly staff. Great service, no hidden fees or unexpected additional costs or parts needed. They even replaced my serpentine belt free of charge! Very satisfied!
Corinne
05/15/19
Verified Customer
It is such a blessing to have a safe place to go when I need anything for my vehicle! The team has always been honest and fair. Grateful for the team at Christian Brothers!
Ron
05/05/19
Verified Customer
I previously have posted glowing reviews regarding this location. However, this time, I was extremely disappointed. I was told that a brake line cap was apparently missing and that a new one would need to be ordered and purchased, and that I should not operate the vehicle until the cap was replaced. This was odd because there was never any reason for the brake line cap to come off. After I picked up the vehicle and looked in the engine for one minute, I located the brake line cap sitting within the engine and simply put it back on. The last time my oil was changed was at this location and I suspect the brake line fluid was checked at that time and the cap was not placed back on. Now, I need to do a brake fluid flush apparently because moisture or air could have gotten into the brake line since the cap was left on. Thankfully, I located the cap within the engine so I was able to cancel the order for a new cap. It was just disappointing.
Lito
05/02/19
Verified Customer
Very professional.
Lora
05/02/19
Verified Customer
Justin walked through a huge rainstorm to get me my car key back next door on time. Everyone was friendly and did a good job with my car.
Jaimes
05/02/19
Verified Customer
Quite satisfied.
Kamil
05/08/19
Verified Customer
Top notch experience again and again
Susan
05/06/19
Verified Customer
Very nice
Amit
05/05/19
Verified Customer
I had to get my car towed to the Honda dealer to get a loose wire fixed between the battery and starter. Christian brothers could not fix it correctly as they promised. The car started only that day and next and then had to be towed. It was a simple fix that was done incorrectly which caused a lot of issues for me.
Kim
04/23/19
Verified Customer
Happy to now have a great car service place to bring my vehicle. I won't be going anywhere else. Great service all around!
John
04/25/19
Verified Customer
Was great!!
Carol
04/17/19
Verified Customer
Excellent
Stanley
04/18/19
Verified Customer
Always honest and reliable
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
89
Customer Amenities
95
The Race Track Road location of Christian Brothers Automotive has been serving the local community since 2012. This RepairPal Certified shop features a very experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All of this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “knowledgeable”, and “courteous”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available.
Details
Message From the Shop
LOVE YOUR NEIGHBOR AS YOURSELF —MATTHEW 22:39 Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible. Our Guiding Idea: Love Your Neighbor as Yourself No passage sums up our approach to customer service better than this one: “Love your neighbor as yourself.” Even after more than 34 years of business in 22 states, this simple idea continues to guide our policies and practices. We don’t just care about providing our clients with exemplary auto service once, we want to invest in the health of their vehicles and remain their auto service partner for many years to come. That’s why we still approach auto repair work with transparency, integrity, and compassion. What Our Customers Say about Us How has this commitment to above-and-beyond service been received by our customers? We survey our customer base regularly to see how we’re doing and where we can improve. Here are the average customer service ratings for all our locations: 91% of customers said it was easy to schedule an appointment 98% said they were greeted in a prompt and friendly manner 95% said they were satisfied with the explanation of services 96% said the services were performed to their satisfaction 96% said the services were performed in a timely manner 96% were happy with the quality of the work performed 99% said the facility was clean 96% were happy with the experience 98% said they would return 97% said they would recommend the facility to a friend Want to learn more about the incredible service and accommodations behind these ratings? Find out more about our company’s history and leadership, our Nice difference.® warranty, our community involvement, and our car tips. Call to learn more!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Question Answered by Christian Brothers Automotive - Westchase
Where In My 2006 Ls 430 Do I Replace The Navigation Dvd? on 2006 Lexus LS430
THE DVD UPDATE IS IN THE NAVIGATION. IT WILL PROMPT YOU TO EJECT NAVIGATION DVD AND REPLACE WITH NEW. IF YOU HAVE ANY PLEASE DO NOT HESITATE TO GIVE US A CALL.
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What verified customers have to say about Christian Brothers Automotive - Westchase
Would recommend to a friend
95%
Car was ready when promised
95%
Did not feel sales pressure
96%
Car was fixed correctly the first time
95%
Customer was treated respectfully
99%
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