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Southend Auto Care

RepairPal Certified Shop in Tacoma

Southend Auto Care

30 Verified Reviews
(253) 733-1656
8318 Pacific Hwy E
Tacoma, WA 98422 USA
"Service is excellent. I dropped my car off and they shuttled me to my work place. Later, my car needed more work than expected and Southend Auto picked me up from work and provided a loaner car for the night."
— Kile, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Mark Hanson, Owner
  • Established 1987
  • 3 Auto Repair Mechanics on Staff
  • 66 Years of Car Repair Experience
Southend Auto Care Reviews
30 Ratings
Displaying 1 - 15 of 24reviews
Lynn
12/11/13
Verified Customer
Excellent service, fair price, transportation home and back.
Kile
12/09/13
Verified Customer
Service is excellent. I dropped my car off and they shuttled me to my work place. Later, my car needed more work than expected and Southend Auto picked me up from work and provided a loaner car for the night.
Tommy
12/05/13
Verified Customer
The shop does solid work, explains what they recommend, and has proven to be honest in their findings.
Shelley
12/01/13
Verified Customer
Great service.
Joe
11/26/13
Verified Customer
Work and customer service has always been good.
Jon
11/21/13
Verified Customer
They always do friendly reliable service.
Diane
11/21/13
Verified Customer
Prompt, quality, competent work. Polite, knowledgable owner and service writers.
Maggie
11/20/13
Verified Customer
They provide excellent service at a fair price.
Jean
11/18/13
Verified Customer
We've gone to Southend for some years now, we can trust both their recommendations of what needs to be done and the level of service we'll receive for both of our vehicles.
Brad
11/07/13
Verified Customer
Work has ALWAYS been done well with no issues after repairs have been completed.
Deanna
11/07/13
Verified Customer
They have always done a great job for us.
Jina
11/07/13
Verified Customer
Good people and excellent service.
Victoria
10/21/13
Verified Customer
I've been taking my car for repairs to them since the '90's and I've been happy with their service.
Boyce
10/21/13
Verified Customer
Southend does good work,
John
10/16/13
Verified Customer
I had an emergency and they were able to service my truck on short notice. They fixed it and at a reasonable price. Whereas the Ford dealer charged me twice as much, performed an unnecessary repair, and didn't actually fix the problem I brought to them.
Schedule an Appointment with Southend Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (253) 733-1656
Need an appointment for today? Call the shop directly at (253) 733-1656
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
Southend Auto Care has been providing the communities of Federal Way, Auburn, and Tacoma with great customer service and quality auto repair since 1987. Mark Hanson, the owner, has assembled a group of very experienced professionals to help ensure your vehicle is fixed right the first time. This commitment shows in the unbiased verified customer reviews we gathered. Customers were consistently happy with the quality of repairs and customer service they received. This RepairPal Certified shop takes the time to attend the ongoing training necessary to stay current and ready to handle most repairs that come through their door. These repairs range from complex check engine light diagnosis to wheel alignment. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service and loaner vehicles (per availability), early bird drop off, and a clean comfortable waiting area with wireless internet are available.
Details
Message From the Shop
At Southend Auto Care, we feel that the most important asset of our business is our employees and their ability to satisfy our customers’ automotive service and repair needs. We work hard to provide an enjoyable working environment and want their number one focus to be on fixing our customers’ vehicles, taking the time that is needed to do the job right, the first time. Making your auto ownership and service needs as simple and painless as possible is our goal. Southend Auto Care was started in 1987 by the present owner, Mark Hanson. It has since grown to employ several very qualified and great people. We are AAA approved & employ ASE technicians, repairing & maintaining most all areas of vehicles, domestic & Asian.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • iATN
Map
Get Directions to Southend Auto Care
Schedule an Appointment with Southend Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (253) 733-1656
Need an appointment for today? Call the shop directly at (253) 733-1656
Get an estimate and never overpay again
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