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Hillman Family Automotive

RepairPal Certified Shop in Sylva

Hillman Family Automotive

26 Verified Reviews
(828) 475-8948
628 Skyland Dr
Sylva, NC 28779 USA
"I have had my car repaired at Hillman's for the past two years. I enjoy taking my car there. They give me rides home. They are friendly. They are a wonderful family."
— Cherie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Benjamin Hillman, Manager
  • Established 2015
  • 2 Auto Repair Mechanics on Staff
  • 20 Years of Car Repair Experience
Hillman Family Automotive Reviews
26 Ratings
Displaying 1 - 15 of 26reviews
Stephen
05/03/18
Verified Customer
Very dependable services
Karin
07/27/18
Verified Customer
Dependable, trustworthy and a place where you don't have to worry about getting ripped off. A place where you would send your friends to go without them getting ripped off or getting bad information.
Teresa
07/16/18
Verified Customer
They were very friendly, explained things very well and the work was done well and fast.
Cherie
05/23/18
Verified Customer
I have had my car repaired at Hillman's for the past two years. I enjoy taking my car there. They give me rides home. They are friendly. They are a wonderful family.
Charles
06/21/18
Verified Customer
They were very professional. They were upfront about the problems I had with my vehicle. They didn't try to sell me anything I didn't need. They told me everything up front before they did anything to my vehicle. It was a very great experience. I would definitely use them again.
Josh
07/31/18
Verified Customer
It was good. Attention to detail. Worked with my specific needs.
Tyler
06/15/18
Verified Customer
They did a good job. They fixed my car like they said they would.
Troi
06/18/18
Verified Customer
The men that work there were very sweet.
Billy
06/27/18
Verified Customer
I think they are fantastic and a good Christian family. They are hard working and they are fair and I would recommend them 100%.
Colin
08/27/18
Verified Customer
They serviced about all the cars that I have and one of my cars I bought from them. They do a great job with servicing it and I'm actually gonna be taking it to them to replace the air conditioning. The replacement is covered over warranty from when I bought it over a year ago. They are fixing it for free. I'm dropping the van off for them to fix it. We need a car to get around in the meantime and they are giving us a loaner car. No other repair shop does that. Ben Hillman is the nicest guy on the face of the planet.
Yana
08/24/18
Verified Customer
They are very friendly and they took care of my car. They are also very trustworthy.
Bryan
05/11/18
Verified Customer
I was very happy with the work they do.
Suzette
06/08/18
Verified Customer
They are okay but there is a lot of things they cannot fix. They need to be able to fix more things on a car.
Haboubacar
08/01/18
Verified Customer
I got my car from them. They were really helpful of course and worked around my schedule. They are very easy to contact, fair pricing and will work with anybody even if they are short staffed they will work hard.
George
07/11/18
Verified Customer
They were diligent in finding the problem. I appreciated it. I found a sense of honesty in their work. They solved the problem.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
92
Customer Service
94
Customer Amenities
91
Hillman Family Automotive is a family owned and operated business that has been proudly serving the community since 2015. This very experienced and well-trained team has at their disposal the shop equipment we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog & safety inspections, as well as your scheduled maintenance needs. Work performed here is backed by a 36 month / 36,000-mile warranty for your peace of mind. Recent customers described this shop to us as, "professional", "friendly", "knowledgeable", "wonderful", and "trustworthy". A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We specialize in auto repair and service in Sylva NC. We will pick up your car for servicing and deliver it after it is fixed! Our services include tire replacement, engine and transmission repair, state inspections, brake repair, fluid changes and power steering and transmission flushes. We also offer complimentary check engine light scans and checks. I have been working on cars and small engines since I was in high school. After taking some classes and learning under some great mechanics over the years, I decided it was time to take the plunge and start Hillman Family Automotive. Were a family owned and operated business. My wife and I have been married since September 2008, we are blessed with 6 children.
Specialities
  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Hillman Family Automotive
Would recommend to a friend
100%
Did not feel sales pressure
100%
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