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Dillsboro Automotive

RepairPal Certified Shop in Sylva

Dillsboro Automotive

53 Verified Reviews
(828) 457-8863
18 JSD Farms Rd
Sylva, NC 28779 USA
"I had my dad's vehicle worked on, and he was very well pleased with it. The times we've had vehicles worked on, he and his crew did a very good job. I would recommend him to anyone."
— Mr. S., a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Darrin Sutton, Owner
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 33 Years of Car Repair Experience
Dillsboro Automotive Reviews
53 Ratings
Displaying 1 - 15 of 53reviews
Shirley
05/06/19
Verified Customer
Staff is professional and knowledgeable. I always love the attention they give to repair my vehicle. I always get great service. That's why I return when I have automotive problems.
Allen
05/07/19
Verified Customer
The problem with my right front tire was not figured out. It is assumed that the ABS is being triggered but it was said that it was only a guess. The vehicle did not have this happen when the mechanic was driving it. I understand the best work was done with what was given but the price of around $50 was a bit much for a guess based on codes.
Robert
04/30/19
Verified Customer
Great service
Gray
04/14/19
Verified Customer
Always very professional and reasonable
Rick
04/10/19
Verified Customer
Accurate work
Eddie
04/10/19
Verified Customer
Problem diagnosed and repaired!
Luann
04/08/19
Verified Customer
Wonderful group! Easy to talk with, answered any questions quickly, good pricing. Went over any work should be addressed.
Paul
04/04/19
Verified Customer
I felt very comfortable with the diagnosis of work to be done, the explanation and options given and the quality of the work performed.
Joe
04/01/19
Verified Customer
Dillsboro Auto treats me well, honestly assesses what needs to be done and make it easy to do business by picking me up and dropping me off as needed.
Thomas
03/31/19
Verified Customer
Jason and mechanics I appreciate your labors! I am a mechanical midget and appreciate you taking the time to explain repairs God Bless y all!
Bill
03/31/19
Verified Customer
The staff is very friendly and knowledgeable. They are very reliable.
Chris
03/28/19
Verified Customer
Very helpful with the needs I had.
Max
03/20/19
Verified Customer
True professionals! Thanks Darrin!!
David
03/26/19
Verified Customer
Excellent customer service and care taken to make sure my vehicle was fixed and my needs were met. Great business.
Jeff
03/20/19
Verified Customer
Got us in and out fast! Great communication, which you don't often get at auto shops.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
99
Tools & Equipment
93
Customer Service
93
Customer Amenities
93
Dillsboro Automotive was established in 2009 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team with 2 ASE certified Master Technicians on staff. Repairs performed here can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “friendly”, “honest”, and “knowledgeable”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
In business since 2009, we pride ourselves on offering the best auto repair and maintenance service in the Jackson County area. We employ the best ASE Master Certified technicians.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • NAPA
Map
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What verified customers have to say about Dillsboro Automotive
Would recommend to a friend
92%
Car was ready when promised
98%
Did not feel sales pressure
94%
Car was fixed correctly the first time
96%
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