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Wilhelm Automotive - Surprise

RepairPal Certified Shop in Surprise

Wilhelm Automotive - Surprise

126 Verified Reviews
(623) 300-2957
14297 W Grand Ave
Surprise, AZ 85374 USA
"Good prices and the staff and mechanics were friendly."
— Jose, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • David Wimbley, Manager
  • Established 1979
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 93 Years of Car Repair Experience
Wilhelm Automotive - Surprise Reviews
126 Ratings
Displaying 1 - 15 of 122reviews
Jenny
05/08/19
Verified Customer
The staff was friendly and honesty.
David
05/07/19
Verified Customer
Friendly staff, courtesy ride, timely appointment, fair price.
Dan
05/07/19
Verified Customer
Everything was handled very professionally and it s nice to not feel pressured to get all kinds of extra things done other than what you asked to be done.
Ron
05/06/19
Verified Customer
My first visit with this shop and I was very pleased with the service done. Will use them again and if all goes well, will recommend them to my friends.
Robert
05/05/19
Verified Customer
i have been coming to Wilhelm for about 2yrs. the service is great, friendly people working at Wilhelm. prices are good
Pat
05/02/19
Verified Customer
Very friendly and go the extra mile to help a senior citizen.
Ron
05/02/19
Verified Customer
Always treated well. I trust them to do whatever work is needed on either of our cars.
Ken
05/01/19
Verified Customer
Easy in and out for brakes and thermostat repairs. Professional and courteous as always!
James
05/01/19
Verified Customer
All employees were helpful, the pick up Driver Lady was on time and pleasant, I had a good experience.
Wayne
05/01/19
Verified Customer
We always have a good experience with your staff and the work that they do for us.
Donna
05/01/19
Verified Customer
Very pleasant experience. Provided transportation to and from Wilhelm
Gerald
04/30/19
Verified Customer
The job was done to my complete satisfaction. It was done at an extreme cost savings over the quote that I got from the dealer.
Rochelle
04/30/19
Verified Customer
staff very friendly.
Sally
04/30/19
Verified Customer
Employees are helpful and friendly. They always do excellent work.
Chuck
04/28/19
Verified Customer
this was my first visit and was for just an oil change, it will be more complete the next time I bring the car in for more service.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
91
Customer Amenities
93
The Surprise location of Wilhelm Automotive has been serving the local community for many years. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “knowledgeable”, “friendly”, “excellent”, and “professional”. This location features a team of automotive technicians with an excellent mix of experience, ongoing training, and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
Map
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What verified customers have to say about Wilhelm Automotive - Surprise
Would recommend to a friend
95%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
99%
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