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Car Care & Repair

(803) 753-4675
34 Verified Reviews
carcarerepair2010@gmail.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

3269 Broad St
Sumter, SC 29150 USA

AUTO REPAIR EXPERIENCE

  • David Mcginnis, Owner
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 111 Years of Car Repair Experience

Car Care & Repair Reviews

OVERALL RATING

34 Verified Reviews
5 stars
(23)
4 stars
(5)
3 stars
(1)
2 stars
(1)
1 star
(4)
by - Verified Customer December 28, 2017

Treated me well and took my car on short notice. I really appreciated that they could get to me quickly.

by - Verified Customer December 27, 2017

it was good work

by - Verified Customer December 18, 2017

It was like I got a new car all over again... seriously. These people are as much friends as they are business partners keeping my cars running. They're honest and unafraid to give me the hard answers for me to make an informed decision. I love 'em....

by - Verified Customer December 12, 2017

helpful and pleasant

by - Verified Customer December 11, 2017

Great customer service and service.

by - Verified Customer December 07, 2017

Eric-BMW man,Mike, and the owner was very friendly and nice. Will be back and spread the word about your facility..

by - Verified Customer November 30, 2017

I enjoyed the experience, everything was good.

by - Verified Customer November 06, 2017

Great job !

by - Verified Customer November 02, 2017

I needed a tire repaired. Unfortunately it was not repairable and required replacement. Mine searched around and found an almost identical tire for half the cost. And was able to get it installed on the same day.

by - Verified Customer October 26, 2017

I was traveling from out of state when one of the spark plugs in my Subaru malfunctioned. I traveled 200 miles with the problem, to my destination in Sumter, South Carolina. After a few phone calls, I was directed to Mike at Car Care & Repair. Mike clearly explained what the problem was and what was needed to fix it. He and his crew did a fantastic job. He even ordered a replacement part for something that was worn and would need replacement soon; unfortunately the part that was delivered to him was the wrong one. But he had my car back in fine working order, and I was able to continue with my visit. I had no problems with the car on the 400 mile trip back home, and felt completely safe. Thank you, Mike!

by - Verified Customer October 17, 2017

I'll definitely use Car Care again. I especially appreciate their guarantee that they'll not do anything that costs you more without your prior approval. I also like the fact that their techs are older, which means more experienced. All the employees are polite, helpful, respectful and hospitable. My car now runs like a scalded dog (southern expression).

by - Verified Customer October 16, 2017

They over quoted parts needed to fix my vehicle. I got cheaper service from the dealership.

by - Verified Customer September 21, 2017

Everyone was happy to assist and explain the options available. Issues caused by a local oil change establishment were discovered and brought to my attention allowing me to address the situation. Really glad to have found a local business that does honest work for a fair price!

by - Verified Customer September 20, 2017

The work requested was done and was informed (but not pressured) of work to consider doing in the future.

by - Verified Customer September 06, 2017

Customer service was outstanding. I received a thank you note after my first visit.

by - Verified Customer August 31, 2017

Nice group of employees. However, my alignment is worse now than before the work. It's hard for me to settle on alignment is perfect but still pulls to the left

by - Verified Customer September 20, 2016

Great service.

by September 19, 2016

Nice people to work with.

by - Verified Customer September 14, 2016

Very pleased with the service provided. Eric and Mike helped me to make the best decisions about our older vehicle as to what was best for our situation. The work was completed in a timely manner and I appreciated the expert advice.

by September 05, 2016

Great work.

by August 25, 2016

Quality work done right the first time.

by - Verified Customer July 28, 2016

Everyone is friendly and knowledgeable about the repairs that are being done to my vehicles. They take the time to explain why the repairs are needed and give estimates and provide alternatives if available. I am extremely happy with the services rendered at Car Care and Repair.

by - Verified Customer July 17, 2016

Thought I was getting fair service until the last quote. Price was through the roof compared to everyone else in town and was left open ended like it could be more that they wouldn't know until they got into it.

by - Verified Customer June 30, 2016

Mechanics are very knowledgeable and found an issue I have had for over a year that two other shops attempted to fix and it took them less than 30 minutes to diagnose it.

by June 30, 2016

They are very efficient.

by - Verified Customer June 29, 2016

Prompt and thorough service.

by - Verified Customer June 22, 2016

Amazing as always.

by - Verified Customer June 12, 2016

Smart mechanics & good service.

by May 26, 2016

Excellent.

by - Verified Customer May 10, 2016

Always professional and friendly!

by - Verified Customer May 09, 2016

The materials for the repairs were very expensive compared to ordering them myself or other shops.

by May 02, 2016

Quality and efficient work.

by - Verified Customer March 31, 2016

I came here a few months ago because my check engine light was on. They fixed the problem that was causing the light to be on. However, on my way home from the car place, my car overheated because there was now a hole in my radiator. I'd never had problems with my radiator before so it seemed like a pretty big coincidence that it just happened to break on my way home from getting my car "fixed" with it. They claimed that the problem had been there for a while and it happened to break completely then. I paid another $500 to get the radiator fixed with them. They offered me a free oil change for "not noticing the problem before" but I'm pretty certain that they had something to do with the break and I don't trust them to work on my car again.

by - Verified Customer January 04, 2016

When I brought my SUV in they acted like it was not on the schedule when I spoke directly with Shane the day before.The shop had my car all day for an oil change. When I came back at closing the service was not completed. The person who serviced my car did not reset the oil change reminder.


RepairPal Scorecard
88
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
85
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
80
CUSTOMER AMENITIES
93

Car Care & Repair was established in 1996 and has been providing Sumter and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “Amazing”, “knowledgeable”, “professional”, “friendly”, and “excellent”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Car Care & Repair is a full-service auto repair and preventive maintenance center specializing in transmission overhauls. We have been performing our high quality and guaranteed auto repairs in the Sumter area since 1996. We are conveniently located and qualified to repair and service all domestic and imported cars, trucks, and SUVs. We only use parts that are equal to or exceed the standards of those parts originally used by the manufacturers.

Car Care & Repair is independently owned and operated. We pride ourselves on getting the services or repairs on your auto right the first time by our highly qualified service technicians. So drop your auto, SUV, or truck off today and allow us to provide you with excellent service. We look forward to servicing your vehicle.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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