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Texan Auto Repair & Collision

(832) 462-7057
250 Verified Reviews
info@texanautorepair.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

10011 South Hwy 6
Sugar Land, TX 77498 USA

AUTO REPAIR EXPERIENCE

  • Terry Salamat, Owner
  • Established 2004
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 78 Years of Car Repair Experience

Texan Auto Repair & Collision Reviews

OVERALL RATING

250 Verified Reviews
5 stars
(178)
4 stars
(56)
3 stars
(9)
2 stars
(4)
1 star
(3)
by - Verified Customer January 07, 2018

Grate and respectful customer service, excellent and on time job, good price ......

by - Verified Customer January 02, 2018

Good service honest people, good job

by - Verified Customer January 01, 2018

Customer service is friendly and excellent. Provide honest, quality repair service!

by - Verified Customer January 01, 2018

Car problem was quickly and accurately diagnosed. The price for the repair was very fair and the work was completely promptly.

by - Verified Customer December 27, 2017

I found the overall service to be highly professional. The repairs to the damage
I received from a collision left my twelve year old truck looking brand new. The exterior and interior were cleaned as well.

by - Verified Customer December 27, 2017

Amazing! Never going anywhere else

by - Verified Customer December 19, 2017

Terry and Kim diagnosed the problem. Since one of the engine mounts in question had been replaced by Texan Auto under two years ago, Terry volunteered to handle it as a warranty item. I was provided a nice loaner car while mine was being repaired and the price for the work seemed fair. They even showed me the old parts when I picked the car up. I'm very satisfied and will return to Texan Auto the next time I need service.

by - Verified Customer December 13, 2017

Fabulous and great recomnendation

by - Verified Customer December 13, 2017

The staff was very polite and professional. They are honest and never pressure you into unneeded repairs.

by - Verified Customer December 07, 2017

The job was done well, but after asking around for the same services, I realized I overpaid. Next time I will do my research first.

Reply from Texan Auto Repair & Collision – by Terry Salamat January 06, 2018

Dear Amber Rose,

Thank you for your feedback, I appreciate you for that. Please note that we use OEM quality Parts and our warranty covers parts and labor. There is always someone cheaper in price, but certified technitinas and OEM quality parts are not cheap. Repair pal estimate for the last job performed on your vehicle ranges between $672 to $1113. And you paid $577.75 Which matches the essesnse of fair pricing for delivering top quality service / Repair work.
Please call me should there be any questions, Please take care, and be safe.

Terry
ph: 281-564-5050

by - Verified Customer December 07, 2017

It is good. Terry treats people kind and honest. The style was not fancy, but straight forward and warm.

by - Verified Customer November 29, 2017

This shop is immaculate, and very pleasant if you are waiting. Terry is a both efficient and people oriented.
My car looked pristine as I had body repair wk done.

by - Verified Customer November 29, 2017

First time customer. And was very happy with shop and service. Only suggestion would be for better communication. As if I didn't call to check up on vehicle I would not have known that there was a delay in repairs. Very small minor issue in the overall great experience.

by - Verified Customer November 29, 2017

Been a loyal customer for over 3+ years.

by - Verified Customer November 23, 2017

Always an excellent job

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer November 19, 2017

Terry, Kim & Ryan were very nice and professional throughout my experience.

by - Verified Customer November 10, 2017

I had a great experience with Texan Auto Repair. They saved alot of money over the other shop I visited.

by - Verified Customer November 09, 2017

The staff and service was fantastic. They kept me informed of how things were going and if anything that needed repair if we had not talked about. I would recommend them to anybody.

by - Verified Customer November 06, 2017

Excellent service!

by - Verified Customer November 02, 2017

Very professional service.

by - Verified Customer November 01, 2017

Great

by - Verified Customer November 01, 2017

Great staff, nice shop!

by - Verified Customer October 31, 2017

Will bring vehicle back, not performing the way it should for price of work, check engine light still on, car shakes.

by - Verified Customer October 29, 2017

Very friendly staff; knowledgeable and straight to the point. I even received a follow-up text message from the owner to ensure everything was done to my satisfaction.

by - Verified Customer October 25, 2017

Excellent customer service.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer October 25, 2017

All lights on dash panel remain on. Car still goes off when light comes on.

by - Verified Customer October 19, 2017

Terry and his team have taken great care of me and my cars over the last several years.. Best garage in Houston!

by - Verified Customer October 12, 2017

5 Stars

by - Verified Customer October 12, 2017

I think they did well. I haven't had issues since. Hopefully I don't because I'd like to start getting my preventive maintenance here.

by - Verified Customer October 09, 2017

Car inspection. Fast service

by - Verified Customer October 08, 2017

Always treated right at Texan Auto.

by - Verified Customer October 08, 2017

well run shop. good customer service

by - Verified Customer October 05, 2017

Good

by - Verified Customer October 05, 2017

Great customer service friendly and professional

by - Verified Customer October 04, 2017

The team at Texan Auto Repair is truly exceptional. I felt like they took the time to fully diagnose the issues with my car and to explain the work that should get done versus the work wasnt necessary. Customer service was top notch - they drove me to work when they realized that the work would take a bit longer than originally anticipated and then followed up after I drove off to check-in and see how the car was performing.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer October 03, 2017

Great service. Helpful

by - Verified Customer September 29, 2017

thanks for thr great work

by - Verified Customer September 29, 2017

Everyone in the shop is extremely knowledgeable and nice to work with. It was frustrating to be returned a car that was not 100% complete which caused another trip and 2 days without a vehicle.

by - Verified Customer September 29, 2017

The guy at the reception (David?) was quite easy going and explained everything. Quite different from the shop down the street...

by - Verified Customer September 28, 2017

Texan Auto is a great shop, but there some confusion on price of repair. The price was still fair though and got my vehicle fixed. Service was good.

by - Verified Customer September 27, 2017

Very courteous on time service, clean waiting room. Reasonable price

by - Verified Customer September 22, 2017

Excellent experience!

by - Verified Customer September 22, 2017

tailgate handle wasn't opening so I left it with garage on a Saturday morn. Was told that it would be done in a few hours but it wound up taking 10 days! Was told about more parts, shipping woes .

by - Verified Customer September 22, 2017

The staff is very professional and explain clearly the work or repairs needed on your vehicle

by - Verified Customer September 19, 2017

Ryan was very courteous and friendly. He explained what was going on with the car and we had a few chuckles about other things. Everyone was very personable and friendly. I will definitely be back.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer September 19, 2017

Service with a smile! Great mechanics!

by - Verified Customer September 19, 2017

Terry and his team were a pleasure to work with. They answered all of my questions and were very clear about the process. They also did a great job repairing my vehicle.

by - Verified Customer September 14, 2017

Great service!

by - Verified Customer September 13, 2017

Nice workers, only had inspection and oil change but will use again

by - Verified Customer September 13, 2017

I have to go back in I came in to get my back brakes done and they said I needed front also so I got both now the front ones squeak..

by - Verified Customer September 01, 2017

Extremely quick service, low pressure, and reasonably priced.

by - Verified Customer August 24, 2017

David was awesome! He was very honest and upfront with what needed to be done and why it need to be done. He didn't try to pile on a bunch of extra services. If I had known about this place sooner, I would've come a long time ago. Found your shop because it was on the preferred vendors list for USAA.

by - Verified Customer August 24, 2017

Terry was wonderful, I truly believe he believes in what he can do you your and your car... Check out this shop and it's workers!!!

by - Verified Customer August 22, 2017

So friendly! David is such a nice guy and really took care of us. Good work!

by - Verified Customer August 22, 2017

Terry volunteered to give us a loaner car to help out while our car was being repaired and had one of his guys help us with the installation of the infant seat. This was a God sent for our family. Thank you Terry and the guys at Texan Auto Repair & Collision.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer August 20, 2017

I had always taken my car there. This time I had a terrible experience.

Reply from Texan Auto Repair & Collision – by davidacherry September 05, 2017

HI Ethel,

YOU LEFT OUT THESE FACTS FROM YOUR REVIEW:

1- You were out of warranty with your belts when your belt tensioner got locked and broke off the belt.
2- Texan Auto paid for your TOW and ALSO we replaced the BELT PULLEY for FREE even though we did not have to because : YOU ASKED US FOR HELP.
3- Your next visit here was due to the dead battery and Texan Auto honored your request to use the battery you provided, and we replaced it and registered / programmed it to your vehicle AT COST because: YOU ASKED US FOR HELP.
4- the coolant reservoir was out of warranty, and you had declined the cooling system flush, The system was constantly building up pressure due to the fact that it was dirty and not having a good flow, and cracked the coolant reservoir. You had driven the vehicle for 15271 miles after it was replaced in 2016. It simply cracked due to the pressure & not due to it be defected AND, you wanted Texan Auto to replace it for free.

Texan Auto is a certified shop AND we do care about our customers and we treat them in the same way that we want to be treated BUT apparently we could not impress you with all that we did for you, so I respectfully request you to find another shop to help you with your BMW's needs. Please take care, and be safe.

Terry

by - Verified Customer August 19, 2017

It was very good experience from start to finish. I would recommend Terry to provide professional car wash internal and external after every work!!

by - Verified Customer August 18, 2017

Great job.

by - Verified Customer August 18, 2017

One of the better shop experiences I've ever had. Good customer service, explanation of services recommended/performed, and fair pricing.

by - Verified Customer August 18, 2017

Good exoertise

by - Verified Customer August 18, 2017

The work done on our vehicle was great and the service was awesome.

by - Verified Customer August 17, 2017

I thought the needing a totally new front end for an alignment was a little extreme. $1700.00. Besides that I was satisfied with the service.

by - Verified Customer August 15, 2017

Staff, Mechanic and crew are very professional, knowledgeable and price is fair..

by - Verified Customer August 15, 2017

I came in for a oil change and tire rotation. The shop was too busy and the tire rotation was put off. I came the next morning and was promised by the service rep on the previous day the rotation would be free due to the postponement. I got the rotation and paid $ 25 for the service. Everyone was polite, but I did not get what I was promised. Thanks

Reply from Texan Auto Repair & Collision – by Terry Salamat August 24, 2017

Hi Clint

Yes I know now. You were talking to David about the tire rotation after the oil change service was completed which was late towards the end of the day. And because it was a time jam because all the designated lifts were occupied, he could not meet the time table. Then the next day you came in and talked to Ryan who was not aware of David's promise to take care of your rotation on the house. I appreciate you for the business and the continued support. Have a blessed day.

Terry

by - Verified Customer August 13, 2017

Everyone was great

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer August 06, 2017

Texan Auto Repair has become my auto repair shop of service. Very customer oriented and friendly and informative regarding repairs needed and suggested.

by - Verified Customer August 04, 2017

I felt ripped off, they told me don't use parking brake because of rust. They gave me a $1500 estimate to replace the whole system, but I went another shop they tested parking brake it worked and said nothing wrong with brake

Reply from Texan Auto Repair & Collision – by Terry Salamat August 22, 2017

HI Enis,

You brought in your 2006 Hummer H3 with 185000 miles on that day with the following concern and you requested us to diagnose it for you: EMERGENCY BRAKES NOT OPERATIONAL. As you are well aware, your vehicle was used for quite some time in a northern state and it is all salty and rusted at the bottom. In the same way as your emergency brakes mechanism was heavily rusted and it needed to be replaced. We as a certified shop, care about your safety and your vehicle's wellness. That is why we suggested to replace the rusty and unsafe parts as part of the solution. I will be more than happy to inspect your vehicle again WITH YOU and show you what we are saying, unless you have done the necessary repairs.
At the end, I wish you all the best, and your vehicle to be safe.

PS. Some one had the emergency brakes cable tie strapped on the vehicle frame since it was hanging and disconnected from the system.

Terry Salamat

by - Verified Customer August 04, 2017

Satisfied

by - Verified Customer August 03, 2017

It was a great visit and very nice staff

by - Verified Customer August 02, 2017

David is great there! He really worked with me to get a good deal and get my car fixed asap.

by - Verified Customer August 01, 2017

I had an excellent experience and l like the way they followed up with me after the work was completed.

by - Verified Customer August 01, 2017

Great team. They give you the details up front, they called me promptly with estimates and they only do the work I approve. They have a 5 star rating for a reason I take both my cars to them for all my service needs.

by - Verified Customer July 31, 2017

Excellent Customer Service

by - Verified Customer July 28, 2017

Great experience. Will definitely return whenever additional work on my vehicle is necessary. Already spread the word of their great work, price and customer service to friends and coworkers.

by - Verified Customer July 28, 2017

The OEM A/C system lasted 12 summers. Here's hoping the A/C kit that Texan Auto installed lasts 12 more!

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer July 24, 2017

Since the work done was a tune up, new plugs and clean throttle body, I will not know if it worked until I get it on a road trip and check the mileage.

by - Verified Customer July 21, 2017

Came in for an oil change and because of how many miles I drive, they recommended that I get MOA. They explained fully what it was, in terms I could understand and helped me get the most out of my vehicle between oil changes. They are great and my new Technicians for everything my truck needs.

by - Verified Customer July 21, 2017

Outstanding service. Ryan was extremely helpful. Will definitely go back for all of my auto needs.

by - Verified Customer July 18, 2017

All went well.

by - Verified Customer July 17, 2017

Timely.

by - Verified Customer July 16, 2017

Came in for a simple state inspection, was taken care on in a timely manner

by - Verified Customer July 13, 2017

We live in Sienna Plantation. We drove the 35 minutes to Texas Auto passing dozens of other shops because they are that good.

by - Verified Customer July 11, 2017

Good service.

by - Verified Customer July 11, 2017

Happy will come back

by - Verified Customer July 10, 2017

Very friendly and professional

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer July 07, 2017

Good service that was done on time.

by - Verified Customer July 07, 2017

Thanks

by - Verified Customer June 28, 2017

Texan Auto has been a great shop and has great employees working for them and very knowledgeable.

by - Verified Customer June 27, 2017

terry was very polite help my needs and was so nice

by - Verified Customer June 27, 2017

I am very pleased with Texan Auto, work and customer service.

by - Verified Customer June 25, 2017

Joan was an excellent rep who took the time to diagnose the problem.

by - Verified Customer June 23, 2017

The work was done well. The shop just forgot to reset oil system after changing the engine oil so I needed to return to the shop to have it reset.

by - Verified Customer June 21, 2017

Despite things not going as planned at the beginning, everyone at the shop was very helpful and informative. In the end, everything worked out and I got my car in good shape.

by - Verified Customer June 19, 2017

Have a required Vehicle Inspection performed, I was given information from a diagnostics that indicate work to be done as preventative and/or in the future.

by - Verified Customer June 16, 2017

My family and I have come to this shop for years, and we always get the best service.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer June 13, 2017


thanks

by - Verified Customer June 13, 2017

the gentlemen at the front are GREAT! Thank you.

by - Verified Customer June 09, 2017

Professional communication before and after work on auto. I was kept well informed.

by - Verified Customer June 02, 2017

When I bring my car in for maintenance, I feel that the I'm part of their family and treated with respect.

by - Verified Customer June 02, 2017

Have always had a good experience here. My whole family brings our cars here.

by - Verified Customer May 26, 2017

Im satisfied.

by - Verified Customer May 26, 2017

Awesome Service personnel and I now feel like family.

by - Verified Customer May 26, 2017

Keep up the good work!

by - Verified Customer May 25, 2017

Honest and transparent. Showed me the parts being replaced and kept me informed of the whole process. Great work.

by - Verified Customer May 25, 2017

Honest work and excellent customer service.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer May 25, 2017

Repairs took a lot longer than promised over the phone, but it worked out for my schedule so was okay. Mechanics were honest that my brakes didn't need as much work as I had thought when I brought it in, so saved me some $$. Did a good job with a lot of little repairs (in addition to the brakes). Thanks!

by - Verified Customer May 23, 2017

Great and timely service.

by - Verified Customer May 22, 2017

Good and timely service.

by - Verified Customer May 21, 2017

Good.

by - Verified Customer May 19, 2017

Owner, Terry was very respectful and performed the work as per request.

by - Verified Customer May 17, 2017

Great service as always!

by - Verified Customer May 16, 2017

Very good experience, we broke down 50 miles from home so needed a local shop to have it fixed and we were lucky to find the Texan auto repair. They were great!

by - Verified Customer May 15, 2017

Very professional and pretty honest service repairmen.

by - Verified Customer May 14, 2017

Keep up the good work.

by - Verified Customer May 14, 2017

Service was quick and performed as expected. It was a great experience from walk-in to service completed.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer May 14, 2017

The best thank you!

by - Verified Customer May 12, 2017

They did an excellent job on my repair.

by - Verified Customer May 12, 2017

Good experience!

by - Verified Customer May 12, 2017

This was the absolute best experience with a mechanic I ever had. Thank you very much, Texan Auto Repair & Collision. My car is running better than ever! I would 100% recommend your place to anyone.

by - Verified Customer May 11, 2017

I've been with these guy for about 6yrs. They've looked after every car I've owned and even services my nephew's car whenever he is in town. The service has always been excellent.

by - Verified Customer May 08, 2017

No one is happy when their car breaks down. Texan Auto makes the experience less painful than other places by being respectful and efficient. It helps ease the pain.

by - Verified Customer May 08, 2017

.

by - Verified Customer May 05, 2017

Great service and price. Had a very clean bathroom as well as welcoming waiting area with a tv to watch while I waited. Everyone was very friendly and helpful. Ryan took great care of me and the owner Terry was very nice and came by to check on me and say hello. Will definitely be going back for all of my auto needs.

by - Verified Customer May 04, 2017

Everyone felt honest.

by - Verified Customer May 03, 2017

The team was very professional and accommodating.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer May 03, 2017

Excellent service!

by - Verified Customer May 02, 2017

Terry has good knowledge to identify the car repair, and estimated the parts and labor charge. looks like the price is reasonable and service is the best.

by - Verified Customer April 28, 2017

Good work!

by - Verified Customer April 28, 2017

That's good service overall.

by - Verified Customer April 26, 2017

I came to Texan Auto for collision repair, which was done well and very quickly. Terry was extremely helpful, kept me informed as work proceeded, and most importantly, explained all the work that needed to be done in great detail. This is a great shop, and I'll be taking my car back there for routine maintenance soon.

by - Verified Customer April 24, 2017

Professional team. Highly recommend this shop.

by - Verified Customer April 23, 2017

Terry and Ryan were amazing, professional. My car is running like new again.

by - Verified Customer April 23, 2017

Oil change and all points check for a new vehicle I just purchased.

by - Verified Customer April 21, 2017

Been using them for years and they have always taken good care of us.

by - Verified Customer April 20, 2017

Terry and his staff are so helpful and knowledgeable as they service the needs of the customer's car. They are friendly and fair each time that we have had them help with our car needs.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer April 19, 2017

There was a short wait time to receive an oil change. They offered some advice for future maintenance.

by - Verified Customer April 13, 2017

Nothing else to write except the owner is a real gentleman.

by - Verified Customer April 10, 2017

Everyone was nice and helpful. Terry is very personable, respectful, and professional.

by - Verified Customer March 26, 2017

Great experience.

by - Verified Customer February 27, 2017

All the people at the shop are very professional!

by - Verified Customer February 27, 2017

I've always respected the professionalism from Texas Auto; very impressed with Terry's team!

by - Verified Customer February 26, 2017

Work was great, price was fair, workers are friendly, already recommended to a fair. Two thumbs up!

by - Verified Customer February 26, 2017

Fixed my car relatively quickly.

by - Verified Customer February 26, 2017

Great service!

by - Verified Customer February 24, 2017

I felt I was in good hands and cared about. Excellent customer service.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer February 24, 2017

They are very professional and customer friendly.

by - Verified Customer February 23, 2017

Overall good to great experience. The owner is extremely kind and helpful on phone and in person. The receptionist is fantastic.

by - Verified Customer February 22, 2017

Terry and his staff are the best, for automotive services this is the only place for my friends and family.

by - Verified Customer February 20, 2017

State Inspection done within 5 minutes of my arrival. Very pleased with everything and the staff.

by - Verified Customer February 20, 2017

Very satisfied with the service.

by - Verified Customer February 17, 2017

Good visit.

by - Verified Customer February 16, 2017

Very helpful!

by - Verified Customer February 13, 2017

Quick fair and was treated respectfully.

by - Verified Customer February 10, 2017

Professional .. knowledgeable courteous..very clean shop..would highly highly highly recommend!

by - Verified Customer February 10, 2017

3 hour wait was a little annoying but other than that have been here many times no complaints

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer February 09, 2017

Thanks to David!

by - Verified Customer February 09, 2017

My most recent visit resulted in no work being done to my car. It is a 1993 and they were honest and truthful in that they did not have the equipment to diagnose the problem. That alone is why I would take my car and refer them to others.

by - Verified Customer February 08, 2017

Excellent service.

by - Verified Customer February 06, 2017

Excellent customer service.

by - Verified Customer February 05, 2017

Excellent service and I am a satisfied repeat customer .

by - Verified Customer January 30, 2017

Professional and helpful.

by - Verified Customer January 29, 2017

This was my second time having work done on my car at this location. I was very impressed with the speed at which the repairs were performed. Service was extremely friendly and honest.

by - Verified Customer January 25, 2017

Great job! Appreciate not feeling like I was being taken advantage of!

by - Verified Customer January 25, 2017

Every time I get my car service, they do an outstanding job , with a good price .

by - Verified Customer January 23, 2017

Employees were very courteous and knowledgeable. Price was extremely fair. I will definitely be doing business here again.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer January 23, 2017

They were great, very professional, and fair.

by - Verified Customer January 22, 2017

Great experience.

by - Verified Customer January 18, 2017

I will be back.

by - Verified Customer January 13, 2017

Everything was good.

by - Verified Customer January 13, 2017

Excellent service!

by - Verified Customer January 12, 2017

Terry was extremely professional and displayed compassion. A true industry professional.

by - Verified Customer January 12, 2017

Everyone was nice and helpful!

by - Verified Customer January 11, 2017

At first i had my doubt, but after a short talk with the owner, things took the right turn about to the right direction. I tell you the technician went out his way to make sure the job is done right and he did, thank you very much.

by - Verified Customer January 08, 2017

Speedy service, but the service tire pressure monitor system light was not address as promised. Also, maintenance issues were suggested and I requested a pricing sheet. I was told I would get an email with prices and never received anything. I trust this center though!

by - Verified Customer January 08, 2017

Fuel pump was replaced and ready quickly. Received an impromptu discount by waiving the diagnostic fee, which I greatly appreciated. Highly recommend.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer January 06, 2017

Excellent!

by - Verified Customer January 04, 2017

Excellent service they know their stuff when explained.

by - Verified Customer January 01, 2017

Fast friendly service!

by - Verified Customer December 30, 2016

We have been going to Texan Auto for years and have never felt pressured to have unnecessary work done and have always been 100% satisfied with the work we have received. We will take our cars nowhere else!

by - Verified Customer December 29, 2016

I was quite pleased.

by - Verified Customer December 29, 2016

Friendly and professional!

by - Verified Customer December 28, 2016

I had gotten a regular oil change done within 30 minutes. I was recommended for new tires and was explained in depth for new tires and tread warranty and was also advised to go to some places that had a good sale with politeness. I was satisfied.

by - Verified Customer December 28, 2016

Excellent service at a reasonable price.

by - Verified Customer December 27, 2016

Customer service was Great! Very attentive and respectful.

by - Verified Customer December 26, 2016

Excellent customer service, excellent repair and very courteous and cooperative. I recommend Texan Auto to everyone.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer December 25, 2016

Great thank you!

by - Verified Customer December 22, 2016

Terry is a great business and service orientated individual. Great skills with customer care and communication. He appears to have more integrity than other repair shops. Keep up the good work, Terry!

by - Verified Customer December 20, 2016

The customer service was amazing at the hwy 6 location!

by - Verified Customer December 19, 2016

Felt welcomed.

by - Verified Customer December 18, 2016

Front end alignment machine the best I ever seen.

by - Verified Customer December 18, 2016

My experiences at Texan Auto has always been one of professionalism and their work and pricing has proven extremely satisfactory.

by - Verified Customer December 18, 2016

I had a wonderful experience here. Terry put my car on the lift and made sure I was aware of the visible damage and that there could be more, so I felt informed of everything.

Over the next few weeks I also had tons of questions about insurance, repairs and everything in between and he was very patient with me. When I could finally bring my car in, I also was loaned a car to go to work that same evening.

I would come here for every little operation on my car!

by - Verified Customer December 13, 2016

This was by far the best auto repair experience I have encountered. I dealt directly with the owner, Terry who was honest and gave detailed feedback on the work that needed to be done and the best route for repairing without tacking on unnecessary or expensive repairs.

I will be a customer again for any repair work and I HIGHLY recommend Texan Auto Repair.

by - Verified Customer December 12, 2016

Customer service was great but price was unexpected.

by - Verified Customer December 06, 2016

Good job!

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer December 02, 2016

Terry is a wonderful human being. He gave me so much knowledge and put my mind at easy. I am a customer now for life!

by - Verified Customer December 01, 2016

Fair prices and prompt service. Accurate diagnostic.

by - Verified Customer December 01, 2016

Texan and the dealer are the only places I will take my cars!

by - Verified Customer November 30, 2016

Very kind staff. Took the time to explain and demonstrate necessary repairs.

by - Verified Customer November 29, 2016

Texan auto is trustworthy place run by a group of real professionals who take care of your car problems efficiently and honestly. I commute 20 miles from home to receive their services, it's totally worth it!

by - Verified Customer November 28, 2016

The shop did a great job on my truck and will continue to get service for my vehicle from now on.

by - Verified Customer November 22, 2016

Good!

by - Verified Customer November 22, 2016

Came for oil change. Was done quick. I was told that 2 front tires need changing soon. I was surprised that they check that also because when I was going to dealership for oil change they never recommend tire change although my tires were worn.

by - Verified Customer November 20, 2016

It was a good visit and repair done was good. The service representative was very cordial and I will surely come back again.

by - Verified Customer November 20, 2016

David is excellent! He is an asset to your organization.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer November 18, 2016

I was very happy with the level of service I got from Texan Auto Repair.

by - Verified Customer November 17, 2016

Best repair shop I have been to in my entire life. You get the dealer quality repair with the mom and pop shop price.

by - Verified Customer November 16, 2016

Very satisfied!

by - Verified Customer November 16, 2016

I couldn't be happier with the most recent job done at a Texan Auto. This is my second time around for body work. The owner, Terry, is just wonderful. He goes the extra mile every time and the quality of the work by his crew is superb!

by - Verified Customer November 14, 2016

Customer service is excellent.

by - Verified Customer November 14, 2016

I had an oil change on my truck. Everything went very smoothly.

by - Verified Customer November 09, 2016

I have bringing my car to this shop for over a year and each time I have been extremely pleased with the quality of their work and their customer service. I also like the fact that their facility and waiting area is clean and comfortable.

by - Verified Customer November 08, 2016

Hello, I want to say thanks for the professionalism, & for always taking the time to explain everything to me. David does a great job! Thanks again!

by - Verified Customer November 15, 2015

Fast courteous service.

by - Verified Customer November 13, 2015

I was satisfied with the service performed on my car.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer November 12, 2015

Expensive but work is good.

by - Verified Customer November 12, 2015

Good service.

by November 12, 2015

I have heard from other individuals that I payed to much for the work.

by - Verified Customer November 11, 2015

Good price for service and they are sincere.

by - Verified Customer November 09, 2015

They were courteous and he was able to answer my questions. My car is running well, I get better mileage, and the problems with my car aren't there anymore.

by - Verified Customer November 05, 2015

I have gone to this shop for the past several years and have always highly recommended this shop. However, I'm a little hesitant because of my latest experience. Will explain. My check engine light kept coming on and I had to take my car in three times for the same issue. The problem has to do with emissions. The first time they said they couldn't find anything wrong with my car so they reset the button. Light came back on. Took it in again. Made a $169 repair and I asked them to please change the oil while the car was in the shop. Went to pick up car, the repair was "done" but they did not do an oil change. The light came back on again AFTER the $169. This time they tell me it was a small hole in the tube (?) and they cut it off and put it back on. Again I asked for an oil change and when I went to pick it up I was hoping to get out quickly because it was the day before Thanksgiving and I had shopping to do. Was told just have a seat and I'll have the oil changed! What? This was twice I asked for an oil change and twice it was not done. Is anyone evening listening to me? Plus the car was dropped off Monday afternoon, didn't hear from anyone and come Tuesday evening around 5:30 I called to see what was going on. Had neighbor take me Wednesday morning to pick it up and had to wait for the stupid oil change! Anywho, I'm told about cutting the hose and putting it back on and was told this shouldn't happen again but if it does then we will need to do some other part. And was told to be on the safe side go to Toyota and get a new gas cap! This actually aggravated me because Texan Auto wouldn't even pass my car for state inspection in March unless I had a new $25 gas cap put on. So this cap only lasted eight months? So I did go to Toyota and purchased a new cap for $40! Now I'm in for $65 in gas caps! My whole point to my rambling is I don't think they actually know what is going on with my car and they are nickle and diming me to death. In addition to a $25 gas cap did I also pay $169 for nothing as well? Especially since that didn't fix the problem and I had to take it in AGAIN. I have never had this many problems with TA until now.

by - Verified Customer November 04, 2015

I came there they treated me good and with respect. They got my car done quickly.

by November 03, 2015

I think the personal are not very friendly.

by - Verified Customer November 03, 2015

They did a really good job and fast.

by November 02, 2015

I am satisfied. I was relaxed with the way they fixed my car.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer November 01, 2015

Terry and David(?) are always really nice. They answer questions I have concerning my car without any attitude or rudeness.

by - Verified Customer November 01, 2015

They gave good service.

by - Verified Customer October 30, 2015

The owner pays attention to the customers needs.

by - Verified Customer October 30, 2015

Fair and friendly approach to repairs with a step by step approach to diagnosis, expense and needed versus currently unnecessary repairs.

by - Verified Customer October 28, 2015

Service has always been great and the folks are easy to deal with. Work is done as described and priced reasonable.

by - Verified Customer October 26, 2015

Great service. Timely.

by October 26, 2015

Fast service, clean shop, well run.

by - Verified Customer October 23, 2015

Great customer service. Body work was just not 100% perfect.

by - Verified Customer October 22, 2015

The service was good and he got me up to date about what is going on with my car.

by - Verified Customer October 18, 2015

Texan Auto took the time to listen to my concerns, and was able to get me in & out with no hassle. They even dropped me off to work & picked me up from work upon the repairs completed. As well as made it as hassle free to get my problem fixed right away.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly
by - Verified Customer October 16, 2015

They were very professional and the repairs were done in a timely manner.

by - Verified Customer October 15, 2015

They provide good service at reasonable prices.

13 verified customers did not leave comments but provided these ratings:
by Asha, James, Marie, Hien, Cristina , Tiffany, Vishal
by Ubon, Hei Kit
by Victoria , Adedayo, Elizabeth, Kelly

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
95

Texan Auto Repair & Collision has been serving the community of Sugar Land and the surrounding area since 2004. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "professional”, “courteous”, “friendly”, and "sincere". This location features a very experienced team of automotive professionals lead by 2 ASE certified Master Technicians. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light diagnosis and repair, to collision repairs, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, eardrop-off drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

We work on all the COMMON IMPORT and DOMESTIC makes and models. We perform all types of diagnostics, mechanical repairs, factory scheduled maintenance, 20/30/50/90/100K mile service. We also offer collision, paint, and body repairs. An extended parts and labor warranty (24/24,000) is available.

For more information about our wide range of services, please check our website:

www.autorepairsugarlandtx.com

LET US SHOW YOU HOW WE CAN SAVE YOU $ AND TIME. :)

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Texan Auto Repair & Collision
Its very wet on the driver floor board
Hi,

You have water leaking / getting access to the inside of your vehicle. It is a common issue specially these days that we have a lot of rain fall , or you have driven into water, or have a leaking open joint in the roof, windshield, or leaking into the floor board from the bottom. It may also be your AC drainage that is clogged. Either way, it needs to be checked. Here we at Texan Auto Repair & Collission work on flooded cars and have the knowledge and experience to identify and repair the issue. Pls call us at 281-564-5050 for scheduling a time for your vehicle to be inspected. We offer a free initial visual inspection. If your vehicle needs more time for diagnosing the cause of the wetness, we will form you beforehand.

Thank you,

Terry Salmat
Owner
HI, PLEASE PROVIDE THE VIN OF THE VEHICLE FOR CHECKING WITH THE TOYOTA DEALERSHIP FOR PARTS PRICES, SO WE CAN PROVIDE YOU WITH A FAIR ESTIMATE. WE HAVE A VERY GOOD EXPERIENCE WORKING ON FLOODED CARS.

THANK YOU,

TERRY

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