Close

First Tire & Automotive - First Colony

RepairPal Certified Shop in Sugar Land

First Tire & Automotive - First Colony

218 Verified Reviews
(281) 819-5207
2303 Williams Trace Blvd
Sugar Land, TX 77478 USA
"Tim was great. He explained the issues and what the estimate for the repairs. My car was actually ready a day before. "
— Lesha, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • Mark Popp, Manager
  • Established 1996
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 1 ASE Master Auto Technician
  • 86 Years of Car Repair Experience
First Tire & Automotive - First Colony Reviews
218 Ratings
Displaying 1 - 15 of 215reviews
Michael
01/09/19
Verified Customer
Comfortable waiting area. Friendly and courteous staff.
Kent
01/07/19
Verified Customer
Good service with options and work done on time. Helpful with questions concerning work you can do yourself.
Stephen
01/04/19
Verified Customer
My visit went flawlessly and I couldn't be happier with the customer service I received. Top notch staff.
Kelly
12/14/18
Verified Customer
They are the best!
Bob
01/06/19
Verified Customer
Tim took excellent care of my vintage car and mechanics performed superb service to my complete satisfaction.
Robert
01/04/19
Verified Customer
I have been using them for over 10 years and am always pleased with their work.
Kathleen
01/02/19
Verified Customer
Excellent experience! I have been a customer for years and they never let me down.
James
12/26/18
Verified Customer
Excellent service
Mark
12/25/18
Verified Customer
They diagnosed the problem quickly and the car was ready when promised. And it was done at a very reasonable price.
Katherine
12/17/18
Verified Customer
Customer service is great at this shop! They make sure you're satisfied and even follow up with a phone call to make sure your car is running smoothly.The shuttle is helpful if you need to get somewhere while your car is being worked on. Thanks, Mark, Tim and the other guys!
Mitch
12/18/18
Verified Customer
Very pleasant first time experience, and very fairly priced. I had received a list of items as a result of multipoint inspection at a local Acura dealership, so I got online and priced them out at some conveniently located service shops around town. I was leaning towards the least expensive, but then I talked to Tim at First Tire. He implored me to use them based on quality parts and warranties. I dropped off my vehicle yesterday morning, they said they'd work me in and give me an estimate of when it'd be ready upon taking a look at some things. Tim called later in the morning and asked when I needed the car - the plan wasn't to fix everything at this initial drop off, but he told me he could be done at 2pm on the same day. Amazing! The team dropped off, then later picked me up when the car was ready. The prices were extremely reasonable and I will definitely use them again in the future. Tim and Mark were very kind and professional
Kristin
12/16/18
Verified Customer
Very good
Rhonda
12/18/18
Verified Customer
Clean shop, knowledgeable and hardworking staff. I would recommend this to others
Christopher
12/17/18
Verified Customer
Excellent service.
Suveer
12/04/18
Verified Customer
The staff was very friendly to schedule appointment for my State auto safety and emission inspection. They diagnosed the power steering leak issue during the inspection and fixed it in time which cleared the safety inspection. The staff also helped me to do oil change in a short notice. Excellent customer service and my first experience with First Tire & Automotive - First Colony @ Williams Trace Blvd.
Schedule an Appointment with First Tire & Automotive - First Colony
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 819-5207
Need an appointment for today? Call the shop directly at (281) 819-5207
RepairPal Scorecard
97
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
97
Customer Amenities
95
First Tire & Automotive - First Colony has been serving Sugar Land and the surrounding area since 1996. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 36-month / 36,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “knowledgeable”, “reliable”, “trustworthy”, and “accommodating”. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
First Tire & Automotive has been providing professional automotive services to our neighbors in Fort Bend County for over 20 years. As a full service auto repair shop, with three locations in the Sugar Land area and a new location now open in Katy, we provide our customers with any auto maintenance or repair service necessary to keep their vehicles healthy and safe. All First Tire & Automotive auto technicians are ASE certified, ensuring that you will receive a repair that is completed correctly and up to par with the top industry standards. Our mechanics have experience repairing a wide array of automotive issues on many different makes and models. Whether your vehicle needs a large repair or some simple preventative maintenance, we will complete the job efficiently and professionally. You can rest assured placing your trust in the hands of First Tire & Automotive! Learn more about the services we provide, or contact us today to schedule your appointment.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to First Tire & Automotive - First Colony
Schedule an Appointment with First Tire & Automotive - First Colony
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 819-5207
Need an appointment for today? Call the shop directly at (281) 819-5207
What verified customers have to say about First Tire & Automotive - First Colony
Would recommend to a friend
97%
Car was ready when promised
98%
Did not feel sales pressure
100%
Car was fixed correctly the first time
98%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.