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Intell Auto Service

RepairPal Certified Shop in Sterling

Intell Auto Service

158 Verified Reviews
(703) 997-6444
23585 Overland Dr
Suite #116
Sterling, VA 20166 USA
"Excellent service from Mr. Lee."
— Janna, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • John Lee, Manager
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 62 Years of Car Repair Experience
Intell Auto Service Reviews
158 Ratings
Displaying 1 - 15 of 153reviews
Jason
09/06/19
Verified Customer
Excellent and honest service. Professional and helpful techs. Recommend, recommend, recommend!
Subbiah
09/06/19
Verified Customer
Courteous and timely service as always
Rocky
09/03/19
Verified Customer
Good fast state inspection. Clean waiting room with A/C. Didn t get any services done.
Phil
09/04/19
Verified Customer
Good work, fast, and easy to work with.
Peter
08/25/19
Verified Customer
Very good
Roland
08/23/19
Verified Customer
Amazing as always!
Rosa
08/14/19
Verified Customer
Great group of people.
Rachel
08/16/19
Verified Customer
John was incredibly nice and helped me get my car back on the road as soon as possible. The pricing is very fair and John made an effort to keep the repair as low cost while still fixing the issue. As a woman I felt he explained the problems kindly and without being condescending and made me feel comfortable and respected.
John
08/02/19
Verified Customer
Mr. Lee was very friendly and explained in detail what needed to be done and why.
Steve
07/29/19
Verified Customer
Repair work well done
Tom
07/29/19
Verified Customer
Great shop, great employees, and great service.
Dennis
07/29/19
Verified Customer
Always excellent work. John and his crew are the best!!!!!!
Elana
07/24/19
Verified Customer
Excellent!!
Matt
07/14/19
Verified Customer
As always, John and his staff were helpful and straightforward in explaining what they were our vehicle needed to be repaired, pointing out the urgency of each level of work that was recommended.
Doris
07/16/19
Verified Customer
Excellent work ! great people !
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
90
Customer Service
98
Customer Amenities
95
Intell Auto Service has been serving the community of Sterling since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “honest”, “excellent”, and “great”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Here at Intell Auto Service, we pride ourselves in providing excellent service. KOREAN TRANSLATIONS. "Spring Automotive" has changed its name to "Intell Auto Service" and we are pleased to announce that we have now relocated!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Questions Answered by Intell Auto Service
I Put Synthetic Oil In My Brand New Mustang And Found Out I'm Not Supposed To. Can I Switch Back? on 2015 Ford Mustang GT
Hi,
Yes, switching between synthetic and conventional oil does not cause problems. Because the oil are compatible , you can switch back and forth as often as you like.
thanks
john
Why Does My Transmission Not Want To Shift From 2nd To 3rd on 1998 Chevrolet Tahoe
Hi,
Looks like you did first step for transmission maintenance of slipping but we need more info as engine light on? any code #s? type of trans? symptom? vin#? 4wd or 2wd ? engine size? ...etc...
At this time it seems like we have more question then answers.
I would recommend is to bring your TAHOE in so we can perform our complete diagnostic.
It's the first part of any initial service and it's free of charge.
thanks
john
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What verified customers have to say about Intell Auto Service
Would recommend to a friend
97%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
98%
Customer was treated respectfully
98%
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