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Rick's Automotive

RepairPal Certified Shop in Springfield

Rick's Automotive

158 Verified Reviews
(417) 409-1384
2121 S Campbell Ave
Springfield, MO 65807 USA
"Excellent quality of mechanical service and also the customer support offered by the courteous reps is excellent."
— Jorge, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Rick Hughlett, Owner
  • Established 1980
  • 19 ASE Certified Auto Technicians
  • 13 ASE Master Auto Technicians
  • 621 Years of Car Repair Experience
Rick's Automotive Reviews
158 Ratings
Displaying 1 - 15 of 156reviews
Bob
03/13/19
Verified Customer
Shop and front area are always clean. Going here, you know you will pay top dollar for way above average work.
Carol
03/13/19
Verified Customer
I really enjoyed the experience I had at Rick's Automotive. The staff was very polite and friendly. They helped me to understand what was wrong with my car and kept me informed throughout the process.
Sarah
03/13/19
Verified Customer
Repair done as requested, on time. I trust Rick's to service my daughter's car as I know they will be honest and perform only repairs required or requested, no pressure to perform unnecessary repairs.
Betsy
03/11/19
Verified Customer
Staff are always friendly and professional!
Gary
03/11/19
Verified Customer
Very good
Joseph
03/11/19
Verified Customer
I have never had any problems with Rick's. They have always done great work!
Robert
03/10/19
Verified Customer
I've taken my vehicles to Rick's for the past 10 years. They have always been fair and explain any type of work that needs to be done.
Mary
03/10/19
Verified Customer
I have been coming to Rick's for over 20 years. I trust their word and their work.
Ron
02/13/19
Verified Customer
Friendly and helpful
Douglas
03/05/19
Verified Customer
I have been using Rick's for about 12 years since I have a car with special needs. They have always been helpful before sales and supportive after. Their techs are first class and their data systems good enough to really keep track of the car's needs.
Crystal
03/06/19
Verified Customer
Love Rick's
Shawn
03/07/19
Verified Customer
Rick's Automotive has a state of the art facility with top-notch staff! Trust all my automotive needs to only them. Keith, Micah, and Michael always deliver VIP level service! Highly recommend Rick's!
Sarah
03/07/19
Verified Customer
Always a great experience. Great staff. Great service. Fair prices.
Steve
03/06/19
Verified Customer
Keith did a very good job. Thanks for the excellent service!
Dave
03/07/19
Verified Customer
They found the problem with my truck quick, and repaired it .
RepairPal Scorecard
98
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
99
Tools & Equipment
97
Customer Service
99
Customer Amenities
95
Rick's Automotive was established back in 1980 and has been proudly serving Springfield and the surrounding area ever since. This RepairPal Certified shop features a very experienced, well trained, and ASE certified team (13 who are Master Certified). They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile nationwide warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “professional”, “helpful”, “friendly”, “honest”, and "knowledgeable". A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Rick and Karen Hughlett founded Rick's Automotive, Inc. in 1980. What has become a multi-operational enterprise initially started with two employees in a rented 2,500 square foot building. Today, Rick’s Automotive sits on a full 28,000 square foot campus, complete with a tire shop and lube facility in Springfield, MO. You can trust us with your vehicle. We’re the award-winning experts at Southwest Missouri’s premier auto repair shop. Rick's Automotive technicians and mechanics have more than 500 years of experience among us. We’re all ASE certified, even the service advisors, and most of our auto technicians are "Master Certified," including Rick himself. Six hold the prestigious L-1 certification for advanced automotive diagnostics. And, most importantly, all are competently trained to utilize the state-of-the-art equipment featured in our automotive and fleet service centers. Since 1980, Rick's Automotive has been the best place to have your car repaired in Springfield, MO.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • Bosch Service Network
  • iATN
Questions Answered by Rick's Automotive
I Have A 2000 Chrysler Sebring, I Recently Replaced The Battery And The Alternator Is Good But I Still Need A Jump Start. What Could Be The Problem? on 2000 Chrysler Sebring
There may be an electrical accessory staying on after the vehicle is turned off. That is referred to as a parasitic draw. We have tests that can isolate the draw.
Please contact Rick's Automotive at 417-887-2225 2121 S Campbell Ave Springfield, Mo
Hissing Noise When Making A Left Turn While A/C Is On on 2007 Dodge Caliber
This is a very interesting issue with your Caliber. There are no service bulletins concerning a hiss on turns with the A/C on. We would welcome you to bring the Caliber by for a test drive & then determine if a service appointment is needed.
Call or come by Rick's Automotive 2121 S Campbell Ave. Springfield, Mo. 417-887-2225. Thank you.
Loud Bass Like Rattling From Inside Cabin When Idle on 2006 Buick Rendezvous
Bring the vehicle by & we will listen to it with you. Rick's Automotive 2121 S Campbell Ave. 417-887-2225
Stopped At The Light And Car Won't Go When Put Into Gear It Makes A Noise, The Engine Runs Fine on 2000 Chevrolet Impala
May have a stuck valve in the transmission valve body. Contact us for an appointment at 417-887-2225
I Have A 92 4 Runner 3.0 on 1992 Toyota Pickup
There may be a fuel starvation issue with your vehicle. I recommend having it scheduled for diagnostic testing to verify the cause. Contact us at Rick's Automotive 417-887-2225
Brake Lights Always On? on 1999 Chevrolet Tahoe
Brake lights staying on may be as simple as a failed or shorted brake light switch. There are possibilities of wiring issues or body control module that may be causing it as well. Contact us at Rick's Automotive for an appointment to test the system. 417-887-2225
Why Are The Lights On My Radio Shutting Off While Driving Or Sitting Without The Car Running And My Traction Control Light Comes On And My Security Light Comes On On The Dash Of My Cadillac Cts 2006 on 2006 Cadillac CTS
This may be a programming issue. We would be happy to make you an appointment & see if we can correct the problem,
Call Terry at Rick's Automotive 417-887-2225.
Why Is There A Never Ending Soaked Spot On Driver Side Floorboard? on 2011 Dodge Avenger
Wet floor board may be due to the evaporator core drain restricted, a leaking heater core or water intrusion from a failing windshield seal or door seal. The left heater duct issue may be as simple as insulation blocking the air flow or a duct hose disconnected.
We would be happy to assist you in repairing these issues at Rick's Automotive. 2121 S Campbell Ave. 417-887-2225
Grinding Noise From Under Hood, When Air Conditioner Is On on 2013 Hyundai Sonata Hybrid
The noise may indeed be the A/C condenser fan making noise. It may also be the A/C compressor or drive belt making the noise. The only way to find out for sure is to bring the vehicle in to a reputable repair facility.
We would be happy to assist you at Rick's Automotive. 2121 S Campbell Ve. 417-887-2225.
I Have A 92 Chevy Pickup Truck I Just Replace Clutch Pressure Plate Throw Out on 1992 Chevrolet 1500 Pickup
Noises can be difficult to find he answer for as you can see worn out components, but cannot see a noise. We would recommend bringing the vehicle by for a free test drive, then schedule from there. Contact Terry at Rick's Automotive 417-887-2225. Thank you.
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What verified customers have to say about Rick's Automotive
Would recommend to a friend
98%
Car was ready when promised
96%
Did not feel sales pressure
96%
Car was fixed correctly the first time
96%
Customer was treated respectfully
98%
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