Close

Rick's Automotive

RepairPal Certified Shop in Springfield

Rick's Automotive

28 Verified Reviews
(417) 409-1384
2121 S Campbell Ave
Springfield, MO 65807 USA
"Excellent quality of mechanical service and also the customer support offered by the courteous reps is excellent."
— Jorge, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Rick Hughlett, Owner
  • Established 1980
  • 19 ASE Certified Auto Technicians
  • 13 ASE Master Auto Technicians
  • 621 Years of Car Repair Experience
Rick's Automotive Reviews
28 Ratings
Displaying 1 - 15 of 28reviews
01/04/17
I really appreciate the professionalism exhibited by all the employees that I spoke to. No complaints.
12/29/16
I went in for a basic oil change and filter. Picked up the car and was told the hood chrome trim broke loose. They tried to glue the trim back on, and a very poor job at that. This car is a 2012 and not a beater, so I am now having to replace the part.
12/28/16
Terry checked me in quickly and within a couple of minutes the service started then was completed quickly. Great shop for auto service.
12/26/16
Rick's Automotive has helped us with my son (a student at a local university) and his car. Being away from home, it's not always easy for him to find good, reliable, trustworthy service providers. As his car has required multiple repairs over time, we were lucky to find Rick's Automotive. Rick's has been very responsive, helpful, and accurate in their estimates and repairs. They truly understand how college kids sometimes need help with cars and they have been very upfront and honest about the amount of repair work needed and our budget. This has been a great relief to me and my wife. We trust Rick's Automotive.
12/21/16
The folks at Rick's are always very helpful.
12/21/16
The guys at Ricks are always prompt in acknowledging your presence, efficient and friendly. They explain things well and never push for any extra work to be done unless it is necessary. I've been a Ricks customer for 15 yrs and never use any other automotive service provider.
12/20/16
My experience at Rick's Automotive was nothing less than what I've come to expect -- courteous, honest, and quick. I scheduled my car for a winterization check ($98) and likewise informed them that my rear passenger tire was leaking air and would need to be patched. Rick's completed the winterization check, which included changing the oil, filter, rotating the tires, checking all the fluid levels, checking the battery and alternator, and several other things. They also patched up my tire. My car is advancing in age and miles (a 2010 Nissan Versa with right around 90k), so these checks are very important to me to make sure I remain in good shape. They delivered everything inside of 90 minutes. As my last trips have yielded, there was no attempt to upsell me on any superfluous service. I trust them to be honest and efficient, and they always deliver.
12/20/16
Service very quick and thorough. Highly recommended.
12/20/16
Excellent quality of mechanical service and also the customer support offered by the courteous reps is excellent.
12/18/16
Polite and efficient, as always.
12/16/16
Very professional as always. There was a quality problem with some parts installed during an earlier visit and those were replaced under warranty and similar ones were checked to make sure there were no problems with those.
12/15/16
Professionalism and quality service best describe Rick's Automotive. I drive 60 miles to get work done there because I feel they're the best in the area. If you want to be treated right and have confidence in the work, this is the place to go.
12/14/16
I was very pleased with my recent service. Eric at the desk always called and explained things in an understandable manner. When I came in to pick up my car the technician showed me where the damage was and what kind of repairs were done. Everyone was very nice and made the process very enjoyable.
12/14/16
Prompt, Friendly, quick.
12/14/16
Always great experience at Rick's. Guys are interesting, knowledgeable, and funny!
Schedule an Appointment with Rick's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (417) 409-1384
Need an appointment for today? Call the shop directly at (417) 409-1384
RepairPal Scorecard
98
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
99
Tools & Equipment
97
Customer Service
99
Customer Amenities
95
Rick's Automotive was established back in 1980 and has been proudly serving Springfield and the surrounding area ever since. This RepairPal Certified shop features a very experienced, well trained, and ASE certified team (13 who are Master Certified). They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile nationwide warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “professional”, “helpful”, “friendly”, “honest”, and "knowledgeable". A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Rick and Karen Hughlett founded Rick's Automotive, Inc. in 1980. What has become a multi-operational enterprise initially started with two employees in a rented 2,500 square foot building. Today, Rick’s Automotive sits on a full 28,000 square foot campus, complete with a tire shop and lube facility in Springfield, MO. You can trust us with your vehicle. We’re the award-winning experts at Southwest Missouri’s premier auto repair shop. Rick's Automotive technicians and mechanics have more than 500 years of experience among us. We’re all ASE certified, even the service advisors, and most of our auto technicians are "Master Certified," including Rick himself. Six hold the prestigious L-1 certification for advanced automotive diagnostics. And, most importantly, all are competently trained to utilize the state-of-the-art equipment featured in our automotive and fleet service centers. Since 1980, Rick's Automotive has been the best place to have your car repaired in Springfield, MO.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • Bosch Service Network
  • iATN
Questions Answered by Rick's Automotive
I Have A 2000 Chrysler Sebring, I Recently Replaced The Battery And The Alternator Is Good But I Still Need A Jump Start. What Could Be The Problem? on 2000 Chrysler Sebring
There may be an electrical accessory staying on after the vehicle is turned off. That is referred to as a parasitic draw. We have tests that can isolate the draw.
Please contact Rick's Automotive at 417-887-2225 2121 S Campbell Ave Springfield, Mo
Hissing Noise When Making A Left Turn While A/C Is On on 2007 Dodge Caliber
This is a very interesting issue with your Caliber. There are no service bulletins concerning a hiss on turns with the A/C on. We would welcome you to bring the Caliber by for a test drive & then determine if a service appointment is needed.
Call or come by Rick's Automotive 2121 S Campbell Ave. Springfield, Mo. 417-887-2225. Thank you.
Loud Bass Like Rattling From Inside Cabin When Idle on 2006 Buick Rendezvous
Bring the vehicle by & we will listen to it with you. Rick's Automotive 2121 S Campbell Ave. 417-887-2225
Stopped At The Light And Car Won't Go When Put Into Gear It Makes A Noise, The Engine Runs Fine on 2000 Chevrolet Impala
May have a stuck valve in the transmission valve body. Contact us for an appointment at 417-887-2225
I Have A 92 4 Runner 3.0 on 1992 Toyota Pickup
There may be a fuel starvation issue with your vehicle. I recommend having it scheduled for diagnostic testing to verify the cause. Contact us at Rick's Automotive 417-887-2225
Brake Lights Always On? on 1999 Chevrolet Tahoe
Brake lights staying on may be as simple as a failed or shorted brake light switch. There are possibilities of wiring issues or body control module that may be causing it as well. Contact us at Rick's Automotive for an appointment to test the system. 417-887-2225
Why Are The Lights On My Radio Shutting Off While Driving Or Sitting Without The Car Running And My Traction Control Light Comes On And My Security Light Comes On On The Dash Of My Cadillac Cts 2006 on 2006 Cadillac CTS
This may be a programming issue. We would be happy to make you an appointment & see if we can correct the problem,
Call Terry at Rick's Automotive 417-887-2225.
Why Is There A Never Ending Soaked Spot On Driver Side Floorboard? on 2011 Dodge Avenger
Wet floor board may be due to the evaporator core drain restricted, a leaking heater core or water intrusion from a failing windshield seal or door seal. The left heater duct issue may be as simple as insulation blocking the air flow or a duct hose disconnected.
We would be happy to assist you in repairing these issues at Rick's Automotive. 2121 S Campbell Ave. 417-887-2225
Grinding Noise From Under Hood, When Air Conditioner Is On on 2013 Hyundai Sonata Hybrid
The noise may indeed be the A/C condenser fan making noise. It may also be the A/C compressor or drive belt making the noise. The only way to find out for sure is to bring the vehicle in to a reputable repair facility.
We would be happy to assist you at Rick's Automotive. 2121 S Campbell Ve. 417-887-2225.
I Have A 92 Chevy Pickup Truck I Just Replace Clutch Pressure Plate Throw Out on 1992 Chevrolet 1500 Pickup
Noises can be difficult to find he answer for as you can see worn out components, but cannot see a noise. We would recommend bringing the vehicle by for a free test drive, then schedule from there. Contact Terry at Rick's Automotive 417-887-2225. Thank you.
Map
Get Directions to Rick's Automotive
Schedule an Appointment with Rick's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (417) 409-1384
Need an appointment for today? Call the shop directly at (417) 409-1384
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.