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Honest-1 Auto Care - Spotsylvania

RepairPal Certified Shop
Honest-1 Auto Care - Spotsylvania
83 Verified Reviews
Honest-1 Auto Care - Spotsylvania
83 Verified Reviews
(540) 358-8595
10350 Courthouse Rd
Spotsylvania, VA 22553 USA
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
06:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
18:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-W
7:30am to 6:00pm
Th
6:30am to 6:00pm
F
7:30am to 6:00pm
S
8:00am to 6:00pm
Auto Repair Experience
  • Miguel Cruz, Manager
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 30 Years of Car Repair Experience

Honest-1 Auto Care - Spotsylvania Reviews
(79 Ratings)
5
(52)
4
(13)
3
(4)
2
(1)
1
(9)
Displaying 1 - 5 of 79 reviews
04/17/17

Good.

04/18/17

The inspector at Honest-1 failed our Yukon for things that were not part of Va law. For example, he said that we needed to have amber bulbs installed in our turn signals, not just amber covers. The statute does not say that. The truck is a 2003 and has been inspected in Va for the 10 years we have owned it. Not one inspector said this was a problem. When I pushed back about that, the shop said that their inspector interpreted the code differently. He also said the windshield wipers needed to be replaced. Since this is something I can do myself, I always check before I take a car in to be inspected. They were in full working order and did not need to be replaced. They also found that the left hub assembly needed to be replaced. This was not a surprise as the truck has over 200k miles and we had replaced the right one the year before. I would have had this work done there if they had not been so dishonest about the other inspection problems.

05/03/17

Their customer service is not oriented around the customer. I had to take it in three times before they even had time to see me, even though they say walk ins welcome. Then they told me a bunch of stuff was wrong with my car. I do not trust them, I will not take any vehicles there.

05/14/17

Very professional polite great customer service. I had my Mazda and Electra inspected n May 2017.

05/17/17

Staff is always professional when dealing with the customer and respectful.

Schedule an Appointment with
Honest-1 Auto Care - Spotsylvania
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (540) 358-8595(540) 358-8595

RepairPal Scorecard
92
Overall Quality Score

24
month
Nationwide
warranty
36
month
Local
warranty
Technical Ability
89
Tools & Equipment
97
Customer Service
85
Customer Amenities
95

The Spotsylvania location of Honest-1 Auto Care has been serving the local community since 2014. This RepairPal Certified shop features an experienced and well-trained team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “honest”, “friendly”, and “professional”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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Schedule an Appointment with
Honest-1 Auto Care - Spotsylvania
Select a date and time
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Need an appointment for today? Call the shop directly at (540) 358-8595(540) 358-8595
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