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Certified Auto Repair & Service

RepairPal Certified Shop in Spokane Valley

Certified Auto Repair & Service

109 Verified Reviews
(509) 412-3851
106 S Willow Rd
Spokane Valley, WA 99206 USA
"Honest and ethical work."
— Tim, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Dan Hanson, Owner
  • Established 2004
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 66 Years of Car Repair Experience
Certified Auto Repair & Service Reviews
109 Ratings
Displaying 1 - 15 of 103reviews
Nikol
04/01/19
Verified Customer
They were very helpful only charged me for diagnosis and replaced all my spark plugs for free. Awesome
Megan
01/23/19
Verified Customer
The service was great!!!
Cindy
01/07/19
Verified Customer
I trust the folks at CARS. They have taken care of my auto repairs for over 10 years. I appreciate their honesty & professional demeanor.
Eric
12/20/18
Verified Customer
Good guys
Jeff
12/03/18
Verified Customer
I received a completely reasonable estimate for the work I needed done. The work was done in a very professional manner. I received my car earlier than I had expected. They exceeded my expectations.
John
12/06/18
Verified Customer
Yes, a very good experience
Karolina
10/16/18
Verified Customer
Very honest pleasant experience
Melissa
10/02/18
Verified Customer
They were the best shop I've been to in a long time. They answered every question with a smile.
Ivory
10/02/18
Verified Customer
.
Earl
09/26/18
Verified Customer
work was what i needed &done what i needed.
Mitchell
09/24/18
Verified Customer
Drove me home after dropping the truck off, then they picked me up to get my truck when finished. They finished earlier then they estimated. Great service. I ve been a customer for more then five years. They tookgreat care of my Chevy, and now my Toyota.
Jordan
07/30/18
Verified Customer
Unknown problem caused car to shake. Problem was discovered, fixed. I may have been able to get a better deal elsewhere, but everything was handled well, I trust them and feel they really wanted the best for me.
Jeff
07/26/18
Verified Customer
This shop can be trusted to do the repairs needed and charge a fair price for their efforts.
Charles
07/16/18
Verified Customer
I have been going to cars for many years, and they have always done a great job with my vehicles.
Shaina
06/22/18
Verified Customer
Justin was very helpful, explaining the purpose of many of the parts I needed replaced. He candidly told me when something didn't need immediate attention or when it did. He also informed me that alignment and balancing/rotating could be done at Les Schwab where I bought my tires. I greatly appreciated his generosity with both time and advice and will definitely be coming back when 'Lizzy' needs more repairs!
RepairPal Scorecard
91
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
90
Customer Service
85
Customer Amenities
93
Certified Auto Repair & Service (CARS) was established in 2004 and has been providing the community with quality automotive repair ever since. This RepairPal Certified shop features an team with an excellent mix of experience, training, and ASE certifications. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile nationwide warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “reliable”, “helpful”, and “honest”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available.
Details
Message From the Shop
C.A.R.S. is an independent general auto repair shop. We are a family owned,locally operated shop. We provide a two year warranty on most repairs and a nationwide one year warranty as a NAPA Auto care shop. Shuttle service is provided within a 10 mile radius. Dan is an ASE master technician with over 25 years of experience. His specialty is Dodge/Chrysler and also does all domestic and import vehicles.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • ASA
  • NAPA
Questions Answered by Certified Auto Repair & Service
I Changed My Tires And Rims, And Now My Rear Left Tire Is Way Too High. How Do I Get It To Come Down? on 2003 Cadillac DeVille
It sounds like the suspension powered up and jacked up the rear. it should come down while driving, but if it doesn't you should take it to a qualified repair shop to have it repaired.
Driver Turn Signal Out But Works Sometimes, Out Of The Blue? on 2003 GMC Envoy
you probably have a broken element in one of your turn signal bulbs or a poor connection on a bulb. when it is not operating, compare to the other side to determine which bulb is out, then inspect the bulb, replace as needed!
Map
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What verified customers have to say about Certified Auto Repair & Service
Would recommend to a friend
91%
Car was ready when promised
93%
Did not feel sales pressure
90%
Car was fixed correctly the first time
91%
Customer was treated respectfully
98%
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