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Preferred Auto Care

RepairPal Certified Shop in Sparks

Preferred Auto Care

35 Verified Reviews
(775) 277-2522
1705 Greg St
Sparks, NV 89431 USA
"Very friendly service and excellent work."
— Jose, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Tom O'Donnell, Owner
  • Established 1991
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 28 Years of Car Repair Experience
Preferred Auto Care Reviews
35 Ratings
Displaying 1 - 15 of 35reviews
Jeff
06/13/19
Verified Customer
Great every time.
Peter
06/05/19
Verified Customer
I have been going to Preferred Auto Care for many years because I feel that they ve earned my trust. What more can you ask? They are honest, and they tell you what really needs to be done, and they do the job.
Barbara
05/29/19
Verified Customer
The best auto repair shop in Reno! They specialize in Hondas and Toyotas and are quick and honest in all of their dealings. A big thumbs up!
Jenny
05/28/19
Verified Customer
Very helpful. I always feel like they are watching out for me and making sure my car runs well. I don't walk out of the shop feeling like I might have been swindled. Thank you for the great service!
Ken
01/15/19
Verified Customer
I ordered an inspection of a used car prior to purchase from a dealer. No repair work was ordered and none was conducted. I was out-of-state and unable to be onsite to interact in person with Tom, or personally witness the inspection. Otherwise, my telephone interaction with Tom was top notch.
Mike
11/13/18
Verified Customer
Tom the owner went out of his way to correct the issue and told me what to keep up with going forward.
Bill
06/21/18
Verified Customer
Oil change, tire rotation and asked to have the brakes checked for pad wear and rotor warp on the front breaks. Everything went very well, next oil change will get the front rotors turned and new pads at the recommendation of the garage. Very satisfied!
Aren
06/15/18
Verified Customer
Great service at a fair price
Jake
06/15/18
Verified Customer
Tom was awesome as always and the oil change was pretty quick.
Joe
06/04/18
Verified Customer
Honest and fair price
Maddie
04/09/18
Verified Customer
I took it in. It was my daughter's Acura. No problem. They serviced it. He looked over it. I enjoy the fact I can call and talk with the owner. I have nothing, but high praise for them.
James
03/21/18
Verified Customer
It was a great experience and I trust them with my car.
Khristian
05/03/18
Verified Customer
I brought in a Honda Civic with gas pump issues, and they fixed it very quickly and were very friendly, and for a very fair price.
Elizabeth
03/19/18
Verified Customer
They were through with me. They explained everything they did. It wasn't more than they said it would be, and it was fast.
Ed
04/12/18
Verified Customer
Tom is always great to deal with. He is fair and honest. His prices are always fair. He is a good guy.
RepairPal Scorecard
94
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
99
Tools & Equipment
92
Customer Service
97
Customer Amenities
93
Preferred Auto Care has been serving the community of Sparks and the surrounding area since 1991. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “honest”, “professional”, “reliable”, “friendly”, and “helpful”. This location features a team of automotive technicians which includes two ASE certified masters. An investment in tools and equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
ABOUT US You Can Depend on Our 20 plus Years of Experience to Solve Any Issues Your Vehicle May Have When your car is having trouble or breaks down, it can disrupt your entire life. However, it doesn’t have to. At Preferred Auto Care, we make it our priority to relieve the stress that a poorly running vehicle can cause. Our main concern is getting your repairs done right so your life can get back to normal.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Subaru
  • Toyota
Map
Get Directions to Preferred Auto Care
What verified customers have to say about Preferred Auto Care
Would recommend to a friend
97%
Car was ready when promised
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
97%
Customer was treated respectfully
100%
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