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Auto-Lab Complete Car Care Centers - Southgate

RepairPal Certified Shop in Southgate

Auto-Lab Complete Car Care Centers - Southgate

38 Verified Reviews
(734) 799-4534
13045 Northline Rd
Southgate, MI 48195 USA
"They did very good with customer service. They are very clean. They gave me an estimate and told me what the issue was, and what was required. My car was clean. It was pretty good customer service though."
— Edwin, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Jason Douglass, Owner
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 47 Years of Car Repair Experience
Auto-Lab Complete Car Care Centers - Southgate Reviews
38 Ratings
Displaying 1 - 15 of 32reviews
Edwin
02/18/15
Verified Customer
They did very good with customer service. They are very clean. They gave me an estimate and told me what the issue was, and what was required. My car was clean. It was pretty good customer service though.
Jeff
02/14/15
Verified Customer
They weren't busy and took care of me right away. I've done all the labs. The price doesn't seem that bad. My brother had his car in for two weeks with a mechanic from our neighborhood. I told them what I needed and the problem, they solved it, and called me in the next half hour. They weren't slacking on the job. I couldn't fix the motor heater myself. They charged me $195 or whatever it was.
Robert
01/31/15
Verified Customer
They are very friendly and courteous people. They give you a good deal, they are forthright with everything they do. I have been dealing with them for a long time, they are the best.
Mike
01/29/15
Verified Customer
I went there for an alignment and they did a good job.
Robert
12/16/14
Verified Customer
Good service, they do all of the work quickly and they did exactly what needed to be done.
12/10/14
Verified Customer
It was impeccable service. Nice people, and very experienced.
Theodore
11/25/14
Verified Customer
They have basically always been pretty fair with me.
Lawrence
11/23/14
Verified Customer
I like the way I was treated, they told me exactly what was done to my car. They were very courteous, my vehicle was done when they said it would be done.
Nancy
11/12/14
Verified Customer
They are excellent, I have been dealing with them for a number of years. They are very knowledgeable, when they tell you that something is wrong they are very honest.
Greg
11/08/14
Verified Customer
The last two time that I was there, there was dishonesty involved based on my pervious knowledge of the vehicle. It reflected the last visit. The last vehicle we took there had a similar problem. They had a very similar answer to the problem on a different vehicle. I believe that even though they offered a one time fee for the diagnosis of the vehicle, both thimes they also said they needed additional funds to further their diagnosis of the condition of the vehicle. When we took it somewhere else that wasn't the case. They did not uphold the diagnosis of the vehicle.
Robert
11/03/14
Verified Customer
I like the work that they did. They did a good job.
Ron
10/04/14
Verified Customer
They did a fine job, they changed my oil and everything went smooth.
Richard
09/23/14
Verified Customer
They have always done good work for me. Price is reasonable. Good service.
09/18/14
Verified Customer
They got my work done on time and gave me the price they quoted. They were just helpful and didn't try to sell anything I didn't need. I had a good experience.
Suzanne
01/30/14
Verified Customer
They helped me out with my car and were actually pretty quick to get it done. They were quick and very nice people.
Schedule an Appointment with Auto-Lab Complete Car Care Centers - Southgate
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (734) 799-4534
Need an appointment for today? Call the shop directly at (734) 799-4534
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
93
Customer Amenities
95
Auto Lab of Southgate has been serving the local community since 2006. We found Jason Douglass, the owner, has assembled a well rounded group of individuals in this shop who value training and certification. this certified shop features 4 seasoned individuals who are all ASE Certified. They attend regular training to keep up on the latest technology in the industry. The 3 technicians combine for over 47 years of experience and have at their disposal some on the best tools and computer diagnostic equipment available. They have shuttle service, rental cars, and wireless internet available for your convenience. They also are open on Saturdays.
Details
Message From the Shop
We can promise you the best service available because we employ ASE certified technicians who utilize state-of-the-art computerized diagnostic equipment to manage the technical demands of your vehicle. We provide an information system with detailed data regarding your vehicle. We guarantee quick and honest service with a 33-point inspection. We challenge you to find better service with a better warranty. You just won't find the combination of quality, professional technicians and state-of-the-art technology at any other vehicle service center.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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Schedule an Appointment with Auto-Lab Complete Car Care Centers - Southgate
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (734) 799-4534
Need an appointment for today? Call the shop directly at (734) 799-4534
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