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Central Moto Service

RepairPal Certified Shop in Southborough

Central Moto Service

12 Verified Reviews
(508) 687-6663
349 Turnpike Rd
Southborough, MA 01772 USA
"They were great, got everything done quickly at a reasonable price."
— Tim, a Verified Customer
Hours
Su
Closed
M-Th
9:00am to 6:30pm
F
9:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Steve Franchitto, Manager
  • Established 2004
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Master Auto Technician
  • 37 Years of Car Repair Experience
Central Moto Service Reviews
12 Ratings
Gail
02/28/19
Verified Customer
I think it was in January, I had two symptoms on my car. One was it was no heat the other it was making a noise so I felt I couldn't drive it. So I pulled it into that garage. They replaced the water pump and the hoses to it and said it was fine. 4 weeks later I had the same two symptoms, no heat and I could barely drive it. So I was there I called into it again, I said something is wrong same two things are broken. They called and said there was a hole in the radiator. They told me they fixed the problems I had and they are telling me it was other things. Total it was like $1000 for no heat. It just seemed crazy for me. It doesn't feel right that they didn't fix it right the first time. I'm not happy with them, I thought I could trust them. I feel like I was taken.
Reply from Central Moto Service

Gail I am sorry you feel that way. Your initial concern was found to be a faulty water pump. Which we replaced. Unfortunately there is no way to have predicted your radiator would fail 4 weeks after your initial visit. Owning a 17 year old vehicle presents unpredictable issues.

Maryellen
11/29/18
Verified Customer
They are great. They don't try to push me, they do what I ask and I'm very satisfied.
Reply from Central Moto Service

Thank you Maryellen for the great review. We look forward to taking care of you and your car.

Hunter
10/03/18
Verified Customer
It was good. It was really great over there. Just the customer service, very knowledgeable on my questions.
Reply from Central Moto Service

Thank you Hunter. We are glad you had a positive service experience.

Maria
01/17/19
Verified Customer
It was just very courteous and well done. No complaints.
Reply from Central Moto Service

Thank you Maria. We appreciate your business.

Kyle
02/26/19
Verified Customer
Very informative and helpful and quick.
Reply from Central Moto Service

Thank you for the great review Kyle. I'm happy you had a good service experience.

Leah
10/24/18
Verified Customer
I thought they were very experienced, they gave me options. They called me first. Just overall very professional.
Reply from Central Moto Service

Thank you Leah. We are happy you had a good experience.

Sean
03/13/19
Verified Customer
Oh, It was great. He fixed all my problems and did it right. I was at another garage and they screwed it up but Central fixed it.
Reply from Central Moto Service

Thank you for the great review. I"m glad we were able to help.

Adrienne
12/25/18
Verified Customer
Excellent.
Tim
03/03/19
Verified Customer
They were great, got everything done quickly at a reasonable price.
Reply from Central Moto Service

Thank you Tim. We look forward to taking care of all your service needs.

Pongopinatha
10/08/18
Verified Customer
Very professional.
Thomas
09/27/18
Verified Customer
Very friendly, very helpful, would recommend.
Reply from Central Moto Service

Thomas we appreciate your review and look forward servicing your car.

Meghan
03/21/19
Verified Customer
They were very responsive to my needs and my time constraints since I was just happening through Massachusetts for traveling. The husband and wife team working there were absolutely amazing and I couldn't ask for better service.
Reply from Central Moto Service

Meghan
Thank You for your great review. We are glad we we were able to help you!

RepairPal Scorecard
92
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
93
Tools & Equipment
95
Customer Service
90
Customer Amenities
95
Central Motors Sales & Service was established in 2004 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “helpful”, “professional”, "knowledgeable', and “excellent”. Rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Central Moto Service
Would recommend to a friend
84%
Car was ready when promised
100%
Car was fixed correctly the first time
91%
Customer was treated respectfully
91%
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