Close

Honest-1 Auto Care - South Elgin

RepairPal Certified Shop in South Elgin

Honest-1 Auto Care - South Elgin

38 Verified Reviews
(224) 288-0692
660 N. LaFox St
South Elgin, IL 60177 USA
"Very Helpful, courteous, complete."
— Marybeth, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • Ramon Morales, Manager
  • Established 2018
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience
Honest-1 Auto Care - South Elgin Reviews
38 Ratings
Displaying 1 - 15 of 38reviews
Maureen
09/11/18
Verified Customer
Very helpful
Barbara
10/26/18
Verified Customer
I will come back.
Richard
10/11/18
Verified Customer
a fine shop and close proximity to me
Brenda
09/14/18
Verified Customer
I went in to get an oil change with was okay. Told the man my car was making a strange sound he checked said it was the cover under the hood that was bent up & dragging. Only to find out exhaust pipe was broken. But this place was very customer friendly.
Pradip
09/10/18
Verified Customer
Excellent I was very happy with the service People are very nice and treated me with utmost respect I will recommend 100 percent I have 6 car I will take all my car here Thanks
Edward
09/05/18
Verified Customer
The billing was incorrect and too high, as the labor charge calculated earlier on the invoice was carried to another line at an unexplained, higher rate. I do not understand why this happened.
Patricia
11/05/18
Verified Customer
The shop was well maintained and the staff was very nice. I was concerned about the price of the services performed.
Chuck
10/04/18
Verified Customer
Quick friendly clean place. I work up the road and i went after work.
Adam
09/04/18
Verified Customer
Nice facility. Good people. Child friendly waiting room
Koch
08/28/18
Verified Customer
Great to have a honest shop to bring my cars to.Very happy with my experience here keep up the good and honest shop!
Marybeth
09/01/18
Verified Customer
Very Helpful, courteous, complete.
Mike
10/02/18
Verified Customer
Stopped by for an oil change. Was under the impression that my vehicle would get a free multipoint inspection. That was part of the deal. That never happened. So that was a little disappointing.
Kevin
10/02/18
Verified Customer
Pointed out a minor issue but said it could wait.
Steven
09/12/18
Verified Customer
Had an oil change but the price charged (before the $25 discount) was almost twice what I have been paying at the dealership or at the other oil change location in Elgin. I was charged a labor charge but unlike all other places no fluids were topped out, the air in my tires was not checked, and I didn't even get a sticker in my window reminding me when my next oil change would do. To be told an oil change is $83 when all others charge between $45-$49 convinced me that I need to take my business back to the dealership and get professional service for less. Doubt I would ever return to Honest 1 or recommend any of my friends or family to have work done there. I feel as if I was 'ripped off'.
Jay
11/16/18
Verified Customer
I was satisfied with my results.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
91
Tools & Equipment
93
Customer Service
88
Customer Amenities
97
The South Elgin location of Honest-1 Auto Care has been serving the local community since 2018. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “courteous”, “reliable”, and “awesome”. This location features a team of automotive technicians whose commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Joe, Melanie, and Jim Koehnen are extremely excited to bring an amazing auto repair experience to the Village of South Elgin. Our goal is to provide customers with truly honest, straightforward, and exceptional auto repair. Focusing on customer needs is what each of us has provided in our many decades of experience in the medical, futures trading, and hospitality industries, and it’s what we will bring to you at Honest-1 Auto South Elgin. Joe and Melanie have been a couple for 20 years. We currently live in the West suburbs of Chicago with our 2 children, Kamryn (12) and Bennett (10) and our puppy Lizzie. Jim, Joe’s brother, has recently relocated to the Elgin area from Dayton, Ohio to oversee the daily operations in our Honest-1 location and will be the familiar and friendly face you will see each day when you come into our store. We are excited to offer our community a unique experience, and one that will pleasantly surprise each customer. We provide exactly what you want: honest, reliable auto repair and straightforward customer service all within a comfortable, family-friendly setting. We will take the time to get to know you and your vehicle, which will allow us to recommend the best options for you. Personal attention, exceptional customer service, and an experienced and friendly staff is what you’ll find at Honest-1®. Looking forward to serving you in the near future.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Honest-1 Auto Care - South Elgin
What verified customers have to say about Honest-1 Auto Care - South Elgin
Would recommend to a friend
83%
Car was ready when promised
90%
Did not feel sales pressure
98%
Car was fixed correctly the first time
93%
Customer was treated respectfully
95%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.