Bennett's Automotive

RepairPal Certified Shop in Smyrna

Bennett's Automotive

29 Verified Reviews
(615) 283-9532
204 Commerce Dr
Smyrna, TN 37167 USA
"The staff here is always friendly. They don't do unnecessary work. They explain what has to be done."
— Kathy, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Bobby Patton, Manager
  • Established 1991
  • 4 Auto Repair Mechanics on Staff
  • 76 Years of Car Repair Experience
Bennett's Automotive Reviews
29 Ratings
Displaying 1 - 15 of 29reviews
John
08/29/19
Verified Customer
everything went well.
Julia
08/25/19
Verified Customer
Great service at the spur of the moment!
Michelle
08/20/19
Verified Customer
The staff was friendly and knowledgeable about repairs, and my car was ready by lunchtime. I will return to Bennett's.
Rick
08/18/19
Verified Customer
Everyone has always treated me fair at Bennetts and for that reason alone, I'll always be a loyal customer.
Janet
08/19/19
Verified Customer
They were very professional & diagnosed the problem in a timely manner. The repair fixed the problem & I'm happy with their work.
Neil
07/24/19
Verified Customer
Friendly knowledgeable staff
Dylan
08/06/19
Verified Customer
So I had a check engine p0722 for an output speed sensor. I also had a broken driver's side passenger window. I provided the window and they took off $100. That was the only good thing that happened. They took 3 days to repair one window and a faulty sensor. And they didn't even fix the check engine light; I guess some credit is due despite taking them 3 days to even put the window on. They said I needed a new transmission and they could help me look for one. Completely disappointed they would take advantage of a teenager. I ordered a new oil filter and output speed sensor. I changed the filter, atf, and put in the new sensor I had ordered. Now, the car runs fine and is out of limp mode. They charged me $400 just to tell me the output speed sensor doesn't work and that my vehicle needs a new transmission. Don't waste your time with these guys because they will take your money and not fix your car. But what they will do, is come up with excuses and blame your vehicle for the problem when they are just inadequate mechanics.
Cathy
08/06/19
Verified Customer
I trust them to do the repairs and not charge me for work that does not need to be done.
Trish
07/28/19
Verified Customer
The staff is friendly and helpful. I never feel they don't take me seriously because I am a woman. Everyone is professional and always ready to take the time to answer any questions I might have.
Clint
03/05/19
Verified Customer
Through the whole process, I felt like they were only looking to fix the issue that I wanted corrected and would not try to pressure me into unneeded repairs.
Kathy
02/17/19
Verified Customer
The staff here is always friendly. They don't do unnecessary work. They explain what has to be done.
Carolyn
02/14/19
Verified Customer
Good customer service and repair work.
Ken
07/07/19
Verified Customer
My impression of Bennett's Automotive is positive. The staff is professional and courteous.
Curtis
04/17/19
Verified Customer
I was quoted needs new ECM, needs new Transmission, needs new air compressor equaling over $9,000 in total costs & repairs. I left without doing anything and my Jeep drives without any issues and my A/C blows 58 degrees cold air. Would not recommend this place to anyone.
Sandi
01/31/19
Verified Customer
I felt very welcomed there and respected by all the people who worked there. I was in a real bind with my car broken down. They helped me beyond what I expected. I'm very grateful!
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
Bennett's Automotive has been serving the community of Smyrna and the surrounding area since 1991. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “knowledgeable”, “friendly”, “excellent”, “professional”, and “honest”. This location features a team of automotive technicians whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Bennett's Automotive is a full-service preventive maintenance and auto repairs center in the Smyrna, TN 37167 area, specializing in Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Miscellaneous Services, Tires, Transmission Services and Undercar Services since 1991.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • Jasper
Map
Get Directions to Bennett's Automotive
What verified customers have to say about Bennett's Automotive
Would recommend to a friend
90%
Car was ready when promised
96%
Did not feel sales pressure
94%
Car was fixed correctly the first time
93%
Customer was treated respectfully
96%
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