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12th Street Auto Care Center

RepairPal Certified Shop in Sioux Falls

12th Street Auto Care Center

210 Verified Reviews
(605) 937-7912
2812 West 12th Street
Sioux Falls, SD 57104 USA
"I have always been satisfied with them. They will work on my car until the repair is done. I like the customer service because the quotes are right on. One time I took my car in for work and they fixed the sliders on my door free of charge."
— Rondi, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 12:00pm
Auto Repair Experience
  • Chad Kaemingk, Owner
  • Established 2010
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience
12th Street Auto Care Center Reviews
210 Ratings
Displaying 1 - 15 of 203reviews
Amy
07/26/17
Verified Customer
Josh is amazing and as a new customer, you have a customer for life! I've never experienced an AutoCare Center that truly cared so much about customer service, communication and follow-up: an email and now a survey. You are doing things right in your industry and certainly a step ahead in customer service than most in any industry. Thanks for making me a believer.
Shala
06/22/17
Verified Customer
Excellent service
Tyler
07/26/17
Verified Customer
Always thorough with inspection
Ken
07/23/17
Verified Customer
The people at 12th Street Auto are great. The do a good job explaining and answering questions.
Angela
07/27/17
Verified Customer
They were very thorough and their explanation of the repairs needed. I was shown exactly what the problem was. I was told what needed to be repaired now and what could wait. Estimates were given before repairs were done. It was a very pleasant experience, even though I had to have a lot of work done and it was expensive. I felt they did their best to give me the best deal.
Adam
07/18/17
Verified Customer
Brought my Jeep in for 100,000mi service, plus some other sundry issues. Got the same service I have experienced before.
Steven
07/11/17
Verified Customer
Super friendly and responsive staff, nothing but a good experience all around! Glad I chose 12th St
Reed
07/16/17
Verified Customer
Chose not to fix my car. Repair costs were worth more than the car itself. Thanks anyways though.
James
07/14/17
Verified Customer
I believe my Google review said what needed to be said. I'm quite happy to be a part of the 12th Street Auto's customer base.
Sasha
07/12/17
Verified Customer
I am satisfied with the service that was performed, but I wish I would have been informed prior to the appointment that the rock chip repair man was not in that day, since I requested a rock chip repair when I made the appointment.
Shannon
07/12/17
Verified Customer
Always a great experience. Wonderful staff and service.
Rachell
07/12/17
Verified Customer
Excellent service and the whole team went out of their way to repair my vehicle and fit it into their busy schedule. Very happy with this shop!
Kayla
07/05/17
Verified Customer
My oil change was about $10 more expensive than my previous experiences, which was unexpected. But other than that everything was great.
Matt
06/22/17
Verified Customer
I always have great experiences at 12th Street Napa. The staff do good work and they are very thorough in explaining what's being done and why. I'd like to especially call out Josh for having *fantastic* customer service. He's been there every time I've gone in and he has always stuck out in my mind for his excellent communication skills, great demeanor, and earnest desire to help customers. He's a top notch employee.
Tina
06/21/17
Verified Customer
Car was done on time. I appreciate it.
Schedule an Appointment with 12th Street Auto Care Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (605) 937-7912
Need an appointment for today? Call the shop directly at (605) 937-7912
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
88
Tools & Equipment
97
Customer Service
87
Customer Amenities
95
The 12th Street Napa AutoCare Center was established in 2010 by Chad Kaemingk. Chad takes a lot of pride in the level of customer service and technical expertise he is able to deliver to the local community. This team features two ASE Certified Master Technicians and a group of eager technicians who all take the time to attend the consistent training that it takes to professionally service your modern vehicle. This level of training, coupled with the necessary automotive tools and computer diagnostic equipment make this location capable of repairs ranging from tires and wheel alignment, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Loaner vehicles, local shuttle service, early bird drop off, and waiting area with wireless Internet are available for your convenience. For your peace of mind a 24-month / 24,000-mile warranty is offered on most repairs.
Details
Message From the Shop
12th Street Napa Auto Care Center works on all makes and models of vehicles. We are a locally owned Napa Auto Care Center & provide quality Napa Parts that are backed by a 12 month 12,000 mile piece of mind nation wide warranty. Many other brands are available also. We believe in the "Golden Rule". We treat our customers how we would want to be treated. We provide honest, affordable automotive repair & maintenance for your car, truck or suv. We are also your locally owned Tire One tire shop. We can perform the following repair work on your vehicle, including much more! oil change brakes tire repair tire replacement brake repair 2 wheel alignment 4 wheel alignment steering repair suspension repair & replacement shocks power steering repair check engine light diagnosis electrical diagnosis battery, wiper blade, air filter replacement tune up tire rotation transmission repair & replacement cooling system service air conditioning So stop in or give us a call!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to 12th Street Auto Care Center
Schedule an Appointment with 12th Street Auto Care Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (605) 937-7912
Need an appointment for today? Call the shop directly at (605) 937-7912
What verified customers have to say about 12th Street Auto Care Center
Would recommend to a friend
96%
Car was ready when promised
96%
Did not feel sales pressure
97%
Car was fixed correctly the first time
95%
Customer was treated respectfully
99%
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