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Accurate Automotive

RepairPal Certified Shop in Shepherdsville

Accurate Automotive

86 Verified Reviews
(502) 822-2184
5122 N Preston Hwy
Shepherdsville, KY 40165 USA
"Great skill, great service, fair pricing."
— Mark, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Bill Mason, Owner
  • Established 2003
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 58 Years of Car Repair Experience
Accurate Automotive Reviews
86 Ratings
Displaying 1 - 15 of 81reviews
Sharon
05/31/19
Verified Customer
Friendly.
Brian
05/15/19
Verified Customer
Very happy
Carissa
04/21/19
Verified Customer
Vehicle repaired but was not fully functioning as it should have been. Had to return to shop a 2nd time and upon the 2nd pick up noticed the side mirror was now broken. Had to argue with the owner for repair to be made. AC was still not functioning which was not even the original reason for bringing the vehicle in. Third time in and all of sudden we now needed a valve replaced which cost an additional $100 after paying $1300 for the original repairs. Very disappointed as we have always had good service and results.
Elois
03/03/19
Verified Customer
Friendly. Fair price. Work done faster than I expected
Eric
02/20/19
Verified Customer
Customer service oriented. Professional, straight-forward answers to questions.
Eric
02/15/19
Verified Customer
Staff is helpful and work is done well. I had the repair completed on my car estimated by another shop at 25% less. Also, I suspect that the part that needed to be replaced was damaged by the shop itself.
Andrew
02/18/19
Verified Customer
The price I was quoted for a tune-up was outrageous. 550 dollars for one coil pack that took me 20 mins to do myself and parts at only 100 dollars. 400 dollars for 20 minutes of labor doesn't add up.
Pauline
02/18/19
Verified Customer
Everything seems to be done as expected. I did experience a scary problem with the manual seat adjustment afterwards.
Margie
02/12/19
Verified Customer
Staff very friendly, honest and knowledgeable. Cost for oil change reasonable.
Jasmine
01/17/19
Verified Customer
Owner was professional, kind, patient and informed.
Craig
01/03/19
Verified Customer
Excellent shop with excellent people.
John
09/15/18
Verified Customer
Found drain plug leaking. Had to drain oil and change drain plug gasket. Should have checked for leaks. Everything else was A ok.
Katrina
08/31/18
Verified Customer
My truck did not get fixed quickly but I did tell them it was no rush and weird problems were encountered. I did not mind waiting for it to be fixed properly and Courtney called me every day and sometimes more than once a day to update me on the status. Her status updates were a wonderful service you don't get anywhere else.
Dawn
08/25/18
Verified Customer
I love Accurate Auto they do a great job and are always friendly, honest and make me feel like family, thank you! God Bless.
Paul
07/19/18
Verified Customer
Excellent experience.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
96
Customer Amenities
95
Accurate Automotive was established in 2003 and has been providing the local Shepherdsville community with quality automotive repair. This RepairPal Certified shop features a team of professionals who regularly attend ongoing training in order to help stay current with latest automotive technology. Repairs performed here can range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. Our survey of their recent customers revealed a group who describe the team here as: trustworthy, knowledgeable, honest, dependable, and courteous. All this work is backed by a 24-month / 24,000-mile warranty for your piece of mind. Local shuttle service, rental cars, early bird drop off, Saturday hours, and a waiting area with wireless Internet are also available.
Details
Message From the Shop
Welcome to Accurate Automotive in Shepherdsville, Kentucky. We are your alternative to the dealership! We specialize in electronic repair and diagnosis. We can diagnose problems that other shops may not be able to, so if you're not sure what's wrong, stop in and we can help. We're known as the one-stop shop for tires and automotive service and repair. We offer alignments, brake service and repair, state inspections, TPMS, oil changes, diesel engine service, suspension, shocks and struts and scheduled maintenance. Our customers appreciate our honesty and fairness, as well as our accuracy. After all, "Accurate" is our name! With many years of experience in the automotive industry, Bill Mason opened the doors to Accurate Automotive in 2003. We serve customers throughout Southern Louisville, Mount Washington and Shepherdsville. We invite you stop in and say hi!
Specialities
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volvo
Affiliations
  • iATN
Map
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What verified customers have to say about Accurate Automotive
Would recommend to a friend
91%
Car was ready when promised
93%
Did not feel sales pressure
88%
Car was fixed correctly the first time
89%
Customer was treated respectfully
97%
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