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Auto Medics of Shelby

RepairPal Certified Shop in Shelby Charter Township

Auto Medics of Shelby

240 Verified Reviews
(586) 315-4799
5100 Auburn Rd
Shelby Charter Township, MI 48317 USA
"They are best hands down"
— David, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Atheel Goriee, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 39 Years of Car Repair Experience
Auto Medics of Shelby Reviews
240 Ratings
Displaying 1 - 15 of 232reviews
10/10/18
Definitely will go back
10/05/18
I got what I really wanted fixed, fixed. My oil leak. However, I brought the car in to get an oil change, vacuum, wash, and inspection for your September promotion. I left the car on a Thursday, and was told it'd be done the following day, but it wasn't, and I couldn't bring it back until the following Thursday. My bill didn't reflect the promotional offer, wasn't washed, or cleaned. I don't really care about those things, but I did leave a shortlist of specifics I wanted inspected, oil leaks, brakes wearing out too fast, power steering leak, and squeaky belt. I got the oil leak fixed, was told what the problem was with my brakes, but nothing for the power steering, and all I got for the belt was 'that it's probably dry' on my way out, which is an answer you give when you didn't take a look at it. This isn't going to stop me from coming to you in the future, but it's gonna change how I approach a situation like this next time.
10/01/18
Will use again
10/02/18
All of the staff members are professionally trained and very courteous. Mathew is the best, because he has more responsibility being the manager.
09/21/18
I took my car to three different mechanics due to a noise that was making, everybody told me there s nothing wrong with my car except for one mechanic priceed me for the struts and wheelbearings job for thousand dollars convincing me I really needed it so I took my car to this place after putting it in five minutes on the hoist they called me into the garage let me know that my car was extremely unsafe to drive but it was not The struts or the wheel bearing that my car needed Like the previous mechanic told me ,it was a ball joint in my front tire that was extremely unsafe to driveissue , the owner was so nice to offer me his car to drive because he didn t feel comfortable for me to drive it , makes story short I didn t have to spend thousand dollars on something I did not need and my problem was fixed in a very short time , I love driving my car right now I cannot believe the difference it drives like a luxury car even though it s an SUV , very very honest people, excellent work and very reasonable price .
09/20/18
Happy they had my vehicle back running in a timely fashion.
Reply from Auto Medics of Shelby
by Automeds, October 10, 2018

We are glad to hear that we were able to help you out so quickly Alicia.

09/20/18
I loved the inspection report and that it was sent to me while I was there.
Reply from Auto Medics of Shelby
by Automeds, October 10, 2018

Thank you Jennifer, I'm glad to hear that you like our digital inspections

09/21/18
Extremely happy. Great place they will definitely get more of my business.
Reply from Auto Medics of Shelby
by Automeds, October 10, 2018

Thank you so mush Jay. We are pleased to know that you are happy and look forward to doing more business with you in the future.

09/07/18
Friendly and very accommodating. They explained the problem with my vehicle well enough that I could understand it. They also made some service recommendations without making me feel pressured that I needed to have them done right away. Love that they allowed my dog to wait with me in the guest area. They even gave her some treats which she totally loved. My car breaking down that day certainly was a big downer. However, their excellent customer service took much of the sting away. Thank you!
Reply from Auto Medics of Shelby
by Automeds, September 20, 2018

Thank you so much Dezza. We are so glad to hear you are pleased with the service we provided. Thank you for bringing in Chloe and letting us give her some delicious treats. We are even more pleased to know that you made it home safe back in Pennsylvania. Thank you for the great feedback.

08/17/18
I was very impressed with the shop, work and personal attention. The app they have to show your car parts is very impressive. Highly recommend them.
Reply from Auto Medics of Shelby
by Automeds, September 20, 2018

Thank you for the positive feedback Frank. Customer service is our number one goal. We provide the pictures and videos to better educate you about the condition of your vehicle.

08/20/18
Awesome reception, welcoming environment
Reply from Auto Medics of Shelby
by Automeds, September 20, 2018

Thank you Ximi. I am glad to hear you enjoyed your experience with us.

08/06/18
Everything was explained well. Prices were fair for work done and parts required.
07/27/18
Work was not completed the first day. I had to call to find out my tires weren't balanced.
07/20/18
Nice group, worked with them before. they did a nice job of explaining the repair and parts involved, all 3 times now.
07/06/18
I felt informed (as informed as I could be...my husband was the one getting the detailed information, per my request) and respected. They were kind and helpful.
Schedule an Appointment with Auto Medics of Shelby
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (586) 315-4799
Need an appointment for today? Call the shop directly at (586) 315-4799
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
93
Customer Service
87
Customer Amenities
95
Home of the free loaner car, Auto Medics of Shelby was established in 1999 and has been providing the local area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Use our NAPA EasyPay card and extend your warranty to a 36-month / 36,000-mile warranty.  Lifetime warranty is also available on premium parts. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “friendly”, “courteous”, and “honest”. A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ACDelco
  • ASA
Map
Get Directions to Auto Medics of Shelby
Schedule an Appointment with Auto Medics of Shelby
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (586) 315-4799
Need an appointment for today? Call the shop directly at (586) 315-4799
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