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Precision Tune Auto Care - 050-19

(410) 505-8267
214 Verified Reviews
ptac05019@precisionac.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

409 Ritchie Hwy
Severna Park, MD 21146 USA

AUTO REPAIR EXPERIENCE

  • Wayne Danielczyk, Manager
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 26 Years of Car Repair Experience

Precision Tune Auto Care - 050-19 Reviews

OVERALL RATING

214 Verified Reviews
5 stars
(107)
4 stars
(61)
3 stars
(19)
2 stars
(6)
1 star
(21)
by - Verified Customer January 09, 2018

good job

by - Verified Customer January 05, 2018

Excellent work. Didn't have parts to replace belts right away, so ill be taking it back to them soon. Kudos!

by - Verified Customer January 02, 2018

So glad that Stan is back! This shop is 1/2 mile from my home. I had been driving about 50 minutes to the PTune in Hunt Valley. We trust Stan.

by - Verified Customer December 26, 2017

I have found this Precision Tune to be excellent for common repair and maintenance needs. I am usually able to get an appointment the next day, and the work has always been completed on time.

by - Verified Customer December 22, 2017

Very fair price, treated with respect and no pressure for any repairs/service but I went in to mount, balance and rotate tires but my car makes a noise now so I'm not sure about the work.

by - Verified Customer December 22, 2017

Great experience

by - Verified Customer December 20, 2017

Everything turned out great! Had an oil change, and tires installed. They also checked the brakes and did not find anything wrong. The tire pressure was just write and all the nuts were tight! Great Job!

by - Verified Customer December 06, 2017

Trustworthy management

by - Verified Customer December 04, 2017

timely & professional

by - Verified Customer November 26, 2017

Front end alingment only

by - Verified Customer November 21, 2017

Very satisfied.

by - Verified Customer November 19, 2017

Good.

by - Verified Customer November 17, 2017

Greatwork friendly staff

by - Verified Customer November 15, 2017

I usually get great service when i bring one of our vehicles, thanks Wayne..

by - Verified Customer November 13, 2017

Wayne is great to work with.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer November 09, 2017

Frriendly service

by - Verified Customer November 08, 2017

Wayne was great to work with, but took days for a starter replacement to be installed.

by - Verified Customer November 06, 2017

The guys at Precision Tune in Pasadena were friendly and respectful. They schedule appropriately so customers don't have to wait for their vehicle longer than necessary. I purchased a Groupon for an oil change and liked the experience so much I bought it again for my second vehicle.

by - Verified Customer November 06, 2017

Wayne is great. I've been going there for years with all my vehicles.

by - Verified Customer November 03, 2017

Work was done on time and at a good price.

by - Verified Customer November 01, 2017

They did a good on what I came in for, and informed me as to what needed to be done. They were courteous.

by - Verified Customer October 30, 2017

I found precision auto tune through a Groupon ad. For the discounted price, I feel the work was excellent. I would definitely go back

by - Verified Customer October 23, 2017

I went in because the car was having trouble starting. I suspected the alternator needed to be replaced. But they told me the alternator was fine and the battery needed to be replaced. I didn't agree, but 3 times I was assured that the alternator was working fine. Like most people understand, if the alternator is bad the car will keep killing batteries. I paid the money and now of course (barely 2 days later) the car won't start because the new battery is dead.

by - Verified Customer October 23, 2017

They are very friendly. Will continue to do business with them.

by - Verified Customer October 16, 2017

I was charged extra for oil that was in excess of my tank. I was told that I needed to rotate my tires that were less than a week old.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer October 13, 2017

i had an oil change and all went well. not so much a repair.

by - Verified Customer October 12, 2017

Excellent

by - Verified Customer October 11, 2017

I wish I could remember the managers name because I would give him major kudos! He showed me my car on the lift and explained that I will need to replace my shocks in the near future but did not pressure me to do it that day. He showed me how the wear on my tire was unusual and it was due to needing replacement shocks. I only went in for an oil change but I ended up with four new tires and not because I felt pressured at all. The manager showed me where one of my tires needed to be replaced as soon as possible and that led to him looking into competitive tires and providing prices and thoroughly explaining the differences between them and warranty information and ratings. When I left my car felt brand new after the service and tires. I did not end up needing an alignment, which I am certain that most other places I would have gone would have told me I needed so that I would spend more money. I will definitely return to this location for my future auto maintenance and repair needs!

by - Verified Customer October 10, 2017

Repair was done at reasonable price. Friendly atmosphere at shop.

by - Verified Customer October 06, 2017

My fluids were not topped off :(

by - Verified Customer October 06, 2017

Good customer service but service was not needed but was explained that it was needed

by - Verified Customer October 05, 2017

First time. Professional

by - Verified Customer October 05, 2017

I bought a coupon off groupon and was suppose to have the fluids filled and oil changed. I had to fill the power steering and windshield washer fluid myself after it was done. And now I'm wondering if the other fluids were filled. I will not be returning.

by - Verified Customer September 29, 2017

Awesome experience!!

by - Verified Customer September 26, 2017

Customer service is great. The only issue I have is that I had coupons that would have reduced the price of my bill more than the coupons that the shop used for my bill. I didn't get the max savings on an $850+ repair, but was assured their coupons were better than mine, even after I showed mine to them.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer September 20, 2017

Didn't fix problem but is a difficult one to figure out.

by - Verified Customer September 18, 2017

I used a groupon coupon in order to get my tires rotated, my brakes checked, an oil change, and windshield wiper fluid filled. i figured all of that was too good to be true for $25 and i went in expecting that, and i was correct. the only thing that was done was an oil change and filling air in my tires.

by - Verified Customer September 17, 2017

Great work but did not reset my oil change indicator

by - Verified Customer September 17, 2017

Quick and efficient - a fair price and good service as always.

by - Verified Customer September 15, 2017

The service person was friendly and helpful, the waiting area was clean and comfortable and the work was done quickly and correctly.

by - Verified Customer September 15, 2017

Dimitri is fab. Mr. Customer Service.

by - Verified Customer August 31, 2017

they were able to fix my car the same day that I requested service

by - Verified Customer August 27, 2017

The desk clerk was nice and thorough. When I got my car back, some items that were in my glove compartment were scattered on the floor.

by - Verified Customer August 25, 2017

Work performed efficiently and on time.

by - Verified Customer August 17, 2017

Overall great experience for my first time there. Wasn't pressured into anything

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer August 13, 2017

Work done quickly and well

by - Verified Customer August 04, 2017

Very friendly and professional staff. Good work and good price.

by - Verified Customer July 26, 2017

It was very nice to overhear you talk customers OUT of unnecessary repairs while I was waiting in your waiting area. I appreciate honest people!

by - Verified Customer July 21, 2017

It is now my regular car repair and maintenance destination.

by - Verified Customer July 21, 2017

We have had two sets of tires installed here in the past few months and have had stellar service and a great experience each time.

by - Verified Customer July 13, 2017

This shop is excellent

by - Verified Customer July 12, 2017

I was pleased with the prompt and efficient services rendered by the staff at Precision Tune.

by - Verified Customer July 10, 2017

Tire rack tire install painless and performed in a short time.

by - Verified Customer July 10, 2017

Happy customer

by - Verified Customer July 07, 2017

The manager who helped me was very helpful and great!

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer July 02, 2017

Excellent service, correct diagnosis, very helpful, fair pricing, good advice.

by - Verified Customer June 29, 2017

It was a great experience, would go there again.

by - Verified Customer June 27, 2017

Customer service was great, very friendly staff, I would highly recommend this business if you are in need of service.

by - Verified Customer June 20, 2017

Customer service was awesome, and manager was terrific. Excellent experience.

by - Verified Customer June 16, 2017

The Groupon deal to get my headlights restored saved me a lot of money. They did great work in a timely manner. Very friendly.

by - Verified Customer June 15, 2017

All good!

by - Verified Customer June 14, 2017

Wayne is an excellent manager!! Very through, friendly and competent. I have come back many times and recommended to many friends and they are happy with Precision Tune and WAYNE's TEAM.

by - Verified Customer June 12, 2017

Quick service.

by - Verified Customer June 12, 2017

They have my trust.

by - Verified Customer June 06, 2017

I love these guys. Honest and fair. Never try to up-sell me. Just good work on time.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer June 04, 2017

I brought my daughters Jeep in. The passenger window was stuck down. It is never convenient to make arrangements to drop car and get everyone where they need to go. The issue was not only not fixed the first time. There were more things broken - the door wouldn't open from the inside and the lock didn't work. So we had to make arrangements to drop the car again. I requested some sort of compensation for the botched job and the time that we spent getting the car there and picked up twice. Wayne said he would look into and I never heard back.

by - Verified Customer June 04, 2017

I purchased a Groupon to get my service done. I was supposed to get a tire rotation, vital fluids top off, brake inspection. Only the oil changed was performed.

by - Verified Customer June 04, 2017

Great shop, used groupon had a great deal. Employees were nice and car was done within the promised time frame.

by - Verified Customer June 04, 2017

Something was done to the car that I did not ask for and an interior part was missing when they returned the car to me.

by - Verified Customer June 02, 2017

Desk person was very helpful, thorough, explained everything, very polite and gave all follow up information to keep me in touch with completion and responses to my questions.

by - Verified Customer May 25, 2017

Stopped in without an appointment and was back on the road in about an hour. Great service and attitudes.

by - Verified Customer May 23, 2017

Quick, fast, reliable. Will return again soon.

by - Verified Customer May 23, 2017

Quick service.

by - Verified Customer May 19, 2017

The man at the front desk was very nice, however easily distracted so it took a little longer to drop off my car than expected. When I picked up my car, the tires looked very dirty so I wasn't exactly excited about having new ones and the mechanic didn't turn off my tire pressure alarm so I didn't know whether he had done it or not. Not awful service, just not great either.

by - Verified Customer May 19, 2017

Excellent shop. Professional, trustworthy. So glad we have them in the area.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer May 15, 2017

Manager and mechanic were helpful.

by - Verified Customer May 15, 2017

I only went in for an oil change. The car was taken at the appointed time and returned a short time later. I'm always happy with my service there.

by - Verified Customer May 15, 2017

Nice treatment. Okay waiting room, but coffee available.

by - Verified Customer May 07, 2017

The employees at this location was extremely helpful and was very polite. I will be going back to this location to have anything done to my car.

by - Verified Customer May 04, 2017

I drop my car off and they call me when its done. No problems.

by - Verified Customer April 30, 2017

I ordered a Groupon deal for a premium oil change with them and was very happy with the service. I was able to make an appointment promptly and the staff was friendly.

by - Verified Customer April 28, 2017

The price was much higher than originally quoted. It felt like the old shell game when the pricing was explained.

by - Verified Customer April 28, 2017

Everyone was very pleasant and professional. I highly recommend Precision Tune.

by - Verified Customer April 21, 2017

Very attentive.

by - Verified Customer April 21, 2017

Car was done quicker than expected and price was reasonable. No surprises.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer April 21, 2017

Very satisfied with service I received.

by - Verified Customer April 13, 2017

Staff was friendly,made you feel welcome. Job was done in a timely manner. Would recommend there business. Great bunch of people who make you feel comfortable.

by - Verified Customer April 07, 2017

The personnel at the shop were very attentive, polite, professional, and were very honest with me regarding the expectations on repairing my car.

by - Verified Customer April 05, 2017

I popped in to get work done due to an unexpected trip I had to take so I needed the work done right then and there while I waited and they did all I asked and quick and didn't charge me an arm and a leg! Definitely going back!

by - Verified Customer April 04, 2017

Was happy there was no line and work was done quickly. Was offered a cup of great coffee, area and bathroom very neat. Attendants were very friendly and very respectful. Was given a list of needed repairs. Look forward to having more work done there and to tell others about the shop and their excellent work.

by - Verified Customer April 02, 2017

The district manager was at the service desk and provided good customer service! The oil change was done in a timely manner!

by - Verified Customer April 02, 2017

Good service and fair price.

by - Verified Customer March 31, 2017

Precision Tune always do a good job!

by - Verified Customer March 28, 2017

Great experience, I will return.

by - Verified Customer March 24, 2017

I usually just get oil change and tire rotation. I was given a fair estimate for additional work to be performed.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer March 24, 2017

Service was great and treated professionally and with courtesy.

by - Verified Customer March 20, 2017

Thanks for the good work.

by - Verified Customer March 17, 2017

I thought the repair went well until I tried to remove the spare tire to put my bike rack back. The bolts are on so tight I can't begin to budge them even when putting my entire weight into it. I now need a shop to loosen the bolts even though o was able to lose them from the factory settings when I first bought the car. It's just stupid & infuriating. Who needs a spare put on that tightly? Guess what?! Someone may need to actually use the spare and they can't.

by - Verified Customer March 14, 2017

Oil change. Very fast and well done. Good job.

by - Verified Customer March 08, 2017

Satisfied overall w/the experience.

by - Verified Customer March 07, 2017

Good prices and I have trust in them.

by - Verified Customer March 06, 2017

Good

by - Verified Customer March 03, 2017

This is a great shop.

by - Verified Customer March 02, 2017

Great customer service.

by - Verified Customer February 27, 2017

Pleasant, confident staff got the job done right. I'll be back!

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer February 22, 2017

I had brought another vehicle there prior but this was first for my Camry. Service was fast, accurate and the service rep was very helpful with explanations of suggested work I should consider. Excellent experience.

by - Verified Customer February 21, 2017

Ben and team were courteous and provided excellent service

by - Verified Customer February 17, 2017

Rob and Ben were absolutely amazing.

by - Verified Customer February 14, 2017

It was a great experience. I will definitely be back.

by - Verified Customer February 10, 2017

Called the store before I made the appointment for the oil change because there was a Groupon available. Spoke with guy on the phone and I was assured the Groupon will cover the oil change because my car did not need special oil. But during the appointment I was told it displays need special oil and had to pay for the oil and filter as extra.

by - Verified Customer February 09, 2017

Very kind people. Work was done fast and at a good price.

by - Verified Customer February 07, 2017

Always do a good job.

by - Verified Customer February 06, 2017

This most recent experience was not good. The appointment was not properly recorded so they were not prepared to do the work I requested when I made the appointment. It appears that even though they took the van back into the shop a second time and charged me for the alignment and rotate/balance the tires, that work was not actually performed.They also did not top off any of the fluids when they did my oil change. I was very disappointed with this visit. Perhaps this all happened because the regular store manager is out with a surgery.

by - Verified Customer February 05, 2017

The shop manager and mechanic questioned be 3-4 times about what was wrong with the vehicle. The shop manager had no information about me dropping my vehicle off again. The mechanic, who was not in uniform, wore a ragged and stained hoodie scoffed about my problems and rolled his eyes. I gave him the keys, he entered my car in his soiled clothes, with no paper mat, drove so aggressively around the parking lot that it scared my wife, who was waiting for me outside in another vehicle. While still giving information to the shop manager, who only wrote down my phone number, the mechanic abruptly parks the car and asks me to drive him around.

by - Verified Customer February 05, 2017

The price I paid for brake pads and rotors was about $100 more than i expected to pay.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer February 02, 2017

Oil change was quick and not the hassle of other services which was nice. Quick in and out and good price with the online coupon I printed. Will return.

by - Verified Customer January 25, 2017

Awesome service

by - Verified Customer January 24, 2017

Groupon deal was great.

by - Verified Customer January 22, 2017

It was good.

by - Verified Customer January 18, 2017

Good. I will go back.

by - Verified Customer January 17, 2017

I brought my car in for an oil change; service was great however, I had a question about my tire sensor light and if they could check to see see if the sensors were faulty, the technician said that they were okay. I just think that as a courtesy he should have checked the air pressure in all my tires...and so I drove off with the tire sensor light still being displayed.

by - Verified Customer January 15, 2017

They are always good to work with and the prices are okay.

by - Verified Customer January 12, 2017

Great shop.

by - Verified Customer January 12, 2017

Good

by - Verified Customer January 08, 2017

I like this mechanic shop. The people there are nice and their work is of high quality.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer January 05, 2017

Good deal offered on Groupon for the work that was performed.

by - Verified Customer January 04, 2017

Thanks for doing a great job.

by - Verified Customer January 04, 2017

Good workers.

by - Verified Customer January 02, 2017

Good service.

by - Verified Customer December 29, 2016

Wayne was knowledeable and friendly.

by - Verified Customer December 28, 2016

Good experience. Will go again.

by - Verified Customer December 28, 2016

Great service.

by - Verified Customer December 26, 2016

I feel I was over-charged for the parts considering it was a refurbished part. I was charged $285 for an alternator. Seemed unnecessary.

by - Verified Customer December 21, 2016

Very friendly staff. Efficient and clean.

by - Verified Customer December 19, 2016

Me and my family will not go anywhere else for car repairs, oil changes, etc. They are the best.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer December 18, 2016

Thank you for the great experience.

by - Verified Customer December 18, 2016

Always great service.

by - Verified Customer December 15, 2016

I have used this location for some time and I have been happy with their service and honesty.

by - Verified Customer December 14, 2016

I had my tires delivered to this place from Tire Rack. My appointment was at 8 in the morning and when I arrived to drop my car off, they said only two tires were there. They did not inform me of that, so I woke up early and attempted to drop my car off for nothing. When getting the tires put on my car, I was strongly encouraged to get my steering aligned and said no. When I picked my car up, the rims of my car were covered in black from changing the tires. They did not even wipe them off.

by - Verified Customer December 12, 2016

Great

by - Verified Customer December 12, 2016

Service was good.

by - Verified Customer December 08, 2016

Great

by - Verified Customer December 06, 2016

I felt overcharged.

by - Verified Customer December 01, 2016

Courteous, fair, and responsive.

by - Verified Customer November 29, 2016

Oil change and did not have appointment but was serviced.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer November 24, 2016

The manager was extremely courteous and professional. Definitely will go here again.

by - Verified Customer November 24, 2016

The shop explained more to me when my uncle was on the line with me (I'm female). When I called to get more information, I seemed rushed off the phone prior to when my uncle was on the line. The prices are always fair and reasonable. The staff are usually nice. I've never had any serious problems with staff or service.

by - Verified Customer November 17, 2016

Very impressed with manager -- took time to make sure the part was covered under warranty and delivered my car to me to the restaurant next door. I was able to have lunch and get back to work on time! Excellent service.

by - Verified Customer November 16, 2016

Customer service was good.

by - Verified Customer November 08, 2016

Very polite.

by - Verified Customer November 07, 2016

I always take my car to this location for service. I feel that they are honest and don't try to rip me off. I am very happy with their service and they try to accommodate my schedule when making repairs. I always recommend this Precision Tune to all my friends and family.

by - Verified Customer November 02, 2016

Appointment was easy, took the car in on time, and did what was suppose to be done for a reasonable cost.

by - Verified Customer December 07, 2015

Honest service. Not pushy and don't recommend unnecessary work.

by - Verified Customer December 02, 2015

I got the service that I asked for and they didn't try to force me in to getting other work done.

by - Verified Customer December 01, 2015

Excellent work and a great price. They were helpful and fast.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer November 30, 2015

A+++ service.

by - Verified Customer November 29, 2015

I went in for an oil change and left with massive leakage, never before observed.

by - Verified Customer November 26, 2015

I like the convenience and cost.

by - Verified Customer November 24, 2015

I like the service.

by - Verified Customer November 24, 2015

I felt like they were honest and they did good work.

by November 24, 2015

Last time I got an oil change with tire rotation but later realized they hadn't topped off fluids, put air in my tires, or rotated them.

by - Verified Customer November 24, 2015

Good service and prices.

by November 22, 2015

It was good but they did not fill my tires with air.

by - Verified Customer November 22, 2015

They have started the practice of saying all of the fluids need to be replaced, the serpentine belt was bad (with 20,000 miles), etc. I can go anywhere and get that.

by - Verified Customer November 18, 2015

Convenient location, reasonable diagnostics and fair prices.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer November 17, 2015

I just like their cheaper prices.

by - Verified Customer November 16, 2015

They do such a great job and finish the job within time frame given. Very friendly.

by November 16, 2015

I got good service.

by - Verified Customer November 13, 2015

I took the car in for a headlight not working and not only was it not fixed, they tried to tell me it was a wiring problem. When I took the car to another place for a second opinion they fixed it and had to correct some of the messed up stuff done by the folks at Precision Tune.

by - Verified Customer November 12, 2015

I feel like the job was done well and I am happy with how my vehicle is running after the service.

by - Verified Customer November 11, 2015

They did ok with customer service but when they realized that they could not fix my car they charged me anyway for just looking at it.

by - Verified Customer November 08, 2015

They did a great job with my car and Wayne provides outstanding customer service.

by October 30, 2015

I was pleased with the service.

by - Verified Customer October 29, 2015

Friendly and fast service.

by - Verified Customer October 26, 2015

I felt like I was being taken! I ended up taking my car to another shop got more than I ORIGINALLY needed fixed and still paid less money!

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer October 21, 2015

The person at desk said I needed new brakes. After going to another repair place, it turns out my brakes are good, no need to replace.

by - Verified Customer October 18, 2015

I was told my brakes needed complete overhaul. Before having them do the work I got a second opinion where I was told that was not the case Whatsoever. After using this precision tune many times for many cars I will no longer return.

by October 16, 2015

I was told on 2 separate occasions incorrect/unnecessary repairs were required.

by - Verified Customer October 15, 2015

Manager is polite, prompt and thorough. Technicians are clean, and explain work to be done.

by - Verified Customer October 14, 2015

I tell people all the time they have the best oil change prices in town.

by - Verified Customer April 13, 2014

Good service, trustworthy, convenient.

by - Verified Customer March 12, 2014

I like the quick service and very attentive employees.

by March 03, 2014

I originally had my Struts/Shocks replaced on 3/5/14. They began to fail within two weeks. This appointment was handled well, and everything was covered under warranty, but within a week my shocks are failing again. I just dropped my car off for a 3rd time to get the shocks replaced again. Frankly, I wouldn't be going to this shop except that I've already paid to have the work done. This comes on the heals of having to have 1 of the two CV joints replaced in January redone at this shop as well. Ever since the management change at this shop a year ago, the quality of the work has gone down hill.

by - Verified Customer February 20, 2014

I have recommended people there and will again.

by - Verified Customer February 19, 2014

They care about your service.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer February 11, 2014

Have taken my cars there for the past 3 years. Very honest and helpful with any problems I have had.

by - Verified Customer February 10, 2014

I think their rates are fair, and the service is good.

by - Verified Customer February 07, 2014

Great service.

by - Verified Customer February 02, 2014

They are always helpful and do things as promised, when promised.

by January 28, 2014

My wife was 3 minutes late for the appointment and was told the appointment was given away. she was refused service.

by - Verified Customer January 24, 2014

Not completely satisfied with Precision Tune.

by - Verified Customer January 24, 2014

I had new front disc brake pads and rotors installed on my 2005 Toyota Camry on 1/25. At the same time the rear brake drums and pads were cleaned. On April 10, I returned the car to Precision Tune as the brakes were making a sound. I was told that the front pads had overheated due to heavy braking and should be replaced with ceramic pads and that the rotors were warped and should be replaced. In addition, I was told that the rear brake pads and drums should be replaced. This work was performed on 4/10. Two days later I had to return the car to Precision Tune as thumping sound could be heard when the brakes were applied. This problem was diagnosed and new brake hardware was ordered. On 4/15 the new brake hardware was installed at no cost. Now the thumping sound has returned and I have made arrangements to return the car to Precision Tune on 4/23. This brake job has turned into a nightmare.

by - Verified Customer January 17, 2014

I have confidence in them.

by January 16, 2014

Good service, good turn around time.

by January 15, 2014

I spoke with the location manager and he was friendly and helpful with my inquirers. I received the same service once I arrived at the location as well.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr
by - Verified Customer January 03, 2014

Great service, great prices, great customer service.

by - Verified Customer January 03, 2014

The staff at the shop are very friendly and helpful. Plus there are many coupons on their website.

by - Verified Customer January 02, 2014

I only had limited service (Oil & Filter Change), however, they were prompt, reasonably priced, and did not appear to "push" or "recommend" services beyond what I had requested.

16 verified customers did not leave comments but provided these ratings:
by Andrew, Mike, Michael, Kendal
by David, Eileen, Joe
by Sandra, Leslie, Patrick, Stephan
by Jim
by 1 verified reviewer
by Jim
by Jennifer
by Jayr

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Precision Tune Auto Care has been serving the local community since 2009 and has been providing Severna Park and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “knowledgeable”, “accommodating”, “knowledgeable”, and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

Spanning four decades, Precision Tune Auto Care has kept vehicles in Severna Park safe and on the road. Just off of route 2, we are your number 1 place to find fast, convenient, and affordable solutions to all of your automotive repair and maintenance needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Precision Tune Auto Care - 050-19