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Red Rock Auto & Cycle

RepairPal Certified Shop in Sedona

Red Rock Auto & Cycle

175 Verified Reviews
(928) 770-5749
1630 W. SR. 89A
Sedona, AZ 86336 USA
"They do good work, they are very reliable and they stand behind their work."
— Georgina, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Bill Raper, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 60 Years of Car Repair Experience
Red Rock Auto & Cycle Reviews
175 Ratings
Displaying 1 - 15 of 171reviews
Gabriel
01/31/19
Verified Customer
They were on their game.
Nancy
01/28/19
Verified Customer
Very friendly and the prices were reasonable.
Paul
01/29/19
Verified Customer
I have taken cars for repairs to Red Rock Auto & Cycle since we moved to The Village and they have always done great work
Sal
01/20/19
Verified Customer
They were very nice and helped us with car rental and accommodations. We are very grateful for their help.
Mo
01/01/19
Verified Customer
I had about the best experience taking my car into Red Rock Auto & Cycle as one could getting their car fixed during a road trip. The team was great.
Joe
01/22/19
Verified Customer
The facility was hard to find because I didn t know what to look for and despite the signs that in looking back were so prominent it was behind the more obvious restaurant. The shop itself was not impressive, but the service provided was excellent.
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Hi Joe, Thank you for leaving a five star review for us. I'm sorry you feel the shop itself is not impressive and I do somewhat agree with you as this building was built back in the early 1960s and it used to be a gas station. Then in 1972 the additional building where our office is located was thrown together as a radiator shop that has a addition built on as a paint booth. that was added in 1979. the restaurant was an alignment shop from 1980 through 1994 then converted to a restaurant. Even though the building and property show obvious signs of use and abuse we do what we can to keep it as nice as possible, but I rent it and dumping a lot of money into it would be foolish as I don't own it. I'm glad you like the service we provided you and hope that you will think of us the next time you need auto repair or service. Thanks, Bill Raper (owner)

Amy
01/03/19
Verified Customer
I WILL definitely return! Mike was very kind, while i waited for the repairs to be finished.
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Thank you for the nice review Amy, We look forward to seeing you again.
Bill Raper (owner)

Jose
12/25/18
Verified Customer
We had an unexpected issue with our car while on vacation for the holidays. Michael and Bill were great. They explained the issue with the car and what caused it. The car was fixed, thouroughly inspected and delivered when promised. The repair costs were very reasonable. Thanks Red Rock Auto!
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Hi Jose, and thank you for this awesome review. We do our best to help our customers understand the issues there vehicles have before we do the repair as we believe in educating customers prior to charging for any service.
Bill Raper (owner)

Charles
12/17/18
Verified Customer
Very satisfied
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Hi Charles, Thank you for the review. I'm glad you were satisfied with our service
Bill Raper (owner)

Todd
12/13/18
Verified Customer
The staff was very professional and courteous. The work was done the next day and did a good job. Will be coming back!
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Hi Tod, Thank you for the awesome review. We look forward to seeing you again.
Bill (owner)

Jhori
12/04/18
Verified Customer
The staff was very knowledgeable and friendly. They explained everything in easy to understand terms to me. I was driven to my job after I dropped it off and they offered to come and pick me up when it was done. The also emailed me all of the automotive details as well as verbal explanations. They were on top of their game in my estimation. I would recommend them highly.
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Wow Jhori, What an awesome review. Thank you for taking the time to leave it. We believe in education and open communication with our customers. We want you to understand and feel comfortable with having your car serviced at Red Rock Auto and Cycle. We look forward to seeing you again.
Bill Raper (owner)

David
11/28/18
Verified Customer
Integrity and quality
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Thanks for the review David, Our motto has always been, Honesty, Integrity, Quality workmanship and fair pricing.
Bill (owner)

Bob
11/27/18
Verified Customer
Red Rock consistently has demonstrated honesty, fairness and high quality service each time I went to them for repairs.
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Thanks Bob, We really appreciate you taking the time to leave such a nice review for us.Our motto has always been, Honesty, Integrity, Quality workmanship and fair pricing.
Bill (owner)

Rick
11/19/18
Verified Customer
We absolutely LOVE everyone at Red Rock Auto and Cycle........they are the best and go out of their way to take care of us and our old cars. What a great team!
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Thank you Rick for this awesome review. we really appreciate you taking the time to say these nice things.
Bill Raper (owner)

Tom
11/18/18
Verified Customer
Our experience was great and Anna, Bill's wife, even acted as my taxi drive because I was stranded with a sick wife. We live 40 minutes from their shop. And Michael who runs the office was also awesome
Reply from Red Rock Auto & Cycle
by Red rock auto, February 01, 2019

Thank you for the review Tom, I hope all is well now with your wife, We enjoy helping people and Anna is a perfect example of that. I'm glad we were able to help.
Bill Raper (owner)

RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
99
Tools & Equipment
92
Customer Service
96
Customer Amenities
95
Red Rock Auto and Cycle was established in 2005 and has been providing Sedona and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained, and ASE certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile nationwide warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “knowledgeable”, “polite”, “friendly”, “honest”, and “affordable”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
HOURS OF OPERATION MONDAY - FRIDAY 8:00 AM - 5:00 PM ​Thank you for visiting our site. We want you, our valued customers, to understand everything that is entailed in the repair of your vehicle. We prefer to educate you rather than simply tell you what's wrong so that you have a better understanding of what we do and who we are. Please review our Services page in the drop down menu above. You will find some great explanations, educational materials and cool videos to watch. You can even get to know each of our highly skilled team members from the drop-down menu under About Us. Have fun and thanks again Bill Raper​ Owner CONTACT US ​928 282-4988 RRAC1630@gmail.com Looking for a great repair shop that will fix it right the first time at a fair price and treat you with the respect you deserve? Look no further than Red Rock Auto & Cycle. We are the repair shop you've been looking for. Call or come on in and meet our staff and let us show you what we can do. We are ASE certified professionals. Our success has been built entirely on honesty, integrity. fair pricing and quality workmanship. click here to visit our motorcycle website ​ Auto Makes We Service... Acura Audi BMW Buick Cadillac Chevrolet Chrysler Dodge Ford GMC
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
Questions Answered by Red Rock Auto & Cycle
Can An Anti Theft Device Lock The Key Cylinder So The Key Wont Turn? on 2009 Chevrolet Silverado 1500
no. sounds like you need a new lock cylinder, these trucks have a high failure rate of this, another possibility is the front wheels are turned and binding. try shaking the steering wheel while trying to turn the key.
What's The Problem My Fans Will Not Come On Too Cool My Car Down on 2001 Nissan Altima
could be a number of things, a coolant temp sensor/switch, a cooling fan relay, a failed fan motor, the pcm, a wireing issue ie. corroded or burned wires or connection, rodent damage, the list goes on. take it to a reputable repair shop for a proper diagnosis. don't waist time and money throwing parts at it.
Does A 1999 Dodge Ram 1500 Van Has A (Awal) Abs Control Module Or A (Rwal)Abs? on 2009 Dodge Ram 1500
in 1999 dodge ram 1500 van came with (rwal) and (4wal) rear wheel anti lock brakes and four wheel anti lock brakes. one way you can check for yourself is to look for an electrical wire going into the front wheel hub, ( the part that the wheel bolts to) you will find one on each side. you will have to look from the underside of the van on the inside of the front wheel, the wire would be running right along the rubber hose that goes to the brake caliper. if you have an electrical wire going there then you have 4wal abs. if not it would be rwal. on the rear differential you should find an electrical wire plugged into a sensor on top of the differential. this is on both rwal and 4wal
What's The Ballpark To Fix An Exhaust On A Car With A Catalytic Converter? on 1990 Plymouth Acclaim
it really depends on where the exhaust is leaking and where the car spent most of its life. if its really reusted from salt or is it from the southwest. could be a simple casket or seal for around $150 to an entire exhaust system which could run into the thousands
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What verified customers have to say about Red Rock Auto & Cycle
Would recommend to a friend
98%
Car was ready when promised
95%
Did not feel sales pressure
98%
Car was fixed correctly the first time
95%
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