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Red Rock Auto & Cycle

(928) 263-6923
102 Verified Reviews
rrac1630@gmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
09:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 4:00pm

ADDRESS

1630 West State Route 89A
Sedona, AZ 86339 USA

AUTO REPAIR EXPERIENCE

  • Bill Raper, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 60 Years of Car Repair Experience

Red Rock Auto & Cycle Reviews

OVERALL RATING

102 Verified Reviews
5 stars
(80)
4 stars
(17)
3 stars
(4)
2 stars
(1)
1 star
(0)
by - Verified Customer December 17, 2017

Work was done on time and for a competitive price!

by - Verified Customer December 14, 2017

These guys are great. Communication was excellent, polite, and kind. They showed extreme dedication to getting our car fixed. Thanks!

by - Verified Customer December 11, 2017

Incredibly nice people, very communicative, will give them by business for sure

by - Verified Customer December 11, 2017

Excellent service. Have been recommending to friends.

by - Verified Customer November 29, 2017

Had work done on my dirtbike , they got it running like the day I bought it in 2005 ! Thanks , Greg

by - Verified Customer November 27, 2017

Took their time to fix it to make sure it was done right and charged a fair price. Definitely satisfied.

by - Verified Customer November 27, 2017

The Best in Sedona!

by - Verified Customer November 16, 2017

very good

by - Verified Customer November 12, 2017

Great

by - Verified Customer November 02, 2017

Thank you for getting it done

by - Verified Customer October 22, 2017

A OK

by - Verified Customer October 12, 2017

Derrick is da bomb!

by - Verified Customer September 24, 2017

Derrick Kreis is a Super Hero. He works so hard, is always in motion helping someone and he is kind friendly, helpful, strong, intelligent, warm, knowledgeable and willing to go waaaay out of his way to get the job done and done right! Of all the motorcycle shops I've visited in my life, Derrick is the best! And the crew he has assembled around him are also great. They are warm and kind and attentive and the break the mold of the coarse, macho, rude, insensitive motorcycle gear heads. Three cheers for Derrick Kreis and the team he has created!
Jim / Dr. James V. Hardt

by - Verified Customer September 24, 2017

We are new to Sedona. Had van towed to Red Rock thinking we faced a $4500 trasmission repair. $100 fixed a loose spline and we were on our way. Direct and friendly service and a great find.

by - Verified Customer September 17, 2017

All of the guys were wonderful, very nice and helpful. Since part came in later and mechanic was not same person the day I was to get my car, it took another day. They got right on it! Great crew!

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer September 14, 2017

Professional, friendly, competent!

by - Verified Customer September 12, 2017

Michael is an asset to your company and a testament to what can happen if you get lucky enough to have a good honest person working for you. Because of him we will recommend your place to many people here in town. Bottom line is that kid deserves a raise I'm sure.

by - Verified Customer September 10, 2017

Great guys Derrick helped me out with motorcycle tires and went out of his way to ge me back on the road.

by - Verified Customer September 08, 2017

Red rock auto was the nearest shop to where our van broke down. Boy did we luck out! They were polite, quick and so helpeful!

by - Verified Customer September 07, 2017

Experience was delightful and return.

by - Verified Customer September 04, 2017

Great Job! Thank you!

by - Verified Customer August 24, 2017

nice job

by - Verified Customer August 16, 2017

Great job. I was on vacation and broke down. The guys got me back on the road in a couple hours.

by - Verified Customer August 10, 2017

Service was done quite professionally; personable yet thorough and very convenient! Thanks!

by - Verified Customer August 06, 2017

Good customer service and good mechanical service. We will be back!

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer July 27, 2017

None better.

by - Verified Customer July 26, 2017

Very professional people. The guy that runs the front desk was awesome and was able to get me in with very short notice. He overnighted a part from LA and was able to get my car back to normal.

by - Verified Customer July 26, 2017

I felt very confident in the work performed and would recommend them to my family and friends.

by - Verified Customer July 25, 2017

Very caring shop = good people who truly want to take care of your vehicle for you, and do it correctly the first time.

by - Verified Customer July 23, 2017

Diagnostic on my car problem was performed correctly with fair price but it took more than double time.

by - Verified Customer July 19, 2017

Derrick went over and beyond our expectations. After being away for sometime our Yamaha needed work with only one week to get it back in the road for our recent move.
Thank you Derrick for such wonderful customer service and for doing such a great job so quickly...
Red Rock Auto & Cycle has our vote for #1 for customer service and repair!!!!

by - Verified Customer July 18, 2017

very good

by - Verified Customer July 16, 2017

Derrick is very friendly and honest.

by - Verified Customer July 14, 2017

They were the only shop that were honest and upfront with me on my car..It was still a little too expensive for me, but I have learned from past experiences that Id rather pay the price only once and get It done right the first time!! Thanks

by - Verified Customer July 11, 2017

Bitchin!

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer July 03, 2017

First time to Red Rock Cycle, they instill confidence and they seem quite competent. They earned my continued business and support; I was quite impressed for all aspects of the visit, service (both customer and motorcycle) and the billing was certainly fair and appropriate. I will refer them to others too. Keep up the great work RR A&C!!

by - Verified Customer June 15, 2017

Thanks!!

by - Verified Customer June 05, 2017

I have my chopper served and upgraded with Derrick. Outstanding workmanship. Great atmosphere.

by - Verified Customer June 05, 2017

Derek..Excellent communicator on my Triumph 800 Tiger tire changes. Very knowledgeable.

Nate..I can't thank you enough for catching my side stand being loose, and one nut missing. Also throttle adjustment. While changing my tires, you 'caught' these two items. Shows GREAT initiative on your part while changing my tires to new ones.

PS..Continental tires Nate recommended are working out very well.

Was impressed with the 'can-do' ethic at Red Rock.

Nice job to you!

by - Verified Customer May 22, 2017

Derrick was the guy I spoke to here and all I can say is don't hesitate to bring your car/motorcycle to these guys.

by - Verified Customer May 22, 2017

Excellent, expert service done in efficiently and with reasonable cost

by - Verified Customer May 03, 2017

Fast, friendly, and effective service with reasonable prices.

by - Verified Customer April 25, 2017

They thoroughly inspected the car and explained necessary repairs needed as priority, next job, then repairs to make it 100% road worthy. Great team!

by - Verified Customer April 25, 2017

Pretty great service overall. Seemed a bit pushy, but not completely pressured into other repairs or maintenance

by - Verified Customer April 24, 2017

Great friendly place . The service was spot on with no hassles . I'll be back

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer April 17, 2017

Staff were friendly and provided me a ride home when car dropped off. Error in billing, discovered after charges submitted, were promptly adjusted when brought to staff's attention.

by - Verified Customer April 09, 2017

Brought a secondhand car in that I was considering buying. In under an hour I had a clear list of items for consideration and explanations for items that I was unclear on.
Over all just what I was looking for.

by - Verified Customer March 28, 2017

Great work...nice paint job.

by - Verified Customer March 24, 2017

Apart from having to pay 50% upfront everything was excellent. Guys were great !!

by - Verified Customer March 23, 2017

These guys are great.

by - Verified Customer March 20, 2017

They are the best. My check engine light went on, while I was on vacation in Sedona. I was worried about finding a good mechanic. I check the internet, and Red Rock had good reviews. I was so pleased I went to them.They got my car in quickly, did great work, they were polite, and friendly.

by - Verified Customer March 15, 2017

Got me in on a busy late afternoon and I had my car the next morning

by - Verified Customer March 14, 2017

Bill was great.He called my previous mechanic to have my clutch warrantied for me.Awesome work

by - Verified Customer March 12, 2017

Very professional but had to return for small problem which was resolved quickly.

by - Verified Customer March 10, 2017

Very professional, knowledgeable, fair priced,

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer March 08, 2017

Derrick was a supreme professional helping me out. He got my bike all squared away in maybe 20 mins when I walked in to the shop, I am grateful he fit me into the schedule. Reasonable cost for extremely proficient work, I will be sending any folks who ask to this shop. The rest of the staff were helpful and friendly, they earned a big fan in me.

by - Verified Customer March 05, 2017

Simply an oil change. Nice guys!

by - Verified Customer March 01, 2017

Bill and his team have always been great. And Mike is a good new addition. I just wish he'd look up my name before I arrive, or just not say 'hey, lady' after is say 'hello, Bill.' But that's a minor thing.

by - Verified Customer February 26, 2017

I'm from out of state and my car was making bad noises. They fixed this and another problem for under $50. Unbelievable. They are the best.

by - Verified Customer February 24, 2017

A very good experience. Michael was very, very knowledgeable, explaining everything clearly and giving us options. He was sincere, friendly, and spent necessary time with us. I'm so thankful to find a good mechanic and an honest business. Thank you

by - Verified Customer February 23, 2017

It was a process to resolve the problem, so ended up costing more than expected. Very good service resulting in fixing the problem. The car feels and drives so much better. Michael very helpful, nice guy! Mechanics did all they could efficiently Thank you.

by - Verified Customer February 09, 2017

Derek is a good motorcycle mechanic, very personable. I think the labor rate is high but overall satisfied.

by - Verified Customer February 07, 2017

Everything was fine, except that we were supposed to receive an estimate over the phone about work that needed to be done. We are still waiting for that and the car was in on Feb. 8th. We would like to hear from you!

by - Verified Customer February 07, 2017

Very reliable work performed by knowledgeable professionals.

by - Verified Customer February 06, 2017

I appreciate the contact, and respect for my time.

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer January 29, 2017

I love these guys --- I ended up needing more work than I had originally expected however being that my vehicle has 196K miles on it -- a 2000 Honda CRV -- I knew there were things that just wear out over time and since I was going to be traveling to WA state I wanted to be as safe as possible -- my cars runs and handles like a new car and the things they did seemed to increase my mpg. Way to go guys --- I got a detailed written estimate in advance and asked people I knew from Cali what they thought and they said it sounded fair. And when I picked up the car I found out it included a 12 month 12K miles repair policy with RepairPal -- that includes towing for the repairs they did and covers the whole USA. I am a happy camper.

by - Verified Customer January 24, 2017

Efficient, timely and friendly service.

by - Verified Customer January 19, 2017

Other than difficulty parking, I love Red Rock Auto and Cycle! They are timely, professional, and communicative. Although I wish the work was less expensive, I am aware that Sedona is expensvie in general - and Red Rock Auto and Cycle is definitley the best priced of all availible options!

by - Verified Customer January 12, 2017

Truly thankful for this outstanding team of people who I've found to be trustworthy, thorough and great to deal with!

by - Verified Customer January 09, 2017

Great service in the area!

by - Verified Customer January 06, 2017

Good guys, hard working.

by - Verified Customer December 05, 2016

I feel the repair work was diagnosed correctly, done well, and completed in a professional manner. My car is running great. Was very happy with the service.

by - Verified Customer November 22, 2016

Excellent service.

by - Verified Customer November 14, 2016

My experience with the shop was very good. They were great, gave me a ride home, picked me back up.and finished quicker than expected. My only concern was that they said the repair involved more than a previous shop told me, but I didn't really trust the other shop. In fact, I worried the other shop would quote me lower & then tell me more work was needed once they started. Hopefully this shop, even though they said I needed more work from the start, was being honest with me. Since this shop came highly recommended from a dear friend I hope they did right by me and didn't add unnecessarily to my bill. I will definitely go back to them for future work.

by - Verified Customer November 13, 2016

Very pleased with all that they did for me as I traveled.

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer November 10, 2016

Even thought I had to bring the car back to get it looked at again, The ownership and staff were very good at about honoring their workmanship......GREAT CREW!

by - Verified Customer August 06, 2015

They are very kind, they work very hard on your car and they aren't very expensive.

by - Verified Customer July 31, 2015

Expert and friendly.

by - Verified Customer July 27, 2015

They do good work, they are very reliable and they stand behind their work.

by - Verified Customer July 24, 2015

They have always done a great job for us, Bill is the only mechanic we use!!!

by July 19, 2015

I have sent a few of my friends over. One of my friends went in with a melted fuse box, the people who initially installed th fuse box installed it incorrectly so water leaked in and caused it to short out. They do very good work and they fix your problems correctly the first time. They always do the work quickly and at an affordable price.

by - Verified Customer July 19, 2015

They have always taken care of me. They charge a reasonable price. It is a very friendly place.

by - Verified Customer July 19, 2015

They know what they are doing and they were able to fix something on my SUV that even the dealer couldn't fix. I also had them do a complete rebuild on a Corvette engine.

by - Verified Customer July 14, 2015

They stand by their work.

by - Verified Customer July 09, 2015

They do what they say they are going to, I have gone in and they have taken care of a lot of issues at no cost to me. They have very good customer service.

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer July 01, 2015

Good service, polite & well priced.

by - Verified Customer June 29, 2015

They have done good work for me. They seem to be professional with what they do.

by - Verified Customer June 25, 2015

He honest. He does good work. He's like a friend to me.

by - Verified Customer June 18, 2015

I felt they did an excellent job. They are business like and the customer service is very supportive and pleasant to deal with.

by - Verified Customer June 15, 2015

They are very good, they are not overpriced and they fix whatever needs to be fixed.

by - Verified Customer June 14, 2015

I am a mechanic also and I do recommend Red Rock Auto.

by - Verified Customer June 09, 2015

Good people.

by - Verified Customer May 28, 2015

Knowledgeable service provided in a professional manner. Alternative repair solutions explained well.

by - Verified Customer May 28, 2015

They care about giving you good service.

by May 21, 2015

They go the extra mile for customers.

2 verified customers did not leave comments but provided these ratings:
by Tim, Michael
by - Verified Customer May 06, 2015

I have already recommended them to others.

by May 06, 2015

I have been going to them for years and they never do work that isn't needed.

by - Verified Customer April 16, 2015

They are very personable, they only do the work that is needed and I am very happy with their work.

by - Verified Customer March 17, 2015

I am very pleased with them. They always do the work they say they are going to, they are very friendly and do wonderful work on my car.

by - Verified Customer February 19, 2015

They did a wonderful job of repairing my car, AND took me to work for the day, then delivered my car to me at work when it was completed. I appreciated that so much.

+ Show more reviews

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
95

Red Rock Auto and Cycle was established in 2005 and has been providing Sedona and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained, and ASE certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile nationwide warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “knowledgeable”, “polite”, “friendly”, “honest”, and “affordable”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASA

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Red Rock Auto & Cycle
The ignition key cylinder is froze up and ...
no. sounds like you need a new lock cylinder, these trucks have a high failure rate of this, another possibility is the front wheels are turned and binding. try shaking the steering wheel while trying to turn the key.
i change the relays
could be a number of things, a coolant temp sensor/switch, a cooling fan relay, a failed fan motor, the pcm, a wireing issue ie. corroded or burned wires or connection, rodent damage, the list goes on. take it to a reputable repair shop for a proper diagnosis. don't waist time and money throwing parts at it.
The ABS as Scanned and I was told to repla...
in 1999 dodge ram 1500 van came with (rwal) and (4wal) rear wheel anti lock brakes and four wheel anti lock brakes. one way you can check for yourself is to look for an electrical wire going into the front wheel hub, ( the part that the wheel bolts to) you will find one on each side. you will have to look from the underside of the van on the inside of the front wheel, the wire would be running right along the rubber hose that goes to the brake caliper. if you have an electrical wire going there then you have 4wal abs. if not it would be rwal. on the rear differential you should find an electrical wire plugged into a sensor on top of the differential. this is on both rwal and 4wal
To start off, the car I'm asking about...
it really depends on where the exhaust is leaking and where the car spent most of its life. if its really reusted from salt or is it from the southwest. could be a simple casket or seal for around $150 to an entire exhaust system which could run into the thousands

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