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Certified Benz & Beemer

(480) 409-3781
49 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm

ADDRESS

6725 E McDowell Rd
Scottsdale, AZ 85257 USA

AUTO REPAIR EXPERIENCE

  • Tony Lombardo, Manager
  • Established 2007
  • 10 Auto Repair Mechanics on Staff
  • 175 Years of Car Repair Experience

Certified Benz & Beemer Reviews

OVERALL RATING

49 Verified Reviews
5 stars
(19)
4 stars
(18)
3 stars
(4)
2 stars
(2)
1 star
(6)
by - Verified Customer July 30, 2015

I would like to give a thanks to Val and the mechanic who did oil change on my BMW550I on Friday for their hospitality.

by - Verified Customer July 28, 2015

Fast and friendly service.

by - Verified Customer July 28, 2015

I always receive superb service and respect from Tyson. Everything is explained to my understanding and he goes above and beyond for me.

by July 27, 2015

Good service people.

by July 27, 2015

Excellent service; polite, knowledgeable staff; competitive pricing.

by July 27, 2015

Took longer then 1 week to fix.

by - Verified Customer July 27, 2015

Bryan is The man! Always stays in contact and keeps me up to date.

by - Verified Customer July 22, 2015

Outstanding job.

by - Verified Customer July 20, 2015

Good service.

by - Verified Customer July 19, 2015

Excellent and timely service.

by - Verified Customer July 16, 2015

The mechanics and the service reps are pleasant and do a good job.

by - Verified Customer July 14, 2015

The service attendant was very informative and pleasant.

by - Verified Customer July 12, 2015

Excellent experience and great quality service.

by - Verified Customer July 12, 2015

They have left the oil leaking every time we go there for an oil change and we have to wait for over an hour while they correct their mistake.

by - Verified Customer July 10, 2015

The service personnel were very informative and helpful. They explained everything they were doing to my vehicle.

1 verified customer did not leave comments but provided this rating:
by Ronald
by - Verified Customer July 09, 2015

Excellent customer service.

by - Verified Customer July 09, 2015

Great service.

by - Verified Customer July 09, 2015

I bought a car and have been back for two oil changes. The first change, hey left off my oil cap and got oil all over my engine. Then, yes broke my oil stick. I had 2 oil spills on my driveway and my car was back and forth in the shop for 3-4 days. The second oil change, my car came back with a quarter size dent in the door! Service said they could not even look at it for two weeks! I paid a third party out of my own pocket to remove the dent. I am scared to take my car back.

by - Verified Customer July 07, 2015

Rip off.

by - Verified Customer July 06, 2015

People are nice and quick to help.

by - Verified Customer July 05, 2015

We've been very happy with our CBB experience.

by - Verified Customer June 29, 2015

The quality of service was not as good as it has been in the past.

by - Verified Customer June 22, 2015

The service department unfortunately has to deal with me quite frequently and they are really fantastic.

by June 21, 2015

I still prefer BMW of Scottsdale.

by - Verified Customer June 19, 2015

Great service, price and customer service.

1 verified customer did not leave comments but provided this rating:
by Ronald
by - Verified Customer June 15, 2015

They are very experienced, and completed the work in a timely manner at a fair price.

by - Verified Customer June 11, 2015

Very good.

by - Verified Customer June 08, 2015

My service advisor was very helpful and direct about what was needed - they gave me a warranty on my repair - and had my car fixed in a timely manner.

by - Verified Customer June 05, 2015

It was quick and the hospitality was good as well.

by - Verified Customer June 05, 2015

Good service and competitive pricing.

by June 04, 2015

Great service advisor.

by - Verified Customer May 26, 2015

Poor service after the sale. The recent repairs that were performed did not fix the problem. No one called to follow up.

by - Verified Customer May 19, 2015

Great customer service.

by May 14, 2015

I received great service and affordable price.

by - Verified Customer May 14, 2015

Marginal work quality, little explanation on the repair, always leave feeling ripped off.

1 verified customer did not leave comments but provided this rating:
by Ronald
by - Verified Customer May 13, 2015

Good service.

by - Verified Customer May 08, 2015

Courteous, fast and efficient in their diagnosis and repair of our problem.

by - Verified Customer May 06, 2015

Excellent customer service without the high pressure sales techniques other dealerships use.

by - Verified Customer May 06, 2015

They take care of their customer.

by - Verified Customer May 04, 2015

Good service.

by - Verified Customer April 22, 2015

Great personal attention and excellent attention to detail.

by - Verified Customer April 20, 2015

The people are friendly and the service is great!

by - Verified Customer April 16, 2015

Tyson is so excellent. His customer service is out of this world. He really goes beyond to help. As long as he works there, I will be a customer.

by - Verified Customer April 15, 2015

I liked their service.

by April 02, 2015

Great service.

1 verified customer did not leave comments but provided this rating:
by Ronald
by March 31, 2015

I had a great buying experience, but on the service side of the business, I was not pleased. My most recent and last visit to the service department was the worst. I received a call from my advisor telling me that one of the technicians dented my car when they were moving it. And to make matters worse, my advisor then tells me that they won't have any loaners for 2 weeks, and if I need a rental car, I would have to come out of pocket. I was highly dissatisfied at this point. After multiple calls to the service manager and the owner, I was then given a free rental through enterprise. I was completely disappointed for the simple fact that I had to go through all of this trouble for something that was not my fault.

by - Verified Customer March 11, 2015

Was in 3x for one repair and 4x for another repair and the car was purchased from them within the year.

by March 03, 2015

They staff is very knowledgeable and they do what they say at the price they say it.

1 verified customer did not leave comments but provided this rating:
by Ronald

RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
89
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
97

Certified Benz & Beemer was established in 2007 and has been providing Scottsdale and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “friendly”, “helpful”, “fantastic”, and “knowledgeable”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • TECH-NET

MESSAGE FROM THE SHOP

Certified Benz and Beemer offers premium service and care for your automobile. Specializing in Mercedes Benz and BMW.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Certified Benz & Beemer

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