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Wayne and Sons Automotive Repair

RepairPal Certified Shop in Santa Rosa

Wayne and Sons Automotive Repair

76 Verified Reviews
(707) 683-8291
1845 Piner Rd
Unit B
Santa Rosa, CA 95403 USA
"Known this firm since day 1; always impressed."
— Candace, a Verified Customer
Hours
Su
Closed
M-S
8:00am to 5:00pm
Auto Repair Experience
  • Wayne Pentacost, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 32 Years of Car Repair Experience
Wayne and Sons Automotive Repair Reviews
76 Ratings
Displaying 1 - 15 of 75reviews
Erik
09/03/18
Verified Customer
Just all around the best!
Edmond
09/18/18
Verified Customer
I will take my vehicles to them again, I have confidence in this shop and staff.
Larry
07/30/18
Verified Customer
Brought on my older 1987 Ford ranger, needing major engine work, after discussing with I believe the owner we agreed to replace entire engine( long block), repairs were completed in couple of weeks, ( old model truck, so it took a little time, as expected) no issues, runs great, going to probably have more work done at this shop in the future. AAA rating.
David
08/30/18
Verified Customer
While on a trip Wayn & Sons fit me in. They listened to me and worked with me to perform the AC test and service I needed, no up-selling. Wayne was very patient and courteous.
Kirk
05/30/18
Verified Customer
diagnosis of problem was done quickly as was the replacement of the starter.
Marshall
05/02/18
Verified Customer
I like the work l will come back Agin you know how that is when you have a fairly new car you are not seeing too many shops that yes I will be back take care
Lonnie
08/07/18
Verified Customer
Was having front brake issues and Wayne and Sons took care of it
Kim
07/16/18
Verified Customer
I was referred to this shop by a good friend and my employer. They diagnosed a serious problem and my car was deemed inoperable. I had no choice but to leave it there. The owner, Wayne, called his wife to come over and pick me up to drive me back to work! I was impressed that he offered such a kind gesture. They worked on my car the following day (Saturday) and kept in touch with me over email, as I wasn t available by phone. When I went to pick up my car on Monday they took a little extra time to make sure it was fixed to their standards. They even threw in a couple of freebies that they didn t have time to complete. Over all, I was very satisfied with their customer service and expertise. They really do care and it shows.
Candace
06/04/18
Verified Customer
Known this firm since day 1; always impressed.
Mike
05/02/18
Verified Customer
They went above and beyond to help me and fix my truck at a price that was unmatched by any other shop with very quality work.
Russell
09/21/18
Verified Customer
John Dean is a good mechanic.
Nyia
09/14/18
Verified Customer
As a young college student, being away from home and needing my car repaired felt like a huge task, but Wayne and Sons made it very simple.
Alicia
08/28/18
Verified Customer
I have been going to Wayne and Sons for a few years now and they never disappoint. They offer the best quality of work. They treat their customers like family and I appreciate that. I always know, I'll be greeted with a warm smile and excellent customer service.
Ericka
08/23/18
Verified Customer
I am a very visual person and Wayne showed me all the stuff that needed to be done - very good.
York
08/14/18
Verified Customer
Very Good. They got the parts required and install them correctly. A small problem developed, unrelated to their work, and was fixed at not cost to me.
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
98
Customer Service
88
Customer Amenities
95
Wayne and Sons Automotive Repair was established in 2012 and has been providing Santa Rosa and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “courteous”, “amazing”, “professional”, and “excellent”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Wayne and Sons Automotive Repair
Would recommend to a friend
94%
Car was ready when promised
90%
Did not feel sales pressure
98%
Car was fixed correctly the first time
90%
Customer was treated respectfully
96%
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