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Dibble's Auto Center

RepairPal Certified Shop in Santa Rosa

Dibble's Auto Center

39 Verified Reviews
(707) 414-0801
965 Santa Rosa Ave
Santa Rosa, CA 95404 USA
"Very positive. Lots of information. Very helpful."
— Anna, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Ray Audette, Manager
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 71 Years of Car Repair Experience
Dibble's Auto Center Reviews
39 Ratings
Displaying 1 - 15 of 38reviews
Julio
08/04/19
Verified Customer
Staff ok. the building needs some help.
Samuella
06/30/19
Verified Customer
The Service Manager was transparent on the diagnostic and pertinent repair/service unlike a different workshop I had been to.
Miles Pamela
05/01/19
Verified Customer
From the moment I walked in to the time I picked up my car the staff at Dibble's was fantastic! I appreciate that Ray and his crew were able to squeeze my car in on their busy schedule and get me and my car back safely on the road. I would highly recommend Dibble's to anyone!
Mascorro Marci
03/09/19
Verified Customer
The shop is clean and the staff are always friendly and helpful, especially Ray in customer service. My car repairs were completed on time, the car was washed, and the repairs are, so far, so good. I think they are slightly casual about providing estimates but will provide a written detailed estimate if you request it
Janet
03/06/19
Verified Customer
I came here on a recommendation from a good friend and it was a great experience. Ray, the service manager was very nice and professional.
Michael
02/23/19
Verified Customer
It was fine.
Robert
01/13/19
Verified Customer
The service manager is knowledgeable and the service mechanic came out to show me the replaced part. Good service.
Albert
12/16/18
Verified Customer
Friendly staff, knowledgeable, attentive to customers comments and concerns. The facility is clean.
Bob
11/12/18
Verified Customer
Totally satisfied
Tony
10/23/18
Verified Customer
I was pleased that the final inspection by Dibble's prior to car delivery date determined that paint was not 100% correct, more time for correction was requested and completed to my satisfaction..
Greg
10/21/18
Verified Customer
As usual, Dibbles diagnosed the problem clearly and accurately and provided a sound solution.
Susan
09/12/18
Verified Customer
Very satisfied and will return for any work needed on my vehicle. Everything was exceptional thank you so very much.
Judy
08/07/18
Verified Customer
The mechanic did suggest I have more work done. But, it would have been expensive and I opted out of doing it.
Amy
07/22/18
Verified Customer
Pleasant staff, clean environment, very detailed in their explanation of what was being done.
Tim
04/12/18
Verified Customer
Len was outstanding and truly the only reason why I went to dibbles as I have heard horrific stories but brought my car there then stayed there because of Len. He s excellent!
RepairPal Scorecard
93
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
91
Customer Amenities
93
Dibble's Auto Center was established in 1995 and has been providing Santa Rosa and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “great”, “helpful”, “knowledgeable”, “friendly”, and “honest”. A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a full service shop, offering all aspects of Audi, BMW, Porsche Volkswagen and Mini diagnosis and repair. Our technicians have over 50 years combined factory experience, are Audi, Porsche Volkswagen and ASE certified. We are also a AAA Approved Auto Repair Facility.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Dibble's Auto Center
Would recommend to a friend
92%
Car was ready when promised
92%
Did not feel sales pressure
100%
Car was fixed correctly the first time
94%
Customer was treated respectfully
100%
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