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Auto Japan

RepairPal Certified Shop in Santa Rosa

(707) 600-6805
3415 Industrial Dr
Santa Rosa, CA 95403 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Vaughn Young, Owner
  • Established 1981
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 39 Years of Car Repair Experience
Auto Japan Reviews
56 Ratings
Displaying 1 - 15 of 56reviews
11/16/12
Wonderful people. Very honest about what repairs need and do not need immediate attention. I trust them completely.
11/15/12
They did a great job at explaining what was wrong and the steps that were taken to repair. I felt very comfortable with the service.
11/15/12
We have been visiting Auto Japan with our Toyota and two Acura's for years. Great service and very trustworthy.
11/15/12
I could get some things done cheaper elsewhere, but I trust my car with Auto Japan, which to me is worth paying a little bit extra
11/14/12
Pleasant. Caring.
11/14/12
They have great customer service
11/14/12
I was a walk-in and Vaughn & his team got me in even though I could tell they were busy. They are honest & really know what they are doing! I won't go anywhere else for my Honda & Lexus!
11/13/12
The people are all very kind and helpful.
11/09/12
Vaughn and his team quickly identified the root cause of my concern and provided a small list of additional preventative maintainance concerns on my 10+ year old Honda. They prioritized the additional concerns to conduct a repair that was within my budget. My car was returned to me on the same day.
11/09/12
The folks take time to explain all the repairs and educate the consumer. Very gracious.
11/01/12
Autojapan is very much appreciated by me, and by one other family member - my daughter.
10/31/12
High mark up on parts.
10/31/12
very nice attentive personal service, reasonable charge for labor, but expensive on parts
10/30/12
They hand you a 20% off coupon after you spend a whole lot. Makes you feel like you got ripped off since they had the ability to bring the price down 20%.
10/28/12
The dogs in the office are very cute.
Schedule an Appointment with Auto Japan
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (707) 600-6805
Need an appointment for today? Call the shop directly at (707) 600-6805
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
97
Customer Service
93
Customer Amenities
95
Auto Japan treats every customer with honesty and integrity, and strives for your complete satisfaction. Specializing in Japanese vehicles since 1981, they offer diagnostic repair and regularly scheduled maintenance provided by their team of three technicians, all of whom are ASE certified. AAA and BBB approved, Auto Japan is also very focused on their environmental footprint. They became a Sonoma Green Business in 1994 and have DTSC certification as a Model Pollution Prevention Shop. Add to that Saturday hours and gas onsite, and you can see why Auto Japan has made the cut as a RepairPal Certified shop.
Details
Message From the Shop
Offering diagnostic, repair and regularly scheduled maintenance, Auto Japan has specialized in servicing Japanese vehicles since 1981. Notably aware of our environmental footprint, we became a Sonoma Green Business in 1994 and have DTSC certification as a Model Pollution Prevention Shop. We recognize that high quality repairs and customer service are of utmost importance and are an industry leader in customer care, on time performance and quality workmanship. Clear, honest explanations about the condition of your vehicle are provided so that you have the knowledge to make educated decisions about its care. We service all Japanese makes including Acura, Honda, Hyundai, Infiniti, Isuzu, Kia, Lexus, Mazda, Mitsubishi, Nissan, Scion, Subaru, Suzuki, and Toyota. Put your trust in Auto Japan. We treat every customer with honesty and integrity, and strive for your complete satisfaction.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • iATN
Questions Answered by Auto Japan
Where Can I Find A Positive Cable Replacement For My Battery? on 1995 Isuzu Trooper
Remove the complete cable and bring it to interstate battery in santa rosa , they can make a new complete cable for you.
Can A Above Average Mechanically Inclined Guy Change The Valve Cover Gaskets? on 2004 Lexus ES330
The front valve cover gasket is not difficult, the rear (firewall side ) is very time consuming as the intake plenum and related parts/wiring harness need to be removed. Go slow, mark the removed parts/wires for easy reassembly and you will do fine. Email back if you run into problems
Can A Above Average Mechanically Inclined Guy Change The Valve Cover Gaskets? on 2004 Lexus ES330
The front valve cover gasket is not difficult, the rear (firewall side ) is very time consuming as the intake plenum and related parts/wiring harness need to be removed. Go slow, mark the removed parts/wires for easy reassembly and you will do fine. Email back if you run into problems
Why Wont My Car Get A Fire? on 2002 Mitsubishi Galant
My guess is that the cylinder head valves were bent or damaged when the timing belt broke. That damage must be repaired in order for the compression to be restored. It will not fire/start without enough cylinder compression.
Why Does My 1989 Shake Violently When I Go Over A Bump In The Road on 1990 Mercedes-Benz 420SEL
I would suggest to have the alignment double checked making sure the caster setting is correct.
Need Help Prioritizing Repair Work Needed On My Nissan 2006 Murano. on 2006 Nissan Murano
The missing fasteners for the various shields should be replaced otherwise they may come off, some are pricey. The brake fluid should be replaced every 3-5 years per most manufactures now days
Original coolant hoses should be good for 10years in most cases, we replace them when we change the radiator
Fuel system service is preventive maintenance, adding good quality fuel system cleaner available from parts stores works fine if used say every other tank fuel.

Any other questions feel free to email us @ autojapan@sonic.net
What Cause The Distributer To Go Bad? on 2004 Nissan Xterra
Nissan v6 ignition distributors have a common failure w/ the internal shaft bearing. Just replace the distributor w and reman. Hitachi unit and all will be fine.
The Steering Wheel Makes A Slight Squishy Noise When Cold. What Could This Be? on 2005 Kia Sedona
There is a service bulletin regarding this complaint/concern, but it pertains to vehicles used or exposed to areas where heavy road salt is used. Customers have noticed increased steering effort and noise from the steering column intermediate shaft for 2002-2005 Sedona. The increased effort is usually first noticed at low speeds with noise and or rattle. There is a updated part to address this concern. The cost to install this updated part if that is the source of the noise is about $267.72 . Hope this is of help. Vaughn @ Auto Japan
How Do I Pull The Drive Axel Right Side/Pass And Put Back In What Tools Will I on 1996 Plymouth Breeze
Most drive axles are held in place with a lock/snap ring near the end of the spline shaft that enters the transmission. Usually a quick pry between the CV joint and the trans will pop it out, try rotating it to a different position if its difficult.
Why Does My Campy Not Want To Start? on 1992 Toyota Camry
Have someone diagnose whether the engine is not getting spark to the spark plugs or its lack of fuel or lack of compression, this engine does have a timing belt that may have broke. If it did the engine will crank over abnormally fast and there will be no compression. It will never start. Have it checked, a tech should be able to diagnose the problem for you.
Map
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Schedule an Appointment with Auto Japan
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (707) 600-6805
Need an appointment for today? Call the shop directly at (707) 600-6805
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