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Santa Monica Hybrid

RepairPal Certified Shop
Santa Monica Hybrid
52 Verified Reviews
Santa Monica Hybrid
52 Verified Reviews
(424) 325-6185
825 Olympic Blvd
Santa Monica, CA 90404 USA
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Martin Kruszelnicki, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 85 Years of Car Repair Experience

Santa Monica Hybrid Reviews
(50 Ratings)
5
(33)
4
(11)
3
(1)
2
(1)
1
(4)
Displaying 1 - 5 of 50 reviews
04/06/18

I have always had great service from this SM hybrid and liked both the brothers who run it. HOwever, the last time i went in for a fog light problem, I was told that the brakes were at 40%. When the fog light went again whilst my friend was driving it, she brought it in, also the skid plate had lost a bolt.. She incidentally mentioned that 'someone told her the brakes were low' and asked him t o check them. the mechanic confirmed they were fine at 70%. Disgusting. In the ensuing conversation with the receptionist where my friend took this issue up, she was only met with silence and eventually the phrase' that mechanic doesn;t work here anymore.' I lost complete faith in them especially after the repair he did to the skid plate lasted about 30 minutes before it went again and actually hit the pavement. I'll never go back and I do not recommend them.

04/09/18

very knowledgable shop Work is well done buton rare occasions not completed. have to return a second time to get it right. But employees are very accomodating

04/09/18

Good Shop, nice management.

04/11/18

The woman at the front desk, Jeannie, I believe is her name was very friendly and helpful.

When I came back to have one of the items repaired there was a gruff man that assisted. I did not get a good feeling from him and based on this I am unlikely to come back.

04/13/18

Top notch!

Schedule an Appointment with
Santa Monica Hybrid
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (424) 325-6185(424) 325-6185

RepairPal Scorecard
96
Overall Quality Score

24
month
Nationwide
warranty
36
month
Local
warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
94
Customer Amenities
98

405 Auto is your go to shop in the Santa Monica area for European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “superior”, “professional”, “knowledgeable”, “friendly”, and “courteous”. For your peace of mind they back their work with a 36-month / 100,000-mile warranty. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details
Message From the Shop

405 AUTO European Cars Specialist is one of the most technology advanced auto repair shops in Southern California. We specialize in high end, luxury European vehicles like Aston Martin, Audi, BMW, Jaguar, Land Rover, Maserati, Mercedes Benz, Mini, Porsche and Rolls Royce. We are capable of doing any repair in house and our work comes with a 3 year warranty. We strongly believe that proper diagnostics is key for accurate and reliable repair. Please come and let us take care of you and your car in the best European way!

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • FIAT
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Kia
  • Land Rover
  • Lexus
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Smart
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • Bosch Service Network
  • iATN
Questions Answered by Santa Monica Hybrid
What is the most likely repair and cost?
Most likely you will have to replace torque converter, it is worn and lock up clutch is slipping. It is very common problem on 5HP19 transmissions.
still getting the check engine light? why?
You still have error codes in engine control module. I'd recommend scanning it, then with error codes we will be able to recommend further action.
Car has 79,000 miles. Is this normal?Seal ...
It is common problem on all ABC equipped cars. Most of the time cause is lack of service as owners and most of repair shops does not have knowledge about how active body control system should be serviced. There is fluid and filter for ABC hydraulic system that should be replaced periodically and special procedure should be carried out at the time of service, that on most cases extends greatly life of whole system and especially the pump (it is called tandem pump that incorporates power steering pump and high pressure suspension pump in one body). ABC pump for your car is $2020 and to replace it it takes about 4-5 hours. Repair will also take 4-5 bottles of hydraulic fluid, ABC filter and "rodeo test" to bleed the system. We usually do height calibration at the same time.
I have a 2015 Audi Q7, bought on Friday wi...
From what you are describing it seems like fuel starvation. This car has 2 fuel pumps, low pressure and high pressure. When you release gas pedal, fuel pressure builds up then car goes fine again. I've seen that before, but since your car is brand new, Audi will have to repair that for you. Good luck!
Seems like you may have problem with coolant and fuel temperature. I'd suggest bringing your car to Land Rover specialist that will be able to read live data from both sensors.
The time change was recently replaced. U s...
I assume that you meant timing chain, not "time change". You may have camshaft timing incorrectly set. It is common mistake, your car has VANOS on intake camshafts, there is special procedure involved when replacing chain & timing components. If you did not have problem with cam sensor before, I'd suggest checking timing first.
Car hangs up in 3rd and 4th gears for as m...
Your car seems fairly new and should be under factory warranty if miles are not over. If no warranty, I'd suggest having your car scanned completely for any error codes that could point in the condition your car is experiencing.
OBDII readiness status results=
Continuou...
You may have problem with oxygen sensors or catalytic converter. Is that only monitor that did not complete? I'd suggest getting live data from oxygen sensors, and see short and long term air fuel ratio adaptation, then based on findings I'g recommend further action.

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