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Joy Automotive

RepairPal Certified Shop in Santa Monica

(424) 219-7377
1325 Pico Blvd
Santa Monica, CA 90405 USA
"All good."
— Vicky, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 12:00pm
Auto Repair Experience
  • Gaspar Garcia, Manager
  • Established 1995
  • 5 Auto Repair Mechanics on Staff
  • 85 Years of Car Repair Experience
Joy Automotive Reviews
182 Ratings
Displaying 1 - 15 of 177reviews
Jocelyn
05/06/19
Verified Customer
Staff is very accommodating, thoroughly explained the work to be done, and the final cost was very competitive - great value!!! ( and I really want to give a shout out to the great guys who make up the Joy team! You really were a joy to work with!)
Susan
05/06/19
Verified Customer
Best experience with automotive service that I have ever had. Staff was honest, polite, and efficient. I will definitely be back and will recommend Joy Automotive to anyone who asks.
Richard
05/01/19
Verified Customer
Joy Automotive does great work and explains issues clearly. No pressure to do more work, but they do a thorough job informing you of all potential issues they see. Great local shop, nice people who do a quality job, I have been using them for 10 years.
Mike
04/29/19
Verified Customer
I have been a customer for more than 15 years and the reason is that I always get the best customer service!
Mike
04/28/19
Verified Customer
After service, same problem remains (coolant leaking). Poor value for work performed $250 (after AAA discoont) for coolant system pressure test, radiator cap and antifreeze drain/fill. Not clear whether antifreeze was actually changed I was told that system required Toyota Red Antifreeze; fluid in system was blue on checkout
Ivan
04/25/19
Verified Customer
Jesse and the team went above and beyond to make sure I was completely satisfied and explained everything to me. Work was done quickly and at a good price
Paul
04/24/19
Verified Customer
Friendly and informative staff, a simple smog test was performed immediately.
Leonard
04/23/19
Verified Customer
My first experience at Joy, after recommendation by a friend. Very pleasant personnel seemed very knowledgeable. I was quite impressed.
Tony
04/18/19
Verified Customer
Friendly staff. Great technicians.
Shane
04/19/19
Verified Customer
I without a doubt would recommend joy automotive. I have always been treated fairly and with 100%honesty about my car services. Always satisfied with the work done on my vehicles
Dennis
04/03/19
Verified Customer
My son's honda needed brakes, overall servicing, wiper blades, etc. Jesse was great as always. The get the job done taking into account the overall circumstances of the car. They never over sell.
Mark
04/11/19
Verified Customer
Great shop and great service!
Sergei
04/09/19
Verified Customer
They even cleaned my car. Amazing!
Stephanie
04/01/19
Verified Customer
Jesse was knowledgeable and customer-oriented. Best of all, I got a very fair price and the work was done quickly. I will definitely use them for my other car, too. Highly recommend this place.
Hilda
03/27/19
Verified Customer
Friendly staff.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
98
Customer Service
91
Customer Amenities
98
Joy Automotive has been serving the community of Santa Monica and the surrounding area since 1995. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “professional”, “outstanding”, “courteous”, “trustworthy”, and “fantastic”. This location features a team of automotive technicians whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Joy Automotive has been a staple of the Santa Monica automotive scene since 1995. We've spent this time proudly serving the Santa Monica area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, Joy Automotive has been there to provide excellent service and trustworthy advice. Joy Automotive Our customers return to us whenever they have an issue or even a small concern about their Audi, BMW, Mercedes Benz, Mini Cooper, or Volkswagen because they know that they'll receive the very best in automotive care. Our highly trained technicians allow us to provide solutions to a wide range of problems, getting you back on the road quickly without breaking the bank on repairs. Joy Automotive specializes in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Joy Automotive
What verified customers have to say about Joy Automotive
Would recommend to a friend
98%
Car was ready when promised
99%
Did not feel sales pressure
99%
Car was fixed correctly the first time
98%
Customer was treated respectfully
100%
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