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Joy Automotive

RepairPal Certified Shop in Santa Monica

(424) 219-7377
1325 Pico Blvd
Santa Monica, CA 90405 USA
"All good."
— Vicky, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 12:00pm
Auto Repair Experience
  • Gaspar Garcia, Manager
  • Established 1995
  • 5 Auto Repair Mechanics on Staff
  • 85 Years of Car Repair Experience
Joy Automotive Reviews
153 Ratings
Displaying 1 - 15 of 149reviews
Susan
02/13/19
Verified Customer
I trust them completely. Been coming here since I got my car eight years ago.
Marcia
02/12/19
Verified Customer
Joy is always so responsive to customer's needs
Audra
02/12/19
Verified Customer
I love this place. Everyone is really nice. They're good about presenting me with options. I also like that I can usually get in and out on the same day. No complaints.
Mary
02/07/19
Verified Customer
Staff is great! Everything was explained in detail. I was asked if I had an AAA card and an additional discount was applied. Follow up was done.
Larry
01/31/19
Verified Customer
Great service. Great communication.
Dan
01/30/19
Verified Customer
Great people.
Lynn
01/29/19
Verified Customer
Excellent service & communication with the customer- been going to Joy for many years - always satisfied!
Francis
01/25/19
Verified Customer
Staff were very courteous and I was helped as soon as I walked in. My issues with my vehicle were detailed in the estimate and I was contacted when it was discovered that additional work/parts were needed. I've had good experience with this garage and this is not the first time I took my vehicle to them for repairs
Carly
01/22/19
Verified Customer
The staff at Joy auto are always incredibly kind and accommodating. The work on the car is always impeccable and I love that they wash it for free after having it serviced. Truly a great facility.
Anne
01/17/19
Verified Customer
Joy Auto has to be the best honest customer service and work performed ever. I have spent thousands at dealerships service departments. I can't tell you how relieved and happy I am to have found Joy Auto. Thanks team!
Matt
01/10/19
Verified Customer
Jesse is awesome!!
Josh
01/16/19
Verified Customer
First time taking my car there and surely won t be the last. Professional, quick turnaround, and reasonably priced.
Steven
01/15/19
Verified Customer
Jessie was great and took care of me rapidly. Thank you.
Vivian
01/14/19
Verified Customer
Staff is very friendly and responsive. They inspire trust and are respectful.
Victor
01/11/19
Verified Customer
Outstanding service.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
98
Customer Service
91
Customer Amenities
98
Joy Automotive has been serving the community of Santa Monica and the surrounding area since 1995. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “professional”, “outstanding”, “courteous”, “trustworthy”, and “fantastic”. This location features a team of automotive technicians whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Joy Automotive has been a staple of the Santa Monica automotive scene since 1995. We've spent this time proudly serving the Santa Monica area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, Joy Automotive has been there to provide excellent service and trustworthy advice. Joy Automotive Our customers return to us whenever they have an issue or even a small concern about their Audi, BMW, Mercedes Benz, Mini Cooper, or Volkswagen because they know that they'll receive the very best in automotive care. Our highly trained technicians allow us to provide solutions to a wide range of problems, getting you back on the road quickly without breaking the bank on repairs. Joy Automotive specializes in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Joy Automotive
Would recommend to a friend
98%
Car was ready when promised
99%
Did not feel sales pressure
99%
Car was fixed correctly the first time
98%
Customer was treated respectfully
99%
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