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Joy Automotive

RepairPal Certified Shop in Santa Monica

Joy Automotive
90 Verified Reviews
(424) 219-7377
1325 Pico Blvd
Santa Monica, CA 90405 USA
"All good."
— Vicky, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
09:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 12:00pm
Auto Repair Experience
  • Gaspar Garcia, Manager
  • Established 1995
  • 5 Auto Repair Mechanics on Staff
  • 85 Years of Car Repair Experience
Joy Automotive Reviews
90 Ratings
Displaying 1 - 15 of 90reviews
09/12/18
Great.
09/11/18
Good experience
09/06/18
Very satisfied. Thanks for the ride from and to the repair shop.
07/23/18
New customer. From the first phone call to schedule an appointment through the repair & service of my car, I felt taken care of and fully informed as to what and why the repairs were needed. Excellent service & customer service, I will be recommending to all of my friends. thank you!
09/05/18
Excellent experience. Respectful and complete work and timely!
09/04/18
All the employees were fast courteous and efficient.
08/17/18
Nice job with calls to update me on progress and repairs needed.
08/30/18
Service Counselor Jesse was amazing. I came in on a maintenance question and he spotted a dangerous problem. Honest, straight forward and very professional. Car runs great now.
08/31/18
Gaspar is awesome
08/24/18
I felt condescended to. Jesse did not really hear me, and kept trying to talk me into things. He'd cut me off, even when I was right! Jason was great - and he's the only reason I might come back. Replacing tires was hugely expensive - $200 over other places....
08/27/18
Continue to be happy with the service!
08/28/18
Joy is awesome. I've been taking my vehicles there for years. I take my 4Runner offroad a lot, but it's also tube family taxi and gets me back and forth to work - it's always reliable and has never left me in a jam. Thanks TOYOTA and thanks JOY!
08/21/18
I always have a great experience and refer all of my friends to the shop. They are great and have taken great car of my car and me!
08/22/18
Jesse was rude, would not let me talk and began raising his voice at me. I was given one option - to pick up my Tahoe and leave my vehicle on the street. When I picked up my brother the front windshield was smashed. He offered a 50/50 deal to replace the window. That was unreasonable. If the vehicle was left on the lot this incident would not have happened.
08/13/18
Everyone is always pleasant and a joy to speak with
Schedule an Appointment with Joy Automotive
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Need an appointment for today? Call the shop directly at (424) 219-7377
Need an appointment for today? Call the shop directly at (424) 219-7377
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-milewarranty
Technical Ability
96
Tools & Equipment
98
Customer Service
91
Customer Amenities
98
Joy Automotive has been serving the community of Santa Monica and the surrounding area since 1995. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “professional”, “outstanding”, “courteous”, “trustworthy”, and “fantastic”. This location features a team of automotive technicians whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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