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Automotive Resources

RepairPal Certified Shop in Santa Fe

Automotive Resources

93 Verified Reviews
(505) 308-1611
827 Camino De Monte Rey
Santa Fe, NM 87505 USA
"I'm new to Santa Fe and feel lucky to have found Automotive Resources for car maintenance. I'm very pleased."
— Connie, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Tom Hitch, Owner
  • Established 1998
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technician
  • 42 Years of Car Repair Experience
Automotive Resources Reviews
93 Ratings
Displaying 1 - 15 of 92reviews
10/02/18
When I go there I feel very comfortable your staff is very friendly, courteous, professional, & honest with their customers . Thank you
09/21/18
Shop is very friendly and the mechanics take the time to explain and demonstrate the needed repairs.
09/24/18
I will always bring my vehicles to Tom
09/20/18
I was surprised and pleased that they did inspections, and I had them do necessary work as a result. And I was thrilled that they gave my car a wash!
09/19/18
disappointed that the repair that was suggested was not necessary and did not repair the car.
09/12/18
Really happy with the service received.
09/13/18
Great work
09/11/18
I went to the shop for a tune-up the owner talked me into paying $120 just to run a diagnostic. The 'repairs' he said I needed were quoted to me at over $1,900. My van is running fine aside from struggling to start at times. I tried talking to the owner about the charges and he presents a new lower estimate claiming the first was for local parts. I was never given the option to save over $400. My engine cover wasn't properly put back and an oil smudge was left on my driver's side door. I tried resolving the issue with the owner and he had the audacity to call me a scammer! All I did was trust this company and I've never felt so taken advantage of.
09/11/18
Tony explained in detail what needed to be done and emailed the estimate as I requested. The next day, the problem was resolved and I was on my way. I trust Automotive Resources to be on time and the estimate accurate. Thanks!
09/10/18
The people at this shop are competent and courteous.
09/05/18
First, these guys charge to -diagnose- a problem your car is having. The brake light comes on when I start up my MINI Cooper. I did not mention the light but figured they would notice it when they start the car; and they did. Anthony told me they would charge $100.00 to diagnose why the light comes on. As part of the service they did that day, the invoice states they performed an inspection of the car at no charge. When I picked up my car after work, Anthony stated my brakes were fine but that I needed a new water pump. I had the pump replaced about 2 years ago. The bill to 'diagnose' my brakes and install a new water pump was quoted at $730.00. I got a second opinion from another mechanic. He diagnosed the brake problem FOR FREE and told me I needed new rear brakes due to the brake sensors indicating this. My water pump is fine; no seepage from the weep hole. Why do auto repair places jack up their diagnostic estimates? Because I am a woman?
08/28/18
It's a very good nondealer shop
08/27/18
They are friendly respectful and explain everything in detail. I've been going there for 9 years. I would highly recommend them to a close friend.
08/23/18
We've been coming here for years and would go no where else. If Anthony were to leave for anther shop I think we'd follow him.
08/22/18
Very satisfied with the work done. Thank you.
Schedule an Appointment with Automotive Resources
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (505) 308-1611
Need an appointment for today? Call the shop directly at (505) 308-1611
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
98
Tools & Equipment
92
Customer Service
96
Customer Amenities
93
Automotive Resources has been serving the community of Santa Fe since 1998. We found this shop to have an experienced and knowledgeable staff. Their team of three technicians includes two who are ASE Master Certified, they all receive continual automotive training to stay up to date with all the latest technologies. Their shop is equipped with good tooling which these talented technicians use to perform professional repairs on your vehicle.Our survey of their recent customers revealed a group who enthusiastically describe the team here as “courteous”, “knowledgeable”, “friendly”, “helpful”, and “excellent”. For your convenience, they also offer a local shuttle service, free WiFi internet access, and early bird/after hours drop-off.
Details
Message From the Shop
Located at 827 Camino de Monte Rey in Santa Fe, NM, Automotive Resources serves the automotive repair needs of the local community. We strive to deliver comprehensive repairs to happy customers. Automotive Resources is a NAPA AutoCare Center and AAA-Approved Repair Facility. Owner Tom Hitch has been calling the shots at Automotive Resources since 2001, successfully making affordable and reputable auto repairs available to car owners throughout the Santa Fe, NM area. Tom’s long auto repair career included time working for both dealerships and independent shops prior to taking over Automotive Resources. We supply knowledgeable and trustworthy auto repairs for all makes and models – domestic, import, and European, including Saabs. We take an interactive approach to auto repair at Automotive Resources. It is our belief that a car owner should make all the decisions for his or her vehicle and should be informed before doing so.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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Schedule an Appointment with Automotive Resources
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (505) 308-1611
Need an appointment for today? Call the shop directly at (505) 308-1611
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