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Nate Smith's Optimal Auto Care

RepairPal Certified Shop
Nate Smith's Optimal Auto Care
25 Verified Reviews
Nate Smith's Optimal Auto Care
25 Verified Reviews
(831) 661-8706
2335 Soquel Dr
Suite A
Santa Cruz, CA 95065 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Nate Smith, Owner
  • Established 1991
  • 5 Auto Repair Mechanics on Staff
  • 76 Years of Car Repair Experience

Nate Smith's Optimal Auto Care Reviews
(25 Ratings)
5
(18)
4
(4)
3
(1)
2
(1)
1
(1)
Displaying 1 - 5 of 25 reviews
11/19/16

The team is always attentive and courteous. They are knowledgeable and provide specifics as to what work needs to be completed -- with full details. I worked with Michael this time through and he was great.

10/12/16

Always the best experience.

12/06/16

Very good customer service and prompt, timely repair.

09/12/16

Honest!

11/12/16

They did a nice job diagnosing a problem.

Schedule an Appointment with
Nate Smith's Optimal Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (831) 661-8706(831) 661-8706

RepairPal Scorecard
92
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
94
Tools & Equipment
90
Customer Service
89
Customer Amenities
96

Nate Smith's Optimal Auto Care has been serving Santa Cruz and the surrounding area since 1991. Over the years they have developed a loyal following of satisfied customers who described this shop to us as "courteous”, “honest”, “friendly”, and "excellent". This shop features a team of experienced and well-trained technicians, specializing in the service and repair of Audi, BMW, Mini, and Volkswagen models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, to tires and wheel alignment, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details
Message From the Shop

Good Times Best of Santa Cruz 2006

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
+ More
Makes We Serve
  • Audi
  • BMW
  • Mini
  • Volkswagen
Affiliations
  • ASA
  • ASCCA
  • Bosch Service Network
  • iATN
Questions Answered by Nate Smith's Optimal Auto Care
40,000 miles and we need to change ATF FOR...
Is it an automatic or does it have DSG transmission? The answers are different for each one. Also,not easy to do. Special tools are required for filling - as well as special oil.
Hi,

Please help!

Just bought a 2006 ...
The P2008 Diagnostic Trouble Code refers to the intake manifold runner flap control. Modern engines have flaps that change the effective length of the intake runners (how far the air travels between the throttle and the intake valve) to increase the efficiency and the performance of the engine. When the intake runner flap control fails (or is jammed or is disconnected), a code is set in the engine control module to alert you to the failure. You should have this system checked to see what is wrong.
Battery died! After charging from the truc...
If the issue is that the remote buttons on the key no longer unlock the doors, then the problem can be addressed at the key.

But if you mean that the doors will not unlock even if you put the key in the keyhole in the driver's door, that's a much larger problem.

The so-called deadbolt system prevents the doors from being opened from the inside or the outside until deadbolt is released, which happens when the doors are unlocked.

So, need more information about the specifics of the issue before I can give you a real answer.
My car details: BMW 2013 328i model.

W...
If your car is a 4-door, then yes, there is a service bulletin that addresses the "increased steering effort" message issue. The cure, assuming there is nothing else wrong with the car, is to reprogram the car, which includes the Integrated Chassis Management (ICM) Module.
The original new car warranty is 4 years and 50,000 miles, so you should check this against the actual miles on the car. The bulletin came out last July.
I was charged. Parts & labor 1500$ to repl...
Yes, there are two coolant pumps on this car. One is mechanical and driven by the engine, and the other is electric and is controlled by the engine control module. They would not likely fail at the same time.
I keep filling the water reservoir in my B...
The normal procedure to locate a coolant leak is to pressure test the cooling system when the car is cold. The cooling system pressurizes itself as the coolant warms up from engine heat. Once warm, some kinds of leaks seal themselves until cool again. So, the easiest way to locate the source of the leak is to pressurize the cooling system and let it sit for a while.
Says it has a clean title but other than t...
There's not enough information there to answer the question. What year the X5 is would make a difference (i.e., before or after 2007); what is the intended use of the car; and how much do you have to pay?
And certainly I'd recommend getting a Pre-Purchase Inspection by a BMW specialist. They'll know what to look for.
I'm sure i already know the answer but is ...
If that code is turning the Check Engine warning light on, then your only choice is to replace the faulty part.

California's Smog Check program is designed to prevent you from - for example - clearing the fault code and then going to a Smog Check station to get a Smog Check before the light can come back on again.

So, yes, you need to fix it.

- Nate Smith

Nate Smith Optimal Auto Care
My car all the just would not start. I put...
So is this just a dead battery?
No crank means you need to know if the battery is strong enough to crank the engine over.
Also, you could have a bad key (meaning the chip in the key does not unlock the immobilizer) - try a different key if you have one.
You could have a bad starter
You could have a problem with the relays, wiring and interlocks between the ignition switch and the starter motor.

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