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Empire Auto Service

RepairPal Certified Shop in Santa Ana

Empire Auto Service

35 Verified Reviews
(714) 909-2353
110 E Dyer Rd
Santa Ana, CA 92707 USA
"I have been going there for more than two years, and they always been giving me good prices on my services. They seem to have good knowledge about the vehicles and give the guidance on what needs to be done."
— Ronak, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Bob Ibrahim, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience
Empire Auto Service Reviews
35 Ratings
Displaying 1 - 15 of 34reviews
Gina
04/09/18
Verified Customer
I've been a long time customer of Empire Auto and will continue tor trust them to perform services on my car. They get the job done quickly and efficiently. They are honest and never push any unnecessary services. I've developed a relationship with the entire team from the service advisors to the mechanics and would definitely recommend them to anyone!
Fred
01/16/18
Verified Customer
The service and people are great.
Danco
12/20/17
Verified Customer
great service and fast I highly recommended
Pepper
10/11/17
Verified Customer
Word
Susan
10/04/17
Verified Customer
BOB DOWNIE is the best ! Go see BOB DOWNIE
Diana
08/23/17
Verified Customer
I am extremely happy w the service I have been kept informed about the work needed and the cost. I like this repair shop
Patricia
08/05/17
Verified Customer
This is an outstanding shop! They are fair, reasonable and very honest. I have been taking my automobiles there for 30+ years. I highly recommend this shop and have referred many friends and family. They are truly the best in the business.
Melissa
07/30/17
Verified Customer
They were attentive and upfront with the potential wait time. They found a smaller than expected issue that was quickly resolved and applied no pressure top have other work done. Fantastic experience.
Casey
07/11/17
Verified Customer
Excellent.
Robert
04/30/15
Verified Customer
I have been there fifty times, and forty nine times is done right. I go there on my lunch, I go in and out quickly, or I lose money, they have been good about that.
04/29/15
Verified Customer
They are nice and very quick.
Gina
04/28/15
Verified Customer
They fixed my car and it runs good. Another mechanic fixed my car and screwed up my car and messed up my fuel pump. They found out the problem and fixed the problem at a really reasonable price. I did my full tune up and oil change and I had a new battery at a reasonable price. I will be going back. The customer service was really good.
Ronak
04/28/15
Verified Customer
I have been going there for more than two years, and they always been giving me good prices on my services. They seem to have good knowledge about the vehicles and give the guidance on what needs to be done.
Jonathan
04/26/15
Verified Customer
They are friendly, quick and very efficient with the work they do.
Derek
04/24/15
Verified Customer
Their pricing is really fair, they get the work done quickly and the people there are very easy to communicate with.
Schedule an Appointment with Empire Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (714) 909-2353
Need an appointment for today? Call the shop directly at (714) 909-2353
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
87
Customer Service
93
Customer Amenities
95
Empire Auto Service has been serving the Santa Ana area since 2005. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “efficient”, “friendly”, “fantastic”, “accommodating” and "honest". This location features a team of automotive professionals with an excellent combination of experience, ongoing training and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Empire Auto Service is your Dealer Alternative, providing Affordable Auto Repair and Automotive Services with experience and expertise to getting your automotive repair or service Done Right the First Time!! Empire Auto Service has been serving Orange County for Twenty years. It is located in the heart of Orange County at 100 E. Dyer Road in Santa Ana, CA 92707. Conveniently nestled between the 5, 55, & 405 freeways, near South Coast Plaza.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Empire Auto Service
Schedule an Appointment with Empire Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (714) 909-2353
Need an appointment for today? Call the shop directly at (714) 909-2353
What verified customers have to say about Empire Auto Service
Would recommend to a friend
93%
Car was ready when promised
92%
Did not feel sales pressure
92%
Car was fixed correctly the first time
92%
Customer was treated respectfully
92%
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