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Mcneil's Napa Autocare Center

RepairPal Certified Shop in Sandy

Mcneil's Napa Autocare Center

11 Verified Reviews
(385) 213-1034
10665 S 700 E
Sandy, UT 84070 USA
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Troy Christensen, Manager
  • Established 1983
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 81 Years of Car Repair Experience
Mcneil's Napa Autocare Center Reviews
11 Ratings
5
(8)
4
(2)
3
(0)
2
(0)
1
(1)
05/16/13
Great place to take your car!
Reply from Mcneil's Napa Autocare Center
by mac114477, June 12, 2013

Thanks Justin, We pride ourselves in our Service to our Customers.

05/16/13
I wish I would have found them many years ago. I've spent many years fixing expensive cars and they are more than qualified to work on them. They are way less expensive than the Mercedes dealership.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 12, 2013

Thank you Parke, We love having such loyal customers like you.

05/15/13
I would use them again.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 12, 2013

Thanks Dan for coming in and we look forward to seeing you again.

05/14/13
They did a pretty good job and the car was ready when they promised.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 12, 2013

Thanks Hector, We are happy to have you as a customer.

05/12/13
The service writer was more concerned that he feared my taking his pen than he was on explaining the steps which were taken, the parts replaced, the time involved etc. I have always been very happy with the effective quality service until this occured. When I noticed the box that warrantied the parts etc was not checked and queried what the length of the warranty was I was told that the warranty was conditional on my obtaining a NAPA credit card. That was a first and I left disappointed...the men that have worked the front service desk seem to have changed and new people ...your competition will be delilghted to know that.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 12, 2013

We are sorry that you were not happy with your service. We want our customers to leave happy and feel like we answered all there questions and concerns. If there is anything we can do to make this right please give us a call 801-566-8585.

05/10/13
It's great that Mcneils also have a kids play room. I can take my kids along when I need maintenance on our cars.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 11, 2013

We want to keep the little ones as happy as possible while here at McNeils

05/09/13
They work with you as far as scheduling goes.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 12, 2013

We always try our best to work with our customers schedule so we can get there vehicle taken care of. Thanks for coming in.

05/09/13
They're prompt not only on service but information I acquired also.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 11, 2013

Thanks Joseph, We always do our Best to provide the most accurate & prompt information that we can.

05/06/13
This has been a consistently reliable company to work with. McNeil's has exceeded my expectations every time I have gone in. Great people to work with!
Reply from Mcneil's Napa Autocare Center
by mac114477, June 11, 2013

Thanks Katie, We are so happy to hear that we exceeded your expectations. We strive to do our Best.

05/05/13
I would recommend McNeil's to anyone. They are the elite car repair shop in UT.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 11, 2013

Thank you Beckie,We work hard to provide the Best Customer Service we can.

05/05/13
We have been faithful customers ever since we moved to Salt Lake five years ago.they are honest,well trained and very helpful. They have serviced our entire family's autos. I will not go any where else.
Reply from Mcneil's Napa Autocare Center
by mac114477, June 11, 2013

Thank you for being a Loyal Customer. Our customers are very important to us.

Schedule an Appointment with Mcneil's Napa Autocare Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (385) 213-1034
Need an appointment for today? Call the shop directly at (385) 213-1034
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
87
Customer Amenities
97
McNeil's Auto Care Center has been serving the community of Sandy since 1983. Our certification team found a very talented group of employees at this shop. This is a seasoned staff who combine for over 110 years of experience. They have shown a commitment to ASE certification and on going education with 4 ASE Certified technicians on staff, 2 of these are ASE Master Certified. This shop not only performs maintenance and general repairs but also offer state certified emissions testing and safety inspections. They have invested in the tools and equipment we would expect from a certified shop. All work is backed by back a 24 month/24,000 mile warranty and they are AAA approved and a Napa Auto Care Center. Their amenities include a local shuttle service, loaner car, free wireless internet, early bird/after hours drop-off, and convenient Saturday business hours.
Details
Message From the Shop
Since 1982, McNeil’s Auto Care has provided the very best customer care, as well as establishing a reputation of doing superior quality work in the automotive industry. Our award winning shop and newly remodeled showroom will quickly earn your trust and show the level of commitment we have to our customers. We continue to value our customers and our hard work is exemplified by our many achievements and accreditation’s which includes being #1 in customer satisfaction by AAA, NAPA Gold Certified Shop, 2018 APEX Award Winner,and ASE Certified Shop.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Questions Answered by Mcneil's Napa Autocare Center
My Check Engine Light Came On And My Car Stalls And Won't Restart For Several Hr on 2005 Nissan Sentra
Anytime you have a check engine light on, it needs to be addressed as soon as possible. There are many things that can be related to the symptoms you described, the most common failure with this symptom is a crank sensor or cam sensor. A "check engine light" diagnostic runs $69.71.
All Dash Lights Are On Off All The Time on 1999 Pontiac Sunfire
Check for poor ground at alternator, also check for clean and secure connections at the battery and alternator.
Map
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Schedule an Appointment with Mcneil's Napa Autocare Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (385) 213-1034
Need an appointment for today? Call the shop directly at (385) 213-1034
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